Driving growth

EF Academy- Worked together with a small team to further develop EF Academy- Participated in all aspects of marketing event (booths, big events, school visits, in-class presentations etc- Provided customer service for our students families answering concerns and questions

EF Kids and TeensResponsible for flexibly managing and delivering important projects for different international business unitsStandard Operating Procedures - Developed standardized operating principles moving forward - Authored the foundation of the SOP manual - Utilized SharePoint to create a website to host our digitized SOP that was viewable to employees in Indonesia and ChinaStaff Uniform 2.0 Launch - Responsible for an international staff uniform revamp project for over 200 schools - Managed external consultants - Collaborated with branding team to ensure brand alignment due to new branding being launched simultaneously - Staff Uniform was delivered on time and has officially launched!

EF Kids and TeensDeveloped and managed an O2O campaign for China, Russia, and Indonesia local markets.• Oversaw and managed a leads generation and customer acquisition based campaign • Created mobile game designs in collaboration with UX and UI team • Wrote technical specifications for our in-house developers and quality assurance team• Compiled and analysed historical campaign data resulting in benchmarking and other insights• Established an effective go-to-market strategy • Reported directly and mentored by the EVP of Global Marketing and Director of Marketing (Global Campaigns and Content Marketing)

EF Education First is an international education company with 15 divisions offering a range of programs within language schools, educational travel, academic degrees, and cultural exchange. Founded in 1965, the company is privately held by the Hult family and headquartered in Lucerne, Switzerland. EF has approximately 43,500 staff and is present in 112 countries. EF celebrated its 50th anniversary in 2015 and holds true to its mission of "Opening The World Through Education".Internship at English First Adult learning centres during summer in Jakarta, Indonesia• Called customers for annual NPS scoring for performance review• Created relevant business-environment decks to simulate realistic work-place scenarios • Assisted the B2B sales manager with corporate sales • Collected and presented potential improvements at each of the school sites for central management that resulted in increased levels of student participation and confidence • Reported directly to School DirectorsRecommendation letter can be provided upon request.