Patrick Charpentier

Patrick Charpentier Email and Phone Number

Chef Centre de Contrôle du réseau at Hydro Québec @ Hydro-Québec
montréal, quebec, canada
Patrick Charpentier's Location
Montreal, Quebec, Canada, Canada
Patrick Charpentier's Contact Details

Patrick Charpentier work email

Patrick Charpentier personal email

n/a
About Patrick Charpentier

Patrick Charpentier is a Chef Centre de Contrôle du réseau at Hydro Québec at Hydro-Québec. He possess expertise in call center, itil, telecommunications, team leadership, problem solving and 20 more skills. He is proficient in English. Colleagues describe him as "Patrick a, depuis les longues années que je le connais, toujours démontré une grande discipline, de l'empathie et une aptitude particulière à la résolution de problèmes. C'est un homme ayant de belles valeurs familiales et professionnelles, telles que la loyauté, la franchise, l'esprit d'équipe et la droiture. Je recommande Patrick en tant qu'être humain exemplaire et en tant que professionnel dévoué." and "Very dedicated ressource. Skillful and very good managing customer relationship."

Patrick Charpentier's Current Company Details
Hydro-Québec

Hydro-Québec

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Chef Centre de Contrôle du réseau at Hydro Québec
montréal, quebec, canada
Website:
hydroquebec.com
Employees:
11064
Patrick Charpentier Work Experience Details
  • Hydro-Québec
    Chef Centre De Contrôle Du Réseau (Ccr)
    Hydro-Québec Aug 2023 - Present
    Montréal, Québec, Canada
    View
  • Hydro Québec
    Chef Go Ct Montréal, Transénergie
    Hydro Québec 2017 - Aug 2023
    Hydro-Quebec
    View
  • Hydro Québec
    Chef Centre D'Assistance Telecom Hydro-Québec
    Hydro Québec Oct 2011 - Aug 2023
    Montréal
    Gestionnaire des techniciens niveau 1 et des gestionnaires d'incidents pour Hydro-Québec // Staff manager of all L1 activities for Hydro-Quebec.
    View
  • Bell
    Service Desk Manager
    Bell Jan 2005 - Oct 2011
    As a Service Desk manager, it is my duty to make sure that we meet our customer's service level agreements and to make sure they are satisfied, even though I am being contacted in a negative context.I am now in charge of the account of our biggest private company in Quebec.
    View
  • Bell Canada
    Service Desk Manager
    Bell Canada 1999 - Oct 2011
    View
  • Bell
    Help Desk Technician
    Bell Nov 1999 - Jan 2005
    I managed numerous network for our Enterprise customers as well as the resellers.
    View

Patrick Charpentier Skills

Call Center Itil Telecommunications Team Leadership Problem Solving Customer Service Customer Relations Incident Management Service Desk Staff Management Help Desk Management Sla Team Management It Operations Coaching Call Centers Wireless Help Desk Support Management Networking Ip Voip Integration Cisco Technologies Managed Services

Patrick Charpentier Education Details

  • Teccart
    Teccart
    Télécommunications
  • Grid
    Grid
  • Mcgill University
    Mcgill University
    Cisco Certified Network Associate
    View
  • Ecole Secondaire Marcellin-Champagnat
    Ecole Secondaire Marcellin-Champagnat
    Diplôme D'Études Secondaires
  • Nerc
    Nerc
    Rc

Frequently Asked Questions about Patrick Charpentier

What company does Patrick Charpentier work for?

Patrick Charpentier works for Hydro-Québec

What is Patrick Charpentier's role at the current company?

Patrick Charpentier's current role is Chef Centre de Contrôle du réseau at Hydro Québec.

What is Patrick Charpentier's email address?

Patrick Charpentier's email address is ch****@****o.qc.ca

What is Patrick Charpentier's direct phone number?

Patrick Charpentier's direct phone number is +151425*****

What schools did Patrick Charpentier attend?

Patrick Charpentier attended Teccart, Grid, Mcgill University, Ecole Secondaire Marcellin-Champagnat, Nerc.

What skills is Patrick Charpentier known for?

Patrick Charpentier has skills like Call Center, Itil, Telecommunications, Team Leadership, Problem Solving, Customer Service, Customer Relations, Incident Management, Service Desk, Staff Management, Help Desk Management, Sla.

Who are Patrick Charpentier's colleagues?

Patrick Charpentier's colleagues are Daniel Couture, Unicus Photo, Étienne Turgeon, Benali Argoub, Danhydro Croteau Daniel, Isabelle Chartier, Eric Leclerc.

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