• Identify plans that best suit client needs while providing a great customer service experience• Able to quickly learn computer systems and processes to create appropriate network cases• Act as floor support in lieu of manager as assistant manager to our team to provide optimal support for a resolution to our customers • Maintain data/financial security by following internal controls• Ability to multitask effectively and efficiently to resolve client issues and queries• Ability to learn new programs, processes and applications• Build rapport while assisting clients with technical support to then provide clients with upgrades and services.• Able to diagnose devices to correct device issues that may be causing errors on device for example, but not limited to crashing, freezing, unable to update

• Handle financial transactions accurately and efficiently while building rapport with clients• Providing great customer experience by engaging customers in conversation and educating customers on the various • I would also determine what accounts and features benefit them the most and execute referrals• Responsible for the maintenance and up-keep of cash dispenser for the teller line