Responsible for security operations and maintenance, including SOC incident response, security assessments, vulnerability analysis, and remediation for 100+ servers across 10+ AWS accounts, as well as implementing security best practices to improve cloud platform security.Building a complete monitoring system from scratch, providing the ability to proactively detect the majority of issues by continuously monitoring website availability, server performance metrics, security policy anomalies, and log data, and moving away from the phase of waiting for passive issue reports.Enhancing company compliance content, mitigating risks, and improving control measures, including obtaining 1 Classified Protection of Cybersecurity, filing for multiple platforms Internet Content Provider Registration Record with 3 domain names, addressing phishing email campaigns, and establishing product security management requirements for vendors.Optimizing the teams ticketing system processing workflow, responding to product features, security incidents, and performing tracking, handling, analysis, and presentation. Resolved malware/performance issues to mitigate over 200 service disruptions.Responsible for the systems operation and maintenance of company projects, providing technical support in areas such as systems, networks, and security for 15+ projects, coordinating communication between vendors and internal teams.Responsible for cloud platform account management, cost optimization, cost visibility, and forecasting. Implementing best cost practices to ensure resource utilization averages above 50%.Integration of IT asset information systems, aggregating information from various IT assets to achieve unified data sources, ensuring data consistency and accuracy.

SAP cloud product management. Work about monitoring, operation, and maintenance components, including Cloud Foundry + ELK + Concourse CI

Supported products: Azure Security Center (SOC), Azure Information Protection (data protection), Windows Defender Advanced Threat Protection (endpoint).Leveraged audit logs and forensic data to identify attacks and provide emergency recovery plans.Analyzing anti-malware alerts, optimizing scanning strategies, identifying issues, and resolving malware and high resource utilization problems.Supporting users in understanding, identifying, and mitigating security management and risk management processes.Assisted customers in improving cloud security practices around firewall, passwords, and permissions.Providing updates and education to users regarding current and emerging trends, threats, tools, and methodologies to ensure their environments are optimized.Successfully mitigated over 50 service disruptions within expected time and cost ranges.

Website development, including PHP for enhancing website functionalities.Automation of data processing and delivery, development of information crawlers using Python and Node.js.Development of WeChat Official Accounts and WeChat Mini Programs using EasyWeChat framework.Aggregation, analysis, and presentation of traffic data for WeChat Official Accounts and Mini Programs.