Swoop (www.swoop.com) provides the world’s leading healthcare and life sciences companies AI-driven SaaS products that exceed customer expectations. Our privacy-safe system of engagement utilizes medically-trained natural language processing, contextual artificial intelligence and supervised machine learning to transform human conversations into highly-personalized interactions via intelligent agents. Purpose-built by industry for industry, the Swoop platform can be deployed for scientific communications, medical affairs, commercial operations and patient support to enable greater accessibility, improved responsiveness and better outcomes. We’re transforming the way the pharmaceutical industry engages with consumers, physicians and patients. Find out why. Find out now.

OpenPlay solutions power asset and process management for some of the world's largest entertainment companies.

• Drove multiple mission-critical projects across omni-channel commerce, ERP, and logistics, leading cross-functional teams to ensure alignment with long-term strategies while addressing immediate business needs leading to 80% business growth YOY and Carbon38’s first $1M revenue day.• Designed and created new multi-distribution center fulfillment and 3PL integration services via real-time micro-services architecture using AWS Lambda, SQS and Laravel. Delivered within 5 months, with successful 5-week transition supporting split shipping. This scalable logistics solution provided real-time inventory, order, and returns insights for the first time for Carbon38. • Led technical e-commerce solution scalability improvements, optimizing the stack and automating stress testing processes, which enabled our commerce platform to support 130% YOY growth in sales transaction traffic compared with Black Friday previous year, as well as multiple $1M revenue days for the company.• Fostered close collaboration between Quality Assurance, Devs, and UX teams, driving cross-functional collaboration through daily interactions that supported a cohesive solution development process.

Venture-backed e-commerce rental startup disrupting the $55B US bridal industry.• Transformed technical solution for the company as CTO, designing and coding new components, rebuilding global tech team in first six months and implementing proven SEO, security, PCI, and data reporting measures while integrating systems with Google Analytics and SugarCRM to provide sales lead and conversion tracking to sales and leadership teams.• Implemented improvements that directly resulted in the tripling of weekly unique visits within eight months and doubling of revenue month over month within first year.• Participated on the leadership team, leveraging previous technical experience and business transformation expertise to provide company vision and strategy insights.• Served as the technology lead for the company, updating systems, writing code, and designing and co-authoring an inventory tracking system that provided real-time visibility for an inventory of 13K dresses.

Global music distribution company supporting Universal Music Group and other leading music companies.• Owned and managed relationship with Universal Music Group, developing and implementing process and functional improvements that turned around the client relationship while advancing the solution for digital distribution of music in North America. • Instituted tribal leadership practices to geographically dispersed teams, breaking down communication issues and driving independent decision making.• Reduced technical debt in existing distribution apps as well as incorporating new technology and UX initiatives, supporting metadata and binary distribution to Spotify, Apple Music, iTunes, and other services.• Delivered new cloud-based data-warehouse with dashboards & data analytics for over 125 music retailers in May 2016 to excellent customer reviews.• SDLC/Methodologies: Agile - Scrum with elements of XP, UX, Usability testing• Tech Stack: Node.JS, MongoDB, Postgres, AWS, .Net, RESTful web services

Seed-funded startup with a disruptive financial services chatbot & money movement platform for turning consumer spenders into savers - re-envisioning customer engagement for banks.2015 Finovate NYC Best in Show.• Served as first engineer and CTO for pre-seed startup, building the technical team and designing/coding a scalable, cloud-based banking and money movement services API platform and iOS application.• Developed the platform to include integration with banking services, SMS/text message personalization and personas, API, metrics, reporting, and a chatbot SMS application to engage users in saving money and reaching their goals.• Tech Stack: Swift/iOS, Node.JS, MongoDB, RESTful web services, Twilio, Heroku

Technology advisory, leadership mentoring and software development services for mobile and enterprise cloud-based product companies. * Advisor, Development Director and Scrum Manager for leading open-access publisher of scientific research, introducing agile methodologies while managing SOA design and development team. * Designed/coded e-commerce marketplace app for early-stage travel segment startup. * Developed and delivered new release of a disruptive real estate iOS app for a SF seed-funded startup. * Executive sponsor / project management for retail e-commerce solutions firm. * SDLC/Methodologies: Agile - Scrum with elements of XP, UX, Usability testing * Tech Stack: Swift/iOS, Node.JS, MongoDB, AWS, Java, RESTful web services, Heroku

