Peter Wallace Email & Phone Number

Tampa, Florida, US

• RISK MANAGEMENT | IT INFRASTRUCTURE | PRODUCT DEVELOPMENT | DATA WAREHOUSEDISASTER RECOVERY | BUSINESS CONTINUITY | CYBERSECURITY | RISK MITIGATION
• Deliver strategic direction, oversight, and governance regarding IT solutions for functional areas while envisioning scope of enterprise systems in alignment with long-term business goals.
• Lead high-performing teams, involving (3) direct reports while fostering a culture of professionalism.
• Facilitate 100% cloud-based initiatives, involving Salesforce CRM, AWS connect, data warehouse, and data lake to optimize remote working capabilities as well as drive operational excellence.
• Develop HIPAA-compliant 100% off-premises digital infrastructure for the call center while delivering robust solutions within network ecosystem in alignment with technical requirements and specifications.
• Serve as a liaison for clients and healthcare service providers while delivering holistic medical solutions at a discounted price to drive patient success as well as propel business growth for insurance companies.

Tampa, Florida, US

• EXECUTIVE LEADERSHIP | INFORMATION SECURITY | NEW BUSINESS DEVELOPMENTOPERATIONS MANAGEMENT | ROADMAP DEVELOPMENT | TRANSFORMATION CHANGESYSTEM MIGRATION | BUSINESS PROCESS OUTSOURCING
• Assume a multifaceted and all-encompassing executive-level position, leading strategic planning, development, and implementation of information technology initiatives across the organization while developing and.
• Transformed technology systems, business functions, and partnership strategies as a foundation for business success while onboarding the largest client to propel revenue growth and profitability 200%.
• Direct organization change initiatives, involving creating a (3)-year IT vision and strategic plan to restructure technology functions and support long-term business goals, including 1000% growth projected for (5) years.
• Leverage SaaS/IaaS service providers and ensure migration of 95% infrastructure to cloud-based solutions.
• Improve security features by converting legacy systems into SaaS cloud infrastructure within (3) years.

Alexandria, VA, US

• FUNDING INQUIRY MANAGEMENT | RESEARCH & DEVELOPMENTPROJECT EVALUATION & ANALYSIS
• Served as an integral executive body member while reviewing and approving inquiries for funding and ensuring alignment with charter requirements.
• Contributed towards approving funding of up to $180M in private-sector research for cybersecurity initiatives.

Washington, District Of Columbia, US

• ENTERPRISE ARCHITECTURE MANAGEMENT | SYSTEM MIGRATION | AGILE SDLC PROCESSDATA PROTECTION | IT SYSTEM RELIABILITY | IT INFRASTRUCTURE | PAAS INTEGRATION
• Facilitated seamless migration and transition of 10+ years old legacy systems and business processes onto Salesforce while providing oversight regarding Agile SDLC process development for CSBS.
• Directed nationwide network aggregation regarding mortgage loan originators while ensuring adherence to SAFE Act Legislation across 50 states.
• Developed strategy for common CSBS ERM and CRM platforms using Salesforce and AWS to meet silo operations and technology development requirements.
• Provided in-depth technical reviews, insights, and designs for NMLS and EMTS, along with overseeing system interfaces within CSBS enterprise architecture.
• Conceptualized and implemented robust strategy for enterprise data warehouse while leveraging AWS, Oracle, and MuleSoft as a cornerstone of design and migration to NMLS 2.0.

Washington, District Of Columbia, US

• VENDOR ENGAGEMENT | CONTRACT NEGOTIATIONS | SYSTEM TRANSFORMATIONCOST REDUCTION | PAYMENT PROCESSING | TEAM LEADERSHIP
• Strategically coordinated deliverables with 50+ state government agencies, territories, and federal authorities, encompassing FBI, CFPB, Treasury, and FINRA to meet strategic business objectives.
• Transformed, revamped, revitalized, and turned around organization system from 100% outsourced custom software to insource and outsource joint development model, thus saving up to 90% in costs.
• Worked with vendors and service providers regarding proposal evaluation process via contract negotiations, service design, and operational oversight in an effective manner.
• Led end-to-end payment processing and reconciliation projects to manage $100M in annual NMLS payments.
• Implemented call center CRM solution in (4) weeks with significant cost savings.

