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30+ years in the Hospitality industry as Operations Manager, Financial Controller and IT architect with extensive experience supporting full and limited-service hotel operations, finance, renovations, and new construction. Senior positions held in finance, information technology, and property management, with strong operational and project management experience. Earned reputation as a versatile and outstanding communicator, team builder, and mentor.Strengths include:Technical Skills: Design, install, integrate, and manage core business technology systems including servers, data, networking and telecommunications systems, and front-facing technology to enhance the guest experience.Team Leadership and Collaboration: Manage all aspects of projects, including engineering, vendor relations, information technology, budgeting, and capital forecasting. Built and rebuilt staff to create strong team structures with common vision.Relationship Building: Establish and maintain strong collaborative relationships across operational disciplines with both internal and external stakeholders.Process & Standards Development: Assess and improve operational processes to increase efficiency, including defining requirements and designing procedures to meet standards to support the highest level of guest service and productivity.Financial Management: Create and manage complete budgets cycles, financial reporting, profit and loss statements, income statements, and comparative analysis. Improve profitability through cost cutting, productivity analysis, revenue management, inventory control, and service-enhancing policies and procedures.
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Product ArchitectTripcraft Jun 2015 - Jun 2016Waltham, MaDesigned reporting and analytical front end interface for new Property Management software. Worked as the liaison between the other designers, users and developers. -
Business & Hospitality Systems ArchitectReit Management & Research Llc, Sonesta Collections And Five Star Care Jun 2012 - Apr 2015Greater Boston AreaEstablished system and business process requirements using operational experience and process management techniques to develop enterprise-wide and large-scale information systems for 25 properties. Worked with senior management and all levels of property staff from line employees to general managers to analytically and systematically evaluate workflows, organization, and planning. Identified and developed appropriate corrective action. Worked with owners and property teams to review renovation plans and assist with decision making. Consulted with project managers and General Contracts about all technical aspects of renovating 22 hotels in the Sonesta Portfolio. Worked with engineers, designers, and Sonesta management and owners to plan new hotels’ technology, security, and operations. Managed technical teams through the conversion of 21 hotels over the course of four months. Worked with all RMR IT teams to consult and educate about all hotel applications and operations.Worked with Corporate Controller to build the Yardi standard for the general ledger and standard transaction codes in the property management system including introducing an automated system for transferring revenue data from property management system into Yardi, thus eliminating manual input and reducing data input errors. Appointed as the Lead Security Officer/Liaison for Sonesta Corporation on the team that led conversion and standardization of properties from multiple payroll systems to ADP. -
Director Of It, Corporate ProjectsRoyal Sonesta Hotel & Sonesta Hotels May 2010 - Jun 2012Greater Boston AreaSupported standardization of three Sonesta properties, working with the Royal Sonesta Cambridge and the corporate office. Successfully converted both F&B and property management systems from Springer Miller to Opera/Micros. Worked with corporate to stop the install of Micros; re-wrote the database to increase ability to utilize outputs for inventory control.Installed, upgraded, and re-standardized multiple systems to increase operations efficiency both on the guest experience and the back of the house functions, worked with all departments to increase system utilization to increase the General Manager and Executive Committee’s access to relevant information. After 18 months on the job, Massachusetts Lodging Association named the Royal Sonesta Cambridge as “Technology Innovation of the Year 2011” Worked with all departments to train and help develop labor standards for all positions, as well as budgeting and forecasting models. Worked directly with Corporate and other properties’ technical and non-technical staff on brand standards in many areas, including HVAC controls, guest incident tracking and reporting, labor and daily revenue reporting, revenue transactions reporting, cash management, house charge revenue reporting, and quarterly disaster planning. Was offered the position of Corporate Controller of Sonesta Hotels at time of RMR purchase, but choose Corporate IT instead.
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Director Of Property Mgt.Battery Wharf Boston Jun 2007 - Jan 2011Served as member of opening team and Executive Committee of the complex and hotel, reporting directly to owner/developer of the multi-use construction project during construction and to the General Manager post-opening. Worked with the general contractor, project management firm and all vendors to ensure scheduling and standards compliance. After opening, managed all aspects of physical property for project, including engineering, security, parking, information technology, budgeting, capital forecasting, staffing, vendor relations and community relations. Created budgets and general ledger structure. Completed financial reporting ground work for new management company to manage the master association. Analyzed the condominium documentations to ensure all allocations were created and applied fairly according to specifications in the documents. Designed high-tech project with several companies who later created case studies based on installation complexity and approaches to their technology. Used systems to analyze building management system’s data to ensure all ran efficiently without affecting the comfort of occupants.
