Patrick Kenney

Patrick Kenney Email and Phone Number

Director of Information Technology at Verdi Commerce @ Verdi Commerce
Patrick Kenney's Location
Tonawanda, New York, United States, United States
Patrick Kenney's Contact Details

Patrick Kenney personal email

n/a
About Patrick Kenney

IT Management and Security Professional with a strong focus on problem-solving and risk management. Specialties include IT Audits, Penetration Testing, Infrastructure Design, Network Design, Software Implementation and