Pete Campbell Email & Phone Number

Greenwood, Indiana

Order picking, replenishment, inventory control

9955 Allpoints Parkway, Plainfield, IN

• Created and shared reports itemizing delivery performance per order for up to 50 client companies each week
• Contacted clients to request weekly On Time In Full reports for items in consolidated load deliveries
• Validated status of cases reported and excluded uncontrollables to calculate Prime adjusted scores
• Resolved irregularities as needed and sent summary of analyses to key internal & client parties
• Posted results to weekly Prime performance sheets and trending by client sheets
• Reviewed performance with clients in periodic conference calls and quarterly business reviews

3320 S Arlington Ave, Indianapolis, IN

• Supported management and supervision of a large warehouse operation (3 shifts, 12 floor supervisors, 110 LTO’s) by analyzing, tracking and reporting performance metrics
• Reviewed, edited and documented daily work detail irregularities, alerting supervisors as needed
• Created weekly performance reports; presented PowerPoint to supervision and management
• Composed daily status reports for on-site managers and a major client
• Tracked progress of probationary employees, prompting supervisors for coaching steps

Participate in a series of volunteer projects benefiting community service organizations.(Also attend numerous networking meetings to share job-search strategies and leads.)

Citizens Energy Group, Indianapolis

• Worked on contract for a consultant integrating gas and water utility operations (for Citizens Energy Group)
• Validated and updated meter location data in preparation for combined meter route designs
• Used RouteSmart software to design and map meter routes for 320,000 customer accounts

2020 N Meridian St, Indianapolis, IN

• Performed field service support operations, including: work order routing, meter route design, meter inventory control, GIS updates, productivity reports, and service work dispatching
• Utilized MS Access queries to load reading figures into Excel, then calculate, tracked, and reported productivity and payroll information for each of 23 readers daily, weekly and monthly
• Designed and maintained over 800 meter routes, using historical data and RouteSmart software
• Resolved incomplete work orders and created new service routes, using Arc Logistics software
• Developed and implemented account data Quality Control - Quality Assurance process
• Recruited as part-time Service Dispatcher for a period of 8 months, in recognition of accurate record-keeping, good geographical awareness and superior communication skills

2020 N Meridian St, Indianapolis, IN

• Assigned route and cycle values to accounts for optimal meter reading efficiency; managed handheld device system for 18 meter readers
• Assigned meter route values to new accounts, emulating the closest VWI customer by address and/or GIS location. Revised assignments as needed to improved meter route efficiency and workload
• Learned handheld computer reading system in order to assist and backup the regular operator in support of meter readers. Ultimately promoted to primary operator position.

Indianapolis, IN

* Use basic AutoCAD tools to place facilities on a base map for GIS inclusion.* Redesign over-sized meter routes using methods/models developed in-house.* Designed and maintained a progress chart to track new services proposal processing.* Processed new service applications from contractors; Supervised (4) inspectors for installations.* Developed layout.

Indianapolis, IN

Computerize the Engineering Data Book; attempt demand forecasting; correct service locations.* Converted numerous typed or written tables and hand-drawn graphs to electronic documents.* Studied water demand forecasting products from vendors and attempted to emulate for IWC.* Compared paper maps and service line measurements to correct locations for.

Indianapolis, IN

Refine computer routing model for Meter Reading; supervise system-wide route design.* Conducted time studies of various meter readings to establish standard time elements.* Used computer regression analysis to refine model components for route design system.* Interviewed, selected, trained and supervised (4) temps to design meter routes for entire system.