East Stroudsburg, US

• IT INFRASTRUCTURE | TECHNICAL CONSULTING SERVICESNEW TECHNOLOGY INTEGRATION | CIO SERVICES
• Maintained full accountability for providing best-in-class outsourced CIO services to valued clientele while evaluating assets and IT infrastructure by following industry best practices.
• Delivered business and technical consulting services to small and medium-sized businesses, involving Health Insurance and Workers’ Compensation to achieve strategic long-term organization objectives.
• Supported end-to-end decision-making processes regarding the latest technology integration.
• Analyzed clients' business operations and provided strategic insights to improve efficiency and profitability.
• Collaborated with diverse teams to develop and execute customized solutions aligned with clients' needs.

Jacksonville, FL, US

• EXECUTIVE LEADERSHIP | BUSINESS PROCESS REDESIGN | HR MANAGEMENTTECHNOLOGY SYSTEM MODERNIZATION | INFORMATION & COMMUNICATION SYSTEMS
• Administered strategic guidance, oversight, leadership, and direction regarding all aspects of information and communication systems to drive research, development, and technical operations support.
• Worked with executive personnel, sales, operations, HR, provider management, and finance department to redesign business processes, incentive programs, and value propositions to drive organization growth.
• Utilized advanced HR management acumen while recruiting talented team members and creating operational drivers, thus achieving significant revenue growth via people, technology, processes, and acquisitions.
• Drove transaction volume 3,000% and revenue growth from $5M to $160M by optimizing systems.
• Supervised (5) direct reports and 25+ personnel across the organization.

• IT DEPARTMENT TRANSFORMATION | PERFORMANCE EVALUATIONACQUISITION PLANNING | INCENTIVE PROGRAMS
• Conceptualized departmental incentive program, coupled with focusing on driving system and company performance, thus achieving ~100% system availability and data integrity.
• Transformed IT department, personnel, policies, and performance evaluation processes and procedures.
• Developed (3)-month acquisition plan while enabling full integration of (2) acquisitions with no downtime.
• Led strategic planning and execution of technology initiatives to drive operational efficiency and excellence.
• Oversaw implementation and maintenance of enterprise-wide technology systems and infrastructure.

• SCHEDULING SYSTEM DEVELOPMENT | OPERATIONAL SAVINGSBUSINESS GROWTH | CORPORATE REPORTING
• Operated as a main contributor, designing and integrating new scheduling system for OCM while transforming workers’ compensation platform to enable 50%+ annual business growth and expansion.
• Facilitated sustainable business growth and expansion from 10 to 50 states while enabling company to secure business from top (5) Third Party Administrators (TPA) and workers’ compensation insurance companies.
• Enabled seamless migration and transition from DOS-based application to develop best-in-class solutions and provide significant operational savings.
• Improved reporting from next-day batch to real-time reporting for scheduling and accounting operations.
• Created strategic business plans and roadmaps for information system development department.

• CONSULTATION | SYSTEM REDESIGN & TRANSFORMATION | OPERATIONS MANAGEMENT
• Provided consulting and advisory services as a UNIX internals and communications expert.
• Delivered robust support regarding UNIX redesign and distribution across 100s of processors.

US

• TECHNICAL DESIGN OVERSIGHT | INFORMATION EXCHANGETECHNOLOGY INTEGRATION | MESSAGING SYSTEM MANAGEMENT
• Provided technical design oversight for inter-processor communications solutions to facilitate data and information exchange across multiple processes to streamline business operations.
• Delivered best-in-class support regarding TD3/T3E integration — (2) of fastest computers in the world.
• Performed technical design oversight functions to design Cray computer communications systems.
• Served as an In-House Technical Expert for secret government supercomputer installations.

• IPC PROTOCOL DESIGN & EXECUTION | SUPERCOMPUTER INSTALLATIONT3D PACKET MESSAGING INTEGRATION
• Implemented IPC protocols for Cray MPP product line while achieving $400M revenue in the first year.
• Onboarded as the MPP Operating System Team’s first member while achieving the lowest software problem report (SPR) rating in history of Cray Research Inc.
• Served as an IPC expert for end-to-end government supercomputer installations.
• Designed and integrated T3D packet messaging and block transfer engine device drivers.