Monsoon Commerce provides over 3,000 merchants with e-commerce software solutions supporting multi-channel sales across multiple points of sale. Software solutions integrate with leading eCommerce platforms (Magento, Volusion, BigCommerce) & leading global marketplaces (Amazon, eBay, Rakuten).• Led Engineering, DevOps, QA, Product Mgmt, Doc, UX & IT Ops for both B2C & B2B businesses with 10 direct reports / 70 staff on $10M annual budget. As member of the exec team, lead global business strategy for SaaS/Cloud product solutions, as well as targeted M&A. • Drove migration from existing desktop ERP and marketplace listing & pricing product suite to new cloud-based e-commerce order lifecycle management solution. • Moved organization to adopt open-source technology components blended with new development on leading edge technology along with refactoring of existing web services. • Built Product Management organization from the ground up, creating a cross-functional product road mapping process to drive and define strategy and requirements while leading overall effort as interim Director of Product Management. • Brought multiple international Engineering, QA and UX teams together to form one cohesive project team. Drove this team in meeting four major milestone releases within first eight months of project. • Built Engineering leadership team within 6 months, including three key hires for Directors of IT, QA and Product Management. • Drove design and delivery of new payments module for Monsoon Stone Edge, with successful PA-DSS audit, six months prior to Stone Edge being selected Internet Retailer 2013 Top Order Management solution for IR 1000. • SDLC/Methodologies: Agile - XP with elements of Scrum, Usability testing • Tech Stack: Java, AngularJS, Scala, Ruby, Grails, Apache ActiveMQ, Tomcat 6, .Net, MongoDB, Hibernate, Openbravo, Postgres, Hadoop, SQL/Server 2005/2008, RESTful web services, Amazon EC2, Linux (Ubuntu, CentOS), Windows, Mercurial

Founded and led the Enterprise e-commerce & Financial Services solutions practice, specializing in the design of Web & cloud-based e-commerce & fintech applications. Within first 18 months, grew practice to $1M in annual revenues, representing 37% of overall TDS revenue. * ● Designed, built & launched a highly scalable loan-servicing platform on a Java stack with banking services (including ACH) integrations, for an early-stage loan services startup. Today this company has IPOed and is the leading provider of online business loans. As of Jan2015 the platform services 1 million payments per day with greater than $500M loaned. * Designed, built & delivered enterprise features & extensions to Openbravo open source ERP for $10B defense contractor. * Designed & built mashup of Magento ecommerce, Kayako customer support & Openbravo ERP for B2C e-book and tablet e-commerce merchant. * Built, launched & operated 3 web-based survey & data analysis apps as well as a Web 2.0 social networking, collaboration & content management platform. * Built and managed agile project team distributed across 4 continents, overseeing 20+ technical staff. * Awarded 2010 and 2011 North American Partner of the Year for Openbravo ERP. * SDLC/Methodologies: Agile - Scrum, Usability testing * Tech Stack: Magento, Java, J2SE, Dojo, PHP, Apache ActiveMQ, Openbravo ERP, Compiere ERP, custom workflow, Drupal, JBoss, Tomcat 5.5/6, MySQL 5, Postgres 8, Oracle 11g, PL/SQL, Bash Shell, Palm handhelds, SugarCRM, Amazon EC2, Linux (CentOS, Ubuntu, Redhat, SUSE), RESTful web services, Apache Ant

Reporting to the CEO, designed, architected & delivered a highly scalable Compliance Risk Management application for the financial services industry, combining role-based collaboration, issue resolution, decision-making workflow, email/IM integration & executive-level reporting. Oversaw product management, translating user/market needs into functional requirements and designs. Researched & selected technology & development platform, designing distributed architecture leveraging workflow & document management framework components. Technical product owner for all products, architecture and infrastructure, including their timely delivery and support. Led sales & marketing support including installs, implementation, training & tech support. * Managed offshore development team in building & delivering 7 releases of the ACS application, providing key customer-driven functionality and delivering all releases on schedule. * SDLC/Methodologies: Agile - Scrum * Tech Stack: Java, Dojo; Oracle RDBMS; J2EE; Windows Server; Oracle business process workflow.