Customer Service Advocate
CurrentDemonstrate a service culture that prioritizes the guest service experience by delivering the service standardCreate a welcoming experience by authentically greeting all guestsObserve to quickly understand whether a guest needs assistance or wants to interact. Follow body language and verbal clues to tailor your approachEngage with guests in a genuine way, which includes asking questions to better understand their specific needsBe knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experienceGenuinely thank the guest and let them know we’re happy they chose to shop at TargetScan and bag all guest items efficiently, neatly, and in compliance with food safety standards and company best practicesWork efficiently to minimize guest wait time while maintaining guest service and accuracyMake the guest aware of current and upcoming brand launches, store activities, and eventsSpeak to the benefits of the Target RedCard with every guest and assist them through the application process
