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Patrick Branchaud Email & Phone Number
Proactive Observability Specialist
at
Genetec
1 work email found
@genetec.com
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 100%
Current company
Role
Proactive Observability Specialist
Location
Sainte-Anne-De-Bellevue, Quebec, Canada
Company size
Who is Patrick Branchaud? Overview
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Quick answer
Patrick Branchaud is listed as Proactive Observability Specialist at Genetec, a with 1358 employees, based in Sainte-Anne-De-Bellevue, Quebec, Canada. AeroLeads shows a work email signal at genetec.com and a matched LinkedIn profile for Patrick Branchaud.
Patrick Branchaud previously worked as Technical Trainer - Autovu at Genetec and Technical Support Specialist at Genetec. Patrick Branchaud holds Bachelors from Concordia University.
Company email context
Email format at Genetec
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{first_initial}{last}@genetec.com
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Profile bio
About Patrick Branchaud
Patrick Branchaud is a Proactive Observability Specialist at Genetec. He possess expertise in troubleshooting, networking, technical support, hardware, cisco technologies and 23 more skills.
Listed skills include Troubleshooting, Networking, Technical Support, Hardware, and 24 others.
Current workplace
Patrick Branchaud's current company
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Genetec
7 roles
Patrick Branchaud work experience
A career timeline built from the work history available for this profile.
Technical Trainer - Autovu
Design, develop and train materials on how to install, use and troubleshoot Genetec AutoVu (License Plate Recognition hardware and software) products for external customers and internal Genetec employees. Create videos, courses and tutorials across a range of Genetec product offerings.
Technical Support Specialist
Technical Support Specialist for AutoVu - Licence Plate Recognition - at Genetec.Working with the LPR side of the software only. Help customers and internally with LPR issues (reading, matching, hits, reports, hardware issues, SQL issues, etc). Follow up with customers on feature requests for Security Center software. Other duties include:- Responding to customer technical issues received by phone and email- Properly documenting all customer issues in the trouble ticket system.- Performing follow-ups with customers- Full understanding of Genetec's SLA- Provide on-site technical support as needed.- Provide after-hours support as needed- Write technical documentation and articles- Escalate customer issues through proper channels at Genetec- Ensure timely resolution of customer issues.
Sep 2013 - Sep 2018
Technical Support Representative
Technical Support Representative at Genetec Inc.Answering clients questions on Genetec software, troubleshooting the Omnicast and Synergis aspects of the Security Center software. Logging tickets, keeping track of different cases, and following through or escalating the case as needed. Logging feature requests, testing out hardware with our software when called for, and dealing with licensing issues with Genetec software
Apr 2012 - Sep 2013
Logistics Support
Responsible for all logistics in Xiplink - getting out the product to the customer and making sure we receive stock from suppliers, etc.Also tasked with testing the product for advertised functionality, some customer support (RMA's, small troubleshooting problems, etc).
Feb 2009 - Dec 2011
It Support - Bombardier Plant 1
IT Support for Bombardier Plant 1.Tasks included PC troubleshooting ,setup, printer troubleshooting & setup, Blackberry setup and troubleshooting, tracking and logging of customer support issues.
Jun 2008 - Feb 2009
Owner
Services Informatiques Branchaud
Provided IT customer support and troubleshooting for small businesses and private customers.Tasks included PC troubleshooting, network setups, virus cleanup, new PC setup, data transfers & backups, internet connectivity troubleshooting and wireless network setups.
Apr 2000 - Apr 2008
Team & coworkers
Colleagues at Genetec
Other employees you can reach at genetec.com. View company contacts for 1358 employees →
PW
Parawat Watnnathong
Colleague at GenetecBangkok, Bangkok City, Thailand
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CG
Christopher Grandbois
Colleague at GenetecMontreal, Quebec, Canada
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GS
George Stavaris
Colleague at GenetecCanada
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JJ
Jean Jaojoco
Colleague at GenetecSydney, New South Wales, Australia
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CS
Constanza Sanchez
Colleague at GenetecCanada
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HS
Hassan Syyed
Colleague at GenetecToronto, Ontario, Canada
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MS
Michael S. Harvey
Colleague at GenetecMontreal, Quebec, Canada
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AD
Annick Doré
Colleague at GenetecCanada
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NF
Noah Freger
Colleague at GenetecGreater Montreal Metropolitan Area, Canada
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MT
Mohamed Tarek Hentabli, B. Ing.
Colleague at GenetecCanada
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Parawat Watnnathong
Colleague at GenetecBangkok, Bangkok City, Thailand
View →
CG
Christopher Grandbois
Colleague at GenetecMontreal, Quebec, Canada
View →
GS
George Stavaris
Colleague at GenetecCanada
View →
JJ
Jean Jaojoco
Colleague at GenetecSydney, New South Wales, Australia
View →
CS
Constanza Sanchez
Colleague at GenetecCanada
View →
HS
Hassan Syyed
Colleague at GenetecToronto, Ontario, Canada
View →
MS
Michael S. Harvey
Colleague at GenetecMontreal, Quebec, Canada
View →
AD
Annick Doré
Colleague at GenetecCanada
View →
NF
Noah Freger
Colleague at GenetecGreater Montreal Metropolitan Area, Canada
View →
MT
Mohamed Tarek Hentabli, B. Ing.
Colleague at GenetecCanada
View →
2 education records
Patrick Branchaud education
Bachelors
Concordia University
Education record
FAQ
Frequently asked questions about Patrick Branchaud
Quick answers generated from the profile data available on this page.
What company does Patrick Branchaud work for?
Patrick Branchaud works for Genetec.
What is Patrick Branchaud's role at Genetec?
Patrick Branchaud is listed as Proactive Observability Specialist at Genetec.
What is Patrick Branchaud's email address?
AeroLeads has found 1 work email signal at @genetec.com for Patrick Branchaud at Genetec.
Where is Patrick Branchaud based?
Patrick Branchaud is based in Sainte-Anne-De-Bellevue, Quebec, Canada while working with Genetec.
What companies has Patrick Branchaud worked for?
Patrick Branchaud has worked for Genetec, Xiplink Inc., Decisionone, and Services Informatiques Branchaud.
Who are Patrick Branchaud's colleagues at Genetec?
Patrick Branchaud's colleagues at Genetec include Parawat Watnnathong, Christopher Grandbois, George Stavaris, Jean Jaojoco, and Constanza Sanchez.
How can I contact Patrick Branchaud?
You can use AeroLeads to view verified contact signals for Patrick Branchaud at Genetec, including work email, phone, and LinkedIn data when available.
What schools did Patrick Branchaud attend?
Patrick Branchaud holds Bachelors from Concordia University.
What skills is Patrick Branchaud known for?
Patrick Branchaud is listed with skills including Troubleshooting, Networking, Technical Support, Hardware, Cisco Technologies, Wireless Networking, Windows, and Security.
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