Paulo Almeida Email & Phone Number

State Of São Paulo, Brazil

Porto Alegre, Rio Grande Do Sul, Brasil

I am currently working on a project for the National Council of Justice with the following responsibilities:Define and communicate the product vision, aligning it with stakeholder expectations and company goals.Create and maintain the product backlog, prioritizing features and requirements based on customer value and business impact, working alongside the.

Barueri, São Paulo, Brasil

• Responsible for the evolution of the traceability product; (We are migrating from on-premises to cloud)
• Conducting Discovery, Design Thinking, Lean Inception, sprint planning, story writing, and backlog prioritization, focusing on customer needs aligned with product development;
• Managing deadlines, delivery quality, and leading strategic, business, and project status meetings;
• Facilitator in the integration between departments and their interdependencies;
• Support in planning and structuring work plans for the project's workstreams; Participation in squad ceremonies such as: daily, refinement, planning, review, retrospective, PI Planning, PO Sync; We use the SAFe.

Home Office

Responsible for planning and coordinating all project activities, from planning to execution and monitoring. Ensure that all project phases are carried out efficiently and within the established timeline and budget.Main activities:Develop schedules and work plans. Create an activity schedule and a detailed work plan, including identifying necessary.

Home Office

Acting as requirements analyst and product owner in Web and Mobile project.Activities:Elaboration, refinement, prioritization and management of the product backlog;Writing requirements in confluence;Creating tasks and improvements in Jira;Creation of various documentation required by the project team;Presentation of the application developed for Keys.

Berrini, São Paulo, Brasil

I worked with a focus on managing the demands of incidents, problems and requests in accordance with the stipulated SLA's of insurance systems. Incident backlog tracking. Periodic follow-up with the areas. Prioritization of incidents and requests. Approval of changes. Process improvements. Creation of functional specification. Project: Mapfre Seguros.

Home Office

I worked as a support analyst for the insurance system.Handling incidents, tasks and changes related to the insurance system. Working in development, UAT and production environments.Training and qualification of the first level support team.Tools/Technologies used: SQL Server, Visual Studio C#, Javascript, Crystal Reports, GIT, TFS, GitHub and Service.

Sorocaba, São Paulo, Brasil

I was responsible for MES projects, working on implementations and support.Creation, refinement, prioritization, and management of the product backlog.Writing requirements.Creation of tasks and improvements.Creation of various documentation required by the project team.Presentation of the developed application to Key Users.Participation in several meetings.

Sorocaba

I was responsible for MES projects, working on implementations and support.I performed the following functions:Handling incidents, tasks, and changes requested by engineering, production, and administrative teams.Creation of management reports to support and advise business areas.Updating operational reports and sending results to internal and external.

Sorocaba

Consultas e atualizações na Base de Dados.(SQL Server)Criação de reportes utilizando o Report Builder.Suporte primeiro nível do BAAN. (ERP)Suporte primeiro e segundo nível do Flexflow. (MES)Direcionamento, abertura e resolução de chamados dentro do SLA(Service Now)Instalação, configuração e manutenção de microcomputadores, leitor de código de barras e.

Sorocaba, São Paulo, Brasil

Consultas e atualizações na Base de Dados.(SQL Server)Suporte primeiro nível do BAAN. (ERP)Suporte primeiro e segundo nível do Flexflow. (MES)Direcionamento, abertura e resolução de chamados dentro do SLA(Service Now)Instalação, configuração e manutenção de microcomputadores, leitor de código de barras e impressoras (Zebra).Suporte por acesso remoto, por.

Sorocaba E Região, Brasil

Consultas e atualizações na Base de Dados.(SQL Server)Suporte primeiro nível do BAAN. (ERP)Suporte primeiro nível do Flexflow. (MES)Resolução de chamados dentro do SLA(Service Now)Instalação, configuração e manutenção de microcomputadores, leitor de código de barras e impressoras (Zebra).Suporte por acesso remoto, por telefone e pessoalmente.

Sorocaba

Atualização Tecnológica de Hardware e Software;Criação de usuários, implementação de permissões no A.D. (Active Directory);Gerenciamento de Cotas de Discos;Instalação de Softwares;Atendimento ao usuário (Acadêmico e Administrativo);Atualizações dos Sistemas da Universidade (Pergamum, Lyceum, Projuris e MEGA);Auxilio aos alunos e funcionários em.