Patrice B. Email & Phone Number

I am an accomplished educational professional with 15+ years of extensive experience managing a diverse range of tasks to contribute toward academic and organizational success. From teaching in secondary schools, I have obtained strong expertise in instructional design, team development and coaching, ed-tech tools, curriculum mapping, and project management. I've gained and developed valuable skills in managing a wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently. I am proficient at working with team members to achieve project goals and maximize company revenue.𝐂𝐨𝐫𝐞 𝐒𝐭𝐫𝐞𝐧𝐠𝐭𝐡𝐬➢ Proven expertise in designing and implementing evidence-based training materials and strategies to advance learning and development. Expert in explaining complicated program curriculum requirements to a diverse population.➢ Experience includes the application of adult learning theories, instructional methodologies, and curriculum mapping strategies that align with human performance goals in higher learning and organizational training.➢ Proficient at working with team members to achieve project goals and maximize company revenue. Skilled at finding solutions to complex problems as they arise to ensure the project progresses with minimal impact on schedule and budget.➢ Versatile and detail-oriented with excellent qualifications to support diverse functions involving administrative assistance, office/clerical support, customer service, team training, and other day-to-day business activities.𝐂𝐨𝐫𝐞 𝐂𝐨𝐦𝐩𝐞𝐭𝐞𝐧𝐜𝐢𝐞𝐬Customer Success | Data Analysis | Project Management | Coaching and Mentoring | Team Training & Development | Communication and Listening | Curriculum Development | Instructor-Led Training | Implementation Skills | Technology Enhancements | Stakeholder Management | Educational Presentations | Customer Experience | Customer Retention | Operations Management | Business Development | Time Management | Instructional Designing | Adult and Corporate Learning | Data Analysis | Technology Enhancements | Interactive Learning | Customer Success | Liaison & Coordination | Relationship Management | Cross-Functional Collaboration