Dynamic, innovative Travel Industry professional offering 20+ years of experience in group travel, corporate meetings and incentive programs as well as travel agency operations and destination management services. Versatile team leader possessing keen knowledge of current industry trends with strengths in sales, operations, marketing and customer service. Proven ability to work with individual and corporate clients to assess needs and identify travel solutions that suit their unique requirements and budgets. Demonstrated success in coordinating and negotiating services with third party vendors, resolving problems efficiently, and utilizing computerized travel applications. Capable of making effective presentations to 4 or 400!