Pam Brockelman Email & Phone Number

Senior Director, Finance Revenue Operations 2006-2015 In addition to my previous role of managing all operations and compliance for a 20 person department, I added acquisition implementations and integration. Revenue Management* Responsible for integration of revenue management operations and IT systems for 10 newly acquired companies* Reviewed all revenue contracts, ensuring integrity of contract terms and compliance with Sarbanes Oxley and company financial requirements; reviewed 24,000 contracts in 2014, achieving zero deficiencies during independent audits* Achieved consistent YOY cash growth; in 2014, collected $685M and billings in excess of 29,000 * Reduced the financial close period by 2 days through system enhancements to book business more quickly, process improvements to streamline billing and cash application and inter-department training to eliminate pre-close errorsFinance IT Management* Oversaw all information technology systems for Finance revenue management, including the launch of CRM (Salesforce) and upgrades of accounting systems (Great Plains).* Assisted vendor to design a web-based solution for customers to pay fees online. In year one, the site was used over 1100 times totaling $16.2M.* Automated numerous components of the bookings process, such as notification of rejected contracts in Salesforce, which improved visibility for Sales function and reduced booking cycle by five days for average customer.* Developed a report to cross-check and reconcile inconsistencies between Salesforce and Great Plains, reducing the number of invoicing errors, unapplied payments, and incorrect tax rates. Sales Support* Served as primary liaison between Sales and Finance functions; partnered with senior Sales executives to optimize pricing outcomes by approving discount requests and ensuring compliance with company revenue policies.

Director, Finance Revenue Management 2003-2005Associate Director, Finance Revenue Management 2000-2002Supervised all operations and compliance associated with pricing, revenue booking, billing, cash applications and collections. Managed the day-to-day operations (a 10 person team) for bookings, billings and collections. Collections Management* Developed incentive plans for collection staff which motivated team to achieve consistent YOY cash growth.* Redesigned collections team to better align with sales teams* Created a client pre-pay campaign to accelerate cash flow which resulted in $12M being pulled forward in its first yearSales Support* Continuously improve usability of finance policies and systems for internal customers; created customized user guides and reports for account managers and sales executives.