Paul Beard Email and Phone Number
Paul Beard work email
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Paul Beard personal email
I am a versatile, highly motivated and detail oriented individual with more than 15 years of experience, primarily in the Health Care industry. I am recognized by peers and upper management as an outstanding resource for problem resolution. I function well independently and in a team environment.Specialties:• territory, product and database management• healthcare software technical QA/support• customer service• market assessment• competitor analysis• contract negotiation• physician network recruitment• reimbursement analysis• tradeshow marketing and sales• print advertising layout and design• written and oral interpersonal communication • Windows and iOS systems, and software, such as Microsoft Office product suite, Salesforce, DocuSign, Zendesk, JIRA, GIT, J.D. Edwards, Live Chat and Verint.
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Manager, Patient Recruitment & RetentionSarepta Therapeutics Oct 2019 - PresentCambridge, Ma, Us
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Business Analyst LeadIqvia 2017 - 2018Durham, North Carolina, Us• Performed requirements gathering and analysis in order to provide high quality and detailed requirements, ensuring the closest involvement with, and agreement from, the user community• Produced data/information models and preliminary system architecture, as needed, to provide an accurate, graphical representation, thereby facilitating successful solution design and development• Created prototypes and simulations to provide an accurate, graphical user interface representation, thereby facilitating successful solution design and development -
Customer Success ManagerCure Forward 2016 - 2017• Responded promptly and compassionately to external patient inquiries for assistance related to company clinical trial matching service and troubleshooting of technical platform issues.• Created, maintained and analyzed weekly departmental measurement metrics for improvement identification and reporting to senior management team.• Served as Clinical Trial Navigator (CTN) program expert, building out departmental SOP’s and communication pieces, and delivering operational training for 6 initial CTN hires.• Deployed and maintained knowledge systems and management tools for optimum departmental performance and patient engagement.
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Clinical Trial NavigatorCure Forward 2016 - 2016• Proactively reached out to registered website users to assist them in their effort to identify relevant and active clinical trial options to consider.• Requested and reviewed patient medical/diagnostic results and transferred key data points to their profile page on platform.• Engaged with clinical trial sponsors and sites to promote awareness of patient matches and build relationships for future interactions.
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Qa And Support SpecialistCure Forward 2015 - 2016• Performed manual functional and regression testing of beta website ensuring the software meets our marketing, product and system user’s expectations.• Worked closely with development and product teams to identify, track, report and resolve issues, as well as suggest ad hoc improvements.• Constructed user story acceptance criteria in collaboration with the goals of the Product Manager.
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Client Services Support LeadShareable Ink 2013 - 2015Bremen, Georgia, Us• Provided highest quality Tier One and Tier Two client support for Shareable Ink digital pen and iPad application technology.• Performed a variety of daily technical implementation functions, such as user interface configuration updates to both staging and production server platforms via GIT, as well as Shareable Ink software technology installation for clients.• Constructed and implemented Shareable Ink technology user documentation for internal and external technical product training presentations. • Spearheaded and marketed the roll-out of a two-day Quarterly Client Partnership Technology Training program, emphasizing face-to-face technical product training to increase user workflow efficiency, ease of product use, and to ensure smooth on-boarding of new post-live clients.• Compiled, analyzed and delivered monthly and yearly Client Services Support metrics for executive leadership team to utilize in achieving corporate goals.• Full-filled the initial development of Client Services departmental processes and procedures, and posted on company intra-net. • Assisted Shareable Ink Marketing team through regularly providing content updates to the company website and social media sites. -
Customer Service Representative Iv - Team LeadCovidien 2008 - 2013Fridley, Minnesota, Us• Analyzed departmental performance trends and statistics to identify training needs across the GBU.• Delivered coaching and feedback through one-on-one sessions with 16 assigned Customer Service Team members.• Provided optimal customer service for all Covidien product lines through daily communication with customers, distributors, sales representatives, marketing and other key internal customers and suppliers.• Coordinated with customers and distributors all issues related to the order management process, such as order placement, product and service inquires, pricing, product availability, product returns and back-order reports.• Served as a subject matter expert on Covidien’s products, services and processes.• Recognized with Covidien KUDOS award August 2008, February 2009, March 2009, April 2009, August 2009, January 2010, April 2010 and October 2011. -
Sales, Marketing And Customer ServiceStethoscope.Com 2005 - 2006• Coordinate sales and marketing initiatives through the utilization of web-based tools, customer cold calling, and field-based sales activity.• Identify and build active customer database.• Manage all aspects of the customer ordering process, by handling incoming phone orders, providing technical product knowledge, and expediting outbound product shipments.• Partner with 3-M Littmann representatives at regional healthcare tradeshow to promote and increase sales of Littmann brand stethoscopes.
