Skilled back-office specialist with over 8 years of experience in different industries. Knowledgeable in running an online business. Can perform a wide array of tasks -- SEO, digital marketing, Amazon tasks, and much more. Please see the full list of tasks I can assist you with:AMAZON TASKS:Catalog management (listing creation, parentage creation, listings audit, ASIN category change, browse node change, merge reviews, virtual bundles)Account and listing auditCopywriting and listing optimization to improve searchability (title, bullet points, description, back-end keywords, add alt-text, infographics)Amazon SEO and keyword researchListing updates via a flat file (copy, price, quantity, images, videos, backend keywords, etc.) Perform partial update, full update, and delete/relist to fix listing errorsAmazon case creation and managementResolve listing errors and flat file errors (A+, Brand Store, images, videos, copy, parentage, suppressions)Weekly sales and advertising reportA/B testing (image, bullet points, title, A+)Competitor researchAmazon social posts (gaining access and social posts creation)A+ content or EBC (fix errors, add ASINs, duplicating to other marketplace, adding alt-text)Reinstatements (hazmat, CPC, copyright and trademark infringement, FCC yanks, ODR suspensions, FCC yanks, complaints, adult flagging, Safe-T claims, category gating, and more)Inventory-related tasks (stranded inventory, shipping plan creation, reconciliation of FBA shipment, remote fulfillment, inventory removal)Brand store-related issues (byline, meta description, vanity URL, edits)Brand Registry (how to enroll and get approved, file a case, and others)Brand Story (how to create, add ASINs)Brand identity creationPromotions (how to set up coupons and promo codes)Negative feedback removalAmazon reports (inventory sales, advertising, summary, reconciliation, refund, market share)Save and SubscribeAmazon customer service (refunds, reimbursements, replacements)Helium 10 (Blackbox, X-ray, Frankenstein, Scribbles, keyword tracking, alerts)Filing a trademarkPPC-related tasks (how to set up campaigns, negated keywords audit)Other ad hoc tasksFACEBOOK ADS AND MARKETING:Business Page and Business Manager CreationAds Account CreationCampaign Creation and Management (Sponsored Posts)Ad Image CreationSEO:On-Page SEOOff-Page SEOTechnical SEOWordpress Set-upOTHER SKILLS:Basic Graphic Editing and Video EditingShopify Store ManagementSocial Media ManagementEmail Mng't.Let's chat about how I can help you manage and scale your business.
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Amazon Catalog Specialist 2My Amazon Guy Jun 2022 - Oct 20221. Update copies of product listings manually and via a flat file2. Perform partial update, full update, and delete/relist to fix listing errors3. Create skeleton listings and variations4. Perform listing audits such as parentage and backend keyword audits5. File tickets to Amazon and engage in escalations when necessary6. Troubleshoot flat file errors and remove suppressions7. Upload images, videos, A+ content, Brand Store and do minor image edits8. Schedule Amazon… Show more 1. Update copies of product listings manually and via a flat file2. Perform partial update, full update, and delete/relist to fix listing errors3. Create skeleton listings and variations4. Perform listing audits such as parentage and backend keyword audits5. File tickets to Amazon and engage in escalations when necessary6. Troubleshoot flat file errors and remove suppressions7. Upload images, videos, A+ content, Brand Store and do minor image edits8. Schedule Amazon social posts for different clients9. Prepare and send Weekly Advertising and Sales Report to client/sNote: I can also perform other Amazon tasks such as keyword research/SEO, copywriting, brand registry issues, suspension/reinstatements, fixing of A+ content, customer service, reports, audits and more. Show less -
Catalog InternMy Amazon Guy Mar 2022 - Jun 2022
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English As Second Language Tutor / Business Conversation Course TutorRarejob Philippines, Inc. Jan 2017 - Mar 20221. Conduct 25-minute basic English lessons to Japanese students2. Give feedback -
Mortgage Loan ProcessorRateone Home Loans Nov 2015 - Jan 20171. Home loan processing2. Property valuation request processing3. Tracking of orders4. Data entry5. E-mail management -
Data AnalystAccenture Jul 2013 - May 20151. Process health claims of members residing in Georgia -
Dsl And Mpl ProvisionerSykes Nov 2011 - Apr 20131. Process MPL and DSL circuit orders (install/new, change, disconnect, in/out)2. Regularly engage in escalations with other departments and LECs (via emails and calls)3. Track orders until completion4. File tickets when necessary*Selected to be part of UAT Testing for 2 months where I took part in the daily shift-long conference calls with the US and Indian counterparts to test the new software/tool before it was rolled out**Chosen to be part of the pilot cell team… Show more 1. Process MPL and DSL circuit orders (install/new, change, disconnect, in/out)2. Regularly engage in escalations with other departments and LECs (via emails and calls)3. Track orders until completion4. File tickets when necessary*Selected to be part of UAT Testing for 2 months where I took part in the daily shift-long conference calls with the US and Indian counterparts to test the new software/tool before it was rolled out**Chosen to be part of the pilot cell team (Alpha Cell Team) Show less
Frequently Asked Questions about Chris C.
What is Chris C.'s role at the current company?
Chris C.'s current role is E-Commerce | Amazon | Digital Marketing | SEO | Virtual Assistant.
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