-Manage a team of three professionals, providing guidance, coaching, and mentoring to optimize their performance and to ensure opportunities for promotion are top of mind.-Responsible for spearheading the development of sales strategies and approaches to drive revenue growth and achieve sales targets.-Maintain a key role in managing and optimizing the sales funnel to increase conversion rates and enhance the overall sales process.-Monitor and analyze data to identify bottlenecks and implement improvements for a more efficient pipeline.-Support the planning and execution of sales campaigns and events, ensuring alignment with marketing efforts and sales objectives.-Responsible for playing a pivotal role in expanding the Health Scholar program, focusing on recruitment efforts and increasing program reach.-Collaborate with academic institutions and other stakeholders to enhance the Health Scholar program's impact.-Utilize data analytics tools to generate sales reports, performance metrics, and key insights for informed decision-making.-Communicate and present data, strategies and results to the executive and leadership team regularly. -Collaborate in budget planning and management for sales operations, ensuring cost-effectiveness and resource allocation in line with strategic goals.-Curate and create diverse content for multiple platforms, building a loyal following through engaging and user-centric campaigns-Launched social media initiatives that increased engagement and reach by over 150%-Monitor and analyze content performance, delivering actionable insights to improve engagement, optimize user experience, and drive successful outcomes-Built and managed Pardot email campaigns including the creation of templates, copywriting, and automations, driving lead nurturing and engagement efforts to support sales and marketing goals

Drive process improvement, adoption and effectiveness at every level of our sales processDeliver data and insights to executive leadership and board of directors Produce ad hoc reports and dashboards to deliver actionable data at both the sales leadership and sales rep levelOversee the Work Order process from creation to execution to ensure accuracy of product line items and contract languageAdministrate all sales technology including SFDC, Outreach, ZoomInfo, InsightSquared, Chorus, LinkedIn Sales Navigator, Drift, DocuSign, Zoom Establish and enforce a scaleable forecasting process

Provide front line support and troubleshooting for sales related questions and inquires Develop close relationships with sales, customer success and finance to best achieve revenue attainment and market development objectivesReporting, analyzing all sales activities, and identifying trends and coaching opportunities among the sales staff

• Hands on experience and thorough understanding of Salesforce along with the InsightSquared integration. • Thorough knowledge of several solutions and the ability to install and configure solutions including: InsightSquared, SalesLoft, Outreach, Marketo, Salesforce, ClickUp, Everhour, Groove, Jimminy, Pardot, Hubspot• Ability to troubleshoot and resolve bugs and errors • Configure software settings, build dashboards and reporting areas to customer specifications, and explain the significance and use of these tools.• Help clients identify gaps and improve their sales processes and identify errors where CRM data hygiene can be improved.• Lead new client implementation projects, providing technical support and consultative business advice that is timely, professional, friendly, and accurate• Act as a proactive and organized project manager, to keep new clients moving along through their Customer Journey and implementation process• Work cross-functionally with partner Customer Success Managers and various client stakeholders to identify and run plays that will help the customer achieve their success criteria• Speak and understand the language of sales teams. MRR, ARR, TCV, CAC, and other nomenclature will come up frequently.• Drive value with new clients by connecting the dots between the metrics and their business questions to get to the what, the why, and the how.• Maintain the highest level of support and customer satisfaction, going ‘above and beyond’ for the customer and the team.• Drive successful product experience by identifying and recording bugs and feature requests, and managing resulting customer communication.

-Responsible for 2,500+ accounts in the Western US-Responsible for establishing a presence in the Western US territory-Handles accounts ranging from SME to Enterprise-Daily responsibilities include lead generation, prospecting, demonstrations, follow up calls, contract negotiation, etc.-Maintains relationships with partner vendors for additional sales and exposure-Works with marketing for additional sales-enablement

-Execute 10+ demonstrations per week -Take businesses through the full sales cycle -Work with properties nationally and internationally -Gained familiarity with major hospitality brands and flags -Responsible for 300+ mid-market accounts -Utilize Salesforce CRM for prospect and pipeline management-Exceeded first monthly sales quota within my first month on the floor -Exceeded 2019 Q4 quota-Exceeded 2019 annual quota-Achieved 2019 Presidents Club

-Responsible the full sales cycle (sourcing new leads, cold calling and moving prospects through the different stages in the pipeline until the close). -Organized and conducted the largest demonstration in Packback history at Mississippi State University-Traveled across the US to conduct outside sales seminars and meetings -Maintained relationships across 4 territories -Became well versed in consultative sales-Oversaw and managing a different book of business every campaign -Oversaw multiple territories at once with 100+ contacts within each territory -Strategized across departments to improve retention rates. -Achieved daily activity requirements through outbound merchant contact with 50-100 cold calls per day, along with 20+ outbound emails each day -Worked closely with Artificial Intelligence and refined the skill of selling technology to assist with daily tasks-Conducted typical demonstrations lasting 30-60 minutes

-Managed a pipeline of anywhere from 100-250 clients at a time -Achieved daily activity requirements through outbound merchant contact-Conducted 50-100 cold calls per day, along with 20+ outbound emails each day-Generated new leads for prospecting -Developed familiarity with each merchant’s business, including but not limited to: products and/or services, consumer demographics, consumer ratings, points of competitive differentiation, merchant economic model, and revenue and profit drivers-Became extremely familiar with three-sided business models-Extremely proficient in Salesforce CRM and Base CRM-Exceeded monthly sales/contract metrics-Developed familiarity with SEO/SEM, Google AdWords and industry trends

• Set up special events, including working with various beer distributors, as well as contests and private parties.• Checked patrons’ identification to ensure that they met minimum age requirements for consumption of alcoholic beverages.• Attempted to limit problems and liability related to customers’ excessive drinking• Communicated with customers regarding orders, comment and complaints.• Delivered exceptional service by greeting and serving customers in a timely, friendly manner. • Assisted in ordering and receiving of wine and spirits.

• Computed sales prices, total purchases and processed payments.• Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.• Placed special orders and called other stores to find desired items.• Recommended merchandise based on customer needs,• Replenished floor stock and processed shipments to ensure product availability for customers.• Participated in various incentive programs and contests designed to support achievement of productions goals.• Trained to monitor daily, monthly and annual sales.