ESA Lead Trainer and Veteran Liaison

In-home dog training as well as help with fear, anxiety, and aggression issues.

• Assisted Property Manager with ensuring the overall operation and financial success of a 500,000 square foot Class A, high rise building portfolio in Fort Lauderdale, Florida• Entered and tracked data for capital, operating, utility and expense invoices• Scheduled and coordinated meetings, conference calls and appointments for assigned staff as well as investors, vendors, and tenants• Participated in leasing and client team meetings and ensured effective communication between leasing and property management team members in order to achieve client’s goals and objectives• Sourced, vetted, and analyzed proposals from various potential vendors; collated data and presented it to management for final decision for various operating and capital projects

• Completed Lease Checklist for all new leases and or amendments to include preparation of lease abstract, override fees invoice and lease commissions.• Updated stacking plan, encumbrance schedules and lease rollover spreadsheets.• Code invoices for approval on a weekly basis.• Verified weekly AAR has been received and distributed to proper staff and outlook calendars.• Requested invoices and lien waivers for processing construction management fee invoices.• Assisted Property Manager and the Building Engineers in all facets of building operations.• General correspondence follow-up, tracking of due dates for projects and ensuring items are being completed in a timely manner.• Requested updated tenant/vendor COI’s as needed on a monthly basis. Ensure endorsements are included. Save and file COI’s in corresponding file folders.

Initiated contact and developed relationship with numerous FFLs across the contiguous United States.● Operated various software platforms to control and monitor product sales from purchase through shipping anddelivery.● Conceptualized and developed several independent projects for the purpose of optimizing Account Manager rolethrough tools such as an Industry Information Repository, State Compliance Quick Reference Spreadsheet andNew York State regionally targeted client profile project.● Served as defacto Product Subject Matter Expert for GdC call center, fielding customer emails and phone callspertaining to listed products as well as assisting fellow account managers with details pertaining to technical dataassociated with products sold through GdC.

Developed and maintained three premier accounts for G4S Minneapolis branch (PwC Plaza, Radisson Blu Hotel,Tractorworks, LLC.)● Oversaw staffing, scheduling, payroll and training for thirteen security officers over three separate client sites.● Emplaced comprehensive security protocols for officers and client sites in response to high profile events (SuperBowl, US Vice President hotel stay.)● Built and nurtured high level customer relationships; responded to customer service requests and ensureddelivery of physical security services in accordance with client contracts/service level agreements.

Accountable for directing and controlling 65 position firing lines; managed the daily operations and safety,resulting in zero injuries/ negligent discharges● Ensured patrons were in compliance with firing range safety requirements set forth by Broward County● Conducted blocks of instruction on pistol, rifle, and shotgun marksmanship, maintenance, and safety, whichensured all patrons had the requisite knowledge to operate firearms safely and proficiently● Identified and corrected firearms malfunctions for patrons of Markham Park Shooting Range in a timely manner● Operated trap and skeet fields to include pulling, scoring, explanation of rules, and machine maintenance● Monitored and enforced safety protocols for US Air Marshals and various law enforcement SWAT teams

Security Team Leader● Managed, coached, and mentored 10 member team; monitored performance metrics, developed improvementplans, and recommended promotions and corrective actions● Maintained accountability of $1M worth of equipment that included complex weapons and ammunition; keptoversight in a challenging work environment, and ensured strict adherence to standard operating proceduresresulting in zero loss of equipment or personnel● Demonstrated flexibility and intrapersonal skills in training a platoon of Afghan National Security Forces on counterinsurgency and small unit tactics which they employed in combat operations● Conducted Personal Security Details (PSDs) for both senior level officers and civilian VIPs resulting in no loss ofassets● Implemented a new system of processing military, political and civilian enemy prisoners of war (EPWs), whichbecame a model for all branches of US military police forces● Exercised critical thinking and operational flexibility in conducting several highway civilian traffic checkpoints withminimal supervision● Trained an element of over 20 Iraqi police officers (IPs) in law enforcement procedures and tactics, successfullybridging language and cultural gap through the use of an interpreter● Guarded classified equipment and armaments at the Army Research Testing and Development (RTD) site atPicatinny Arsenal● Cross-trained on tactical applications with various Federal law enforcement agencies.