Paula Bianca Pua Email and Phone Number
Seasoned professional with 10+ years of experience in customer service, product training, risk and compliance, team leadership and people management. Proven ability to deliver excellent customer service, train and develop employees, and manage teams effectively.- Customer service: 2 years of experience as a customer service representative, with a proven track record of resolving customer issues and cultivating positive relationships.- Product training: 4 years of experience as a product trainer, with a passion for teaching and a knack for explaining complex concepts in an easy-to-understand way.- Risk and compliance: 8 months of experience as a risk and compliance officer, with a strong understanding of regulatory compliance and a commitment to ensuring the company's compliance with all applicable laws and regulations.- Team leadership: 3 years and 2 months of experience as a team leader, with a proven ability to motivate and inspire team members, set clear expectations, and deliver results.- People management: Currently working as a Sr. Team Leader handling supervisors aiming to lead, mentor and hone future leaders while strategically developing actions to help improve the business
Concentrix
View- Website:
- concentrix.com
- Employees:
- 63116
-
Operations ManagerConcentrix Sep 2024 - Present -
Operations Manager TraineeConcentrix Jul 2023 - Sep 2024Taguig, National Capital Region, Philippines -
Sr. Operations Team LeadConcentrix Feb 2021 - Jun 2023 -
Operations Team LeadConcentrix Nov 2018 - Jan 2021Taguig, National Capital Region, Philippines -
Risk And Compliance AnaystConcentrix Feb 2018 - Oct 2018Taguig -
Process TrainerConcentrix Apr 2014 - Jan 2018Philippines -
CcsIbm Global Process Services May 2012 - Mar 2014Up Ayala Technohub
Paula Bianca Pua Education Details
-
Technological Institute Of The PhillipinesInformation Technology
Frequently Asked Questions about Paula Bianca Pua
What company does Paula Bianca Pua work for?
Paula Bianca Pua works for Concentrix
What is Paula Bianca Pua's role at the current company?
Paula Bianca Pua's current role is Operations Manager.
What schools did Paula Bianca Pua attend?
Paula Bianca Pua attended Technological Institute Of The Phillipines.
Who are Paula Bianca Pua's colleagues?
Paula Bianca Pua's colleagues are "mohammad Zain" Haqqie, Kavya G L, Meraj Sayyed, Ravi Pratap Singh Solanki, Fatma Refaey, Courtney Smith, Afiq Saiful.
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