Global Eagle is leader in providing media and connectivity to travel industry and serves over 150 airlines worldwide. Product and services platform include inflight solutions like Wi-Fi, movies, TV, music and interactive apps.• Led and managed global IT Media services team of engineers in UK, India and multiple US locations

Led and managed the DevOps and Reporting teams. DevOps cross functional engineering team restructured to align with 24/7 operations and implemented integrated service delivery and issue resolution within 24 hours. Reporting team successfully aligned planning and processes to produce key billing and transaction data timely to pay royalties to music labels. Significant cost reduction realized from streamlining processes• Responsible for contributing to enterprise wide initiatives on strategy, technology, processes, engineering practices and risk identification and mitigation• Responsible for technical operations of high performance, highly scalable production platform serving over 2.5 million mobile music subscribers with 7 million song downloads and 20 million plays daily. Comprehensive incident management program led to 50% increase in response and resolution time• Built cross-functional relationships to manage project objectives, design solutions, prioritize deliverables, determine implementation strategy and resource allocation. This led to successful outcomes for all teams• Managed the android product release cycle and deployment to Google Play/other app stores and security audits with various external security vendors• Interfaced with telecom partners in Brazil to deploy and manage technical operations

Defined vision, strategy and product plan for Single Sign-on Application Gateway and delivered it successfully within time and budget through multiple release cycles. Led and managed Messaging infrastructure product-line (based on SOA) for electronic exchange of messages with third-party products. Easy plug-in architecture allowed faster and quicker integrations saving significant time and development resources• Translating technology into business value and strategizing product development road maps • Managing public health related suite of software products that involves multiple external partners and managing outsourced software product development• Implemented PHEDEX (Partner Healthcare Electronic Data EXchange), that enables public health organizations to establish connections with trading partners in a secure and scalable manner. PHEDEX integrates BizTalk Server, HIPAA and HL7 Accelerators, SQL Server, SharePoint 2007 and Server 2008 with ADS • Implemented a unified statewide Public Health Directory (based on Microsoft Active Directory and Share Point Server Portal) and Health Alert Network (communications system for alerting health personnel in all counties, state departments and the CDC) – System included SOA, HL7, Biztalk, SharePoint and HIPPA compliance• Implemented NEMSIS project for State of Arizona to collect and store EMS data for analysis• Architect of GIS solution for PHCore product suite using Microsoft MapPoint/Virtual Earth

• Understanding customer requirements and leading analysis & development of Professional Services projects• Architecture, design and implementation of server-side architecture for Juniper EMS. (Device discovery and provisioning through Ascii/SNMP)• Design/Development of MetaPolicy – a policy based Network Management system that gives you direct control over the essential components of networking environment