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Regional Director Of Property Operations And Information TechnologyThe Colonnade Hotel Dec 2000 - Jun 2007Served as member of Executive Committee, reporting to the Vice President/Managing Director. Consulted with general managers and controllers of other two hotels within company (total 600 rooms). Managing all aspects of physical property for The Colonnade Hotel, including budgeting, financial reporting, staffing, vendor relations, and community relations. Involved in initial design and planning of several successful multi-year renovation projects. Involved from conceptual design and business continuity plans, to financial budgets and reporting, inventory control and cost savings directives. Managed all core business systems including HIS (AS400), Micros 8700 (SCO Unix), Delphi (NT), Lotus Domino (AS400), Hitachi Phone Switch, and Xeta. Including installation of high-speed internet access in all 600 rooms on three properties and wireless in two properties. Performed research, contract negotiations, and project planning. Assisted other departments with defining Standard Operating Procedures; made recommendations for cost cutting, inventory control, and service-enhancing policies and procedures. -
InstructorComputer Learning Centers, Inc. 2000 - 2002
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Assistant Hotel ManagerThe Seaport Hotel Jul 1998 - Dec 1999Served as member of Operating Committee, reporting to the General Manager and Hotel Manager. Managed staff of 35 in all departments of the WTC and Seaport Hotel operations, including staff training, development, discipline, counseling, and payroll. Created and initiated staff productivity reporting system to allow department heads to make more concise decisions when scheduling staff based on projected business levels. Served as liaison between evening and night staff and their department managers. Responded to all guest requests and needs on a timely basis. Managed systems backup and systems maintenance. -
Controller/Hospitality Systems ManagerThe Seaport Hotel Jun 1997 - Jul 1998Served as member of Operating Committee, reporting to the CFO and Hotel General Manager. Oversaw all aspects of financial reporting and analysis, Accounts Payable, Accounts Receivables, Payroll, and Cash Management, while assisting in the search of new controller. Reviewed and established new policies and procedures for Cash Management, Cash Control, Accounts Receivable aging monitoring, Accounts Payable aging, payroll, and productivity reporting. Served as liaison between WTC CFO and Fidelity Investments VP of Systems for WTC telecommunications projects. Supported RFP caps and contract negotiations with senior staff members for Seaport Hotel systems decisions. Developed and documented extensive project plan to implement testing of all WTC/Seaport Hotel system hardware and software for Y2K compliance. Served as member of the opening team of a 427-room, high-tech hotel with the installation of 12 major systems. Installed in less than eight weeks; managed vendors for training, set up hardware and software, integrated and interfaced systems. -
Assistant Controller & It DirBoston Harbor Hotel 1990 - 1997Managed office staff of six clerks and two managers. Oversaw all aspects of financial reporting and analysis, Accounts Payable, Accounts Receivables, Payroll, and Cash Management. Hired, trained, and managed accounting, IT and audit staff. Researched and implemented all upgrades to hardware and software, including Point of Sales system and Notes Email Network. Troubleshot all company hardware and software, including developing and upgrading programs. Planned and implemented two-stage payroll system conversions to electronic timekeeping system.
Preston Rowe Skills
Preston Rowe Education Details
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Hotel Management/Accounting -
Business -
The Donoho School
Frequently Asked Questions about Preston Rowe
What is Preston Rowe's role at the current company?
Preston Rowe's current role is Working in the Hospitality Industry since 1990 to build effective solution for reporting and analytics..
What is Preston Rowe's email address?
Preston Rowe's email address is pr****@****oft.com
What is Preston Rowe's direct phone number?
Preston Rowe's direct phone number is +161782*****
What schools did Preston Rowe attend?
Preston Rowe attended Johnson State College, Northern Essex Community College, The Donoho School.
What are some of Preston Rowe's interests?
Preston Rowe has interest in Social Services, Children, Civil Rights And Social Action, Education, Environment, Poverty Alleviation, Science And Technology, Disaster And Humanitarian Relief, Human Rights, Animal Welfare.
What skills is Preston Rowe known for?
Preston Rowe has skills like Hospitality, Hospitality Industry, Hotels, Budgets, Management, Revenue Analysis, Training, Hospitality Management, Project Management, Operations Management, Hotel Management, Resorts.
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Preston Rowe
Methuen, Ma1colonnadehotel.com3 +161742XXXXX
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Preston Rowe
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