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Provider Network Management RecruiterGeisinger Health Plan 2003 - 2005Danville, Pa., Us• Responsible for the direct recruitment and retention of providers in my assigned Western Region Territory (11 counties), in accordance with GHP’s Provider Network Development Plan.• Negotiated reimbursement rates for new and current key provider groups. • Conducted ongoing regional network and market assessment reports, including identifying all participating and non-participating providers, while providing a competitor analysis overview, market penetration rates, and product mix.• Analyzed claims utilization data to identify Out-of-Network referral patterns by providers for possible recruitment. -
Provider Network Management CoordinatorGeisinger Health Plan 2001 - 2003Danville, Pa., Us• Acted as primary liaison between Participating Provider Network in my assigned Western Region Territory (4 counties) and GHP by communicating the managed care philosophy, policies and procedures of the health plan. • Provided educational and service related functions to Participating Providers and their office staff through regular meetings and orientations, as well as addressing all inquiries or concerns. • Reviewed financial reports, utilization reports, and results of satisfaction surveys, measurements and other tools with participating providers and implemented corrective action if necessary.
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Sales And Marketing RepresentativeGeisinger Health Plan 1999 - 2001Danville, Pa., Us• Increased membership through presentations to employer group decision makers, employee groups and individuals for multiple product lines (medicare, small business, large group).
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Retail Merchandising RepresentativeRust-Oleum Brands 1998 - 1999Vernon Hills, Il, Us• Increased sales volume of Rust-Oleum products by building relationships with Home Depot Market District Managers, Paint Captains, Store Managers and associates through regular sales and customer service efforts at 21 Home Depot area stores in the VA, MD, and Washington D.C. territory.• Created secondary store displays and maintained the integrity of the Plan-O-Gram merchandise layout, including merchandising aspects such as signs, brochures, and bin tags. -
Advertising CoordinatorThe Home Depot 1996 - 1998Atlanta, Georgia, Us• Served as primary advertising liaison between Home Depot Merchandising Managers and vendor merchants.• Acquired and maintained vendor product information in database and updated and maintained the daily vendor product in-store pricing in IBM merchandising pricing system.• Assisted in the design and layout of product information placement in print advertising, such as newspaper ads, catalogs, and flyers.
Paul Beard Skills
Paul Beard Education Details
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Penn State UniversityHealth Policy And Administration -
Bishop Guilfoyle High School - Altoona, Pa
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Bridgewater State UniversityHistory
Frequently Asked Questions about Paul Beard
What company does Paul Beard work for?
Paul Beard works for Sarepta Therapeutics
What is Paul Beard's role at the current company?
Paul Beard's current role is Manager, Patient Recruitment & Retention at Sarepta Therapeutics.
What is Paul Beard's email address?
Paul Beard's email address is bu****@****hia.net
What schools did Paul Beard attend?
Paul Beard attended Penn State University, Bishop Guilfoyle High School - Altoona, Pa, Bridgewater State University.
What are some of Paul Beard's interests?
Paul Beard has interest in Softball, I Enjoy Traveling, Basketball, Tennis.
What skills is Paul Beard known for?
Paul Beard has skills like Sales, Sales Operations, Marketing, Management, Customer Service, Recruiting, Market Assessment, Competitor Analysis, Contract Negotiation, Physician Network Recruitment, Reimbursement Analysis, Tradeshow Marketing And Sales.
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