Providing professional services in sales, marketing, product strategy, information technology, operations, program leadership and digital transformation for technology suppliers and MR and marketing organizations. Clients have included:o Infotools — Market Research software and services -- Product, marketing and development strategy o Course5 Intelligence — solutions and expertise in the analytics, AI and MR domains. -- Sales, marketing and product strategy

2012 to 2016: Account Executive, IBM Hybrid Cloud – Financial, Life Science & Media. Hybrid cloud and devOps technologies, PaaS, business process & decision automation, integration, and ITSM, with deployment options from SaaS to managed hosting to on-premises. Built positive, productive relationships in complex customer organizations, some in turnaround situations. Developed new business and expanded IBM footprint while supporting client business goals, new implementation success and relationship satisfaction. Negotiated enterprise license agreements. Partnered with customer LOB & IT leadership along with IBM product & services organizations to organize successful, multi-tiered middleware implementations. Awarded IBM Sales Eminence Award, 2014.2009 – 2012 Global Program Director, IBM Business Analytics Lab Services, Provided professional services for IBM SPSS strategic accounts. Averaged 140% of revenue target in 2010-2011. IBM Sales Eminence Award, 2010. Built up subcontractor supply chain for Data Collection product line. Worked with customers to drive successful enterprise implementations, providing strategic input, business process innovation, implementation planning, program governance and change management to complement more tactical services. 2003-2009: Director, Strategic Accounts Program, SPSS (pre-acquisition): Turned around the key accounts program for MR/CPG global customers, building and/or preserving some of SPSS’s largest account relationships with total revenue in 2006 of $10.8M. Introduced virtual team approach, developed and documented processes and built matrix network among sales teams worldwide. 2001-2003: Director, Market Solutions Team, MR Division, SPSS: Member of a team charged with marketing, PR, solution architecture and internal/external championship of Dimensions software platform. Responsible for MR Division alliance program and for identifying new technology and solution partnering opportunities.

Built systems and culture to align IS with company goals and to position this survey research enterprise to realize competitive advantage in value delivered to customers. Active participant in sales teams and client relationships in largest accounts. Responsible for Information Systems Division including IT, application development, data processing, survey scripting, and telecom. Conceived and managed creation of new data processing and data delivery tools for syndicated retail (POS, audit) information and customer satisfaction data. Led business process innovation efforts for management of international tracking work and integration of results with BI applications. Drove transition of core systems to UNIX OS and redesigned network infrastructure.