Associate Partner in the IT Advisory Practice, with focus on Infrastructure, Cloud and Service Management. Work closely with organisations across multiple industries to evangelise, design, and build IT transformation initiatives, covering all aspects of the IT services value chain. Typical engagements include: IT roadmap, data center move, cloud migration, infrastructure audit, vendor sourcing, managed service providers benchmark, IT processes maturity assessment, ITSM platform deployment, document management, e-archiving, ...

Associate Partner, in charge of Client Engagements and Operations for KPMG Services. KPMG Services is the delivery arm of KPMG for managed services under the supervision of Luxembourg financial Authority. Services in scope : CRS/FATCA, Withholding Tax, document dematerialization and conservation, document management, data agent services, …

Senior Manager in the IT Advisory Practice, with focus on Infrastructure, Cloud and Service Management.In particular, deliver technology consulting services while engaging with client organizations at CxO level to shape and lead strategic IT transformation initiatives. Specific engagements include IT strategy & roadmap definition, IT sourcing advisory (RFP preparation, vendor scoring/selection), Data Center and Cloud transformation, Service Integration and Management (SIAM), IT disentanglement programs, Workplace optimization and IT cost reduction.

As SIAM (Service Integration and Management) practice lead for EMEA, drive business growth and customer engagements on SIAM initiatives in the EMEA Region. In particular, engage with Client organizations at Cx0 levels to assess, design and implement the optimal Service integration and Management (SIAM) framework and operating model to manage Multi-Sourcing and Hybrid-IT in regards to IT services. Specific engagements include: - Current processes and operating model maturity assessment,- Design and implementation of optimal SIAM operating model for end-to-end Service Integration across a multi-supplier eco-system (which includes cloud providers),- Identification of ‘touch points’ between internal/external service providers involved in the IT Services supply chain;

Acting as the architectural lead and authority within the EMEA region for large IT Outsourcing engagements, I work closely with Client IT organizations in solutioning and deal shaping their IT Outsourcing roadmap: - Cultivate IT outsourcing opportunities to ensure profitable revenue growth into targeted EMEA markets, - Engage with Client organizations up to Cx0 level to position Unisys portfolio and transformation roadmap in view of Client's IT Demand, business strategy and dependencies,- Elaborate with Solution Architects and Client Teams, tangible innovation initiatives on different IT streams (End-User Services, Workplace, Data Centre and Cloud services), - Liaise with eco-system of Technology partners to incorporate latest industry trends in proposed solutions,- As Executive Architect, drive EMEA internal solution reviews and peer reviews before submission to ensure proposed solutions are architecturally robust while costs and risks are properly quantified,- In my role of team leader, develop and manage a team of 40+ Lead Solution Architects, Domain Architects and Client Architects (both on-shore/off-shore);

As Lead Solution Architect, I engage on IT outsourcing pursuits building unique value propositions to clients through the design of innovative solutions based on Unisys Industrialized capabilities:- Define the solution blueprint for IO initiatives covering following towers : Workplace, Data Centre/Cloud, Network/Security, Service Desk, Application Management, ensuring compliancy vs Client requirements,- During solutioning cycles, steer Solution Architects effort to make sure Unisys industrialized assets are fully leveraged in order to deliver an agile and innovative solution while optimizing cost of delivery,- Drive and participate to Due Diligence before BAFO submission,- Define deal economics and pricing with Account team to ensure winability of the proposal;

As Solution Architect in Accenture Infrastructure Outsourcing practice, part of Accenture Technology Growth Platform, my responsibilities include: • Define the solution blueprint for large infrastructure outsourcing initiatives covering (one or many of) the following towers: Workplace – Data Center – Network – Security – Service Desk with possible combination of capacity services,• In particular, design the technology and process blueprint for the solution,• Lead applicable architect resources (SME's) to develop final solution architecture,• Identify cost elements and resource estimates as well as solution plan,• Define optimal staffing pyramid and staffing plan,• Define deal economics, financials (cost-to-serve) and pricing,• Assess possible co-sourcing scenarii whenever required or feasible,• Design appropriate Governance model to support transition towards IO delivery model,• Liaise with Accenture near-shore/off-shore Delivery centers to ensure continuity in the IT value-chain, • Liaise with Vendors and Alliance Partners to shape out HW/SW building blocks and third-party costs,• Lead architectural and solution reviews,• Present the solution to internal and client stakeholders.

Infrastructure Consulting (IC) Practice Lead within BeLux.- Grow (from 5 to 25) and manage a team of specialists (analysts, consultants and managers) covering key Infrastructure service lines : Data Centre Technologies and Operations, Networking Technologies, Workplace Transformation and Security,- Lead Accenture Delivery team at Client site on engagements such as IT Strategy & Roadmap definition, IT Sourcing (RFP process and Vendor selection), Green IT, Workplace Optimization, Costs Reduction, - Responsible for Supply/Demand staffing of team members across different client’s projects,- BeLux Lead of Network Technologies portfolio : Converged Networking, IP-Call Centres, Network Transformation, Telecom Expense Management:

Responsible for the development of Proximus ICT Service Provider business (previously NSI) in the mid/long term through technology partnership and M&A strategy in line with Proximus Group.- Evaluate and prioritize growing plans by M&A/partnership to strengthen the market position of NSI; - Perform on-going risk assessment for concerned M&A initiatives (customer base impact, staff transfer, European/National competition authorities, …),- Participate in preparation of Telindus acquisition by Belgacom: target evaluation, Board presentation, preparation of EU/Belgian files, prospectus, …- Participate to Telindus/Belgacom post-merger IT Services portfolio alignment;

- Lead product development and marketing activities for the entire portfolio of Directory Assistance (118xxx) services, the largest Belgian Call Center (42m calls – 35m€ revenue annually) - P&L Responsibility for Directory Assistance BU,- Develop and implement analytics tools and forecasting model to improve work force management of 400+ DA agents,- As a project, lead design & implementation of an automated directory assistance service (without human operators) based on speech recognition and text-to-speech technologies,- Represent Belgacom among International organizations - Member of EIDQ “Business Strategy Working Group”;

- Manage a team of market managers covering main market segments (National Regulated, National non-regulated, International Fix Carriers, Mobile Carriers) and supporting sales & product teams,- Lead competitive intelligence activity by monitoring competition and industry trends. Conduct and deliver in-depth market and industry analysis for products supported by the division, determine and implement product positioning strategy for the division. Drive sales effort by market segments and by wholesale services,- Risk Management : Evaluate risk issues/business impact related to new Regulatory decisions and/or EU recommendations, - Scope of services : portfolio of data, capacity and transit voice services to serve Belgian OLO’s & International operators;

- Manage a team of product managers supporting the following portfolio : voice, dedicated and metered internet access, IP-VPN, managed security and carrier services,- Coordinate product launch activities and related processes across functional departments: Sales, Engineering/NOC, Customer Care, Provisioning, and Legal.

- In charge of a team of 20 people (engineers, application developers, project managers and local admin staff),- Overall P&L responsibility for the Belgian branch. Direct report to General Manager Europe, - Prospection at CxO’s level. Generate annual revenue of 15m€,- Ensure quality of staff performance and deliverables,- Development of strategic partnerships with software vendors (Microsoft, IBM, Lotus,…),- Scope of services : desktop outsourcing services, Life-Cycle management, service desk, application integration and Client/Server standardisation, migration services.

- Direct Sales to Multinationals and Top’100 Nationals - Indirect Sales to ISP’s,- Business Development Manager for the design of vertical on-line services to serve Closed User Groups,- Scope of services : managed internet access, web hosting, managed firewall services, e-Payment & intranet applications.

- Prospection at CIO/CFO level for full network outsourcing and network integration deals (+5M$). Tasks included bid submission, negotiations of contractual terms & conditions, transfer/acquisition of assets including staff,- Scope of services : outsourcing of corporate WAN (Wide Area Network) infrastructures.

- Management of the European dial-up access infrastructure for AT&T Easylink services,- Development of AT&T Alliance Members (VAR’s) to support AT&T services in remote countries (Recruitment/Training/Support of members),- Scope of services : e-Mail, EDI, X.400 and E-Fax.

- Senior Consultant: Consultancy and project management activities for European projects requiring the design of networking infrastructure or the deployment of automation applications.

- Management of a team of 4 persons,- Management of data and voice communications services within the organisation,- Management of Value-Added networks (SWIFT, Cedel, Cetrel, Reuters, Telerate,…),- Monitoring & trouble shooting of the domestic network supporting local agencies.