Service Desk Analyst
Current
Aug 2023 - Present
AeroLeads people directory · profile
Patrick Chen Email & Phone Number
Service Desk Analyst @ TenisiTech
at
TenisiTech
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
Service Desk Analyst @ TenisiTech
Location
San Diego, California, United States
Company size
Who is Patrick Chen? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Patrick Chen is listed as Service Desk Analyst @ TenisiTech at TenisiTech, a company with 16 employees, based in San Diego, California, United States. AeroLeads shows a matched LinkedIn profile for Patrick Chen.
Patrick Chen previously worked as Service Desk Analyst at Tenisitech and Front Desk Agent at Doubletree By Hilton. Patrick Chen holds High School Diploma from Torrey Pines High School.
Company email context
Email format at TenisiTech
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TenisiTech
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Profile bio
About Patrick Chen
Dynamic support representative with 5+ years of experience in the customer support industry. Proven ability to address customer inquiries and resolve technical issues efficiently through various communication channels (phone, email, chat). Assisted 70+ customers on a daily basis with a consistent customer satisfaction rate of 95%.
Current workplace
Patrick Chen's current company
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Tenisitech
5 roles
Patrick Chen work experience
A career timeline built from the work history available for this profile.
Front Desk Agent
- Solved and recorded solutions in OnQ PMS database for 20+ guest issues daily with a 90% success rate.
- Created and updated 70+ guest dossiers daily, accurately documenting guest details and interactions.
- Took ownership of guest issues, resolving problems independently or escalating them through proper channels.
- Displayed superior scheduling and organization skills, improving overall operational efficiency by 75%.
- Expert multitasker: answered phone calls, inspected bookings, and communicated with staff during peak hours.
Sep 2018 - Mar 2020
Concierge
- Managed and assisted an average of 500+ moviegoers daily, ensuring satisfied customers.
- Assisted and provided timely and accurate information to customers over the phone.
- Proactively handled and resolved customer inquiries, achieving a 95% customer satisfaction rating.
Mar 2019 - Feb 2020
Shift Lead
- Maintained and logged the condition and inventory of over 100 items, ensuring availability and quality standards.
- Trained and coached new hires on company guidelines, product usage, and best practices.
Sep 2017 - Jun 2018
Sales Associate
- Applied critical thinking and decision-making skills to understand and answer 30+ customer inquiries daily.
- Updated and expanded sales knowledge, staying informed about new products, promotions, and trends.
Aug 2016 - Oct 2016
Team & coworkers
Colleagues at TenisiTech
Other employees you can reach at tenisitech.com. View company contacts for 16 employees →
BH
Baihaki Halim
Colleague at TenisitechIndonesia, Indonesia
View →
JK
Jonathan Kestler
Colleague at TenisitechLafayette, Colorado, United States, United States
View →
CL
Cecilia Leon Cacciatore
Colleague at TenisitechLaguna Niguel, California, United States, United States
View →
CP
Cristine Prado
Colleague at TenisitechUnion City, California, United States, United States
View →
SR
Samantha Robinson
Colleague at TenisitechKnoxville, Tennessee, United States, United States
View →
RK
Ryan Kasprzyk
Colleague at TenisitechSterling Heights, Michigan, United States, United States
View →
NM
Nyhree Mosley
Colleague at TenisitechLaveen, Arizona, United States, United States
View →
MH
Marlowe Hatchett
Colleague at TenisitechSan Jose, California, United States, United States
View →
P"
Peter "Matt" Ramos
Colleague at TenisitechSan Antonio, Texas, United States, United States
View →
VD
Vanessa Dooman
Colleague at TenisitechDenver Metropolitan Area, United States
View →
Baihaki Halim
Colleague at TenisitechIndonesia, Indonesia
View →
JK
Jonathan Kestler
Colleague at TenisitechLafayette, Colorado, United States, United States
View →
CL
Cecilia Leon Cacciatore
Colleague at TenisitechLaguna Niguel, California, United States, United States
View →
CP
Cristine Prado
Colleague at TenisitechUnion City, California, United States, United States
View →
SR
Samantha Robinson
Colleague at TenisitechKnoxville, Tennessee, United States, United States
View →
RK
Ryan Kasprzyk
Colleague at TenisitechSterling Heights, Michigan, United States, United States
View →
NM
Nyhree Mosley
Colleague at TenisitechLaveen, Arizona, United States, United States
View →
MH
Marlowe Hatchett
Colleague at TenisitechSan Jose, California, United States, United States
View →
P"
Peter "Matt" Ramos
Colleague at TenisitechSan Antonio, Texas, United States, United States
View →
VD
Vanessa Dooman
Colleague at TenisitechDenver Metropolitan Area, United States
View →
1 education record
Patrick Chen education
FAQ
Frequently asked questions about Patrick Chen
Quick answers generated from the profile data available on this page.
What company does Patrick Chen work for?
Patrick Chen works for TenisiTech.
What is Patrick Chen's role at TenisiTech?
Patrick Chen is listed as Service Desk Analyst @ TenisiTech at TenisiTech.
Where is Patrick Chen based?
Patrick Chen is based in San Diego, California, United States while working with TenisiTech.
What companies has Patrick Chen worked for?
Patrick Chen has worked for Tenisitech, Doubletree By Hilton, Cinepolis Luxury Cinemas, Nekter Juice Bar, and Tillys.
Who are Patrick Chen's colleagues at TenisiTech?
Patrick Chen's colleagues at TenisiTech include Baihaki Halim, Jonathan Kestler, Cecilia Leon Cacciatore, Cristine Prado, and Samantha Robinson.
How can I contact Patrick Chen?
You can use AeroLeads to view verified contact signals for Patrick Chen at TenisiTech, including work email, phone, and LinkedIn data when available.
What schools did Patrick Chen attend?
Patrick Chen holds High School Diploma from Torrey Pines High School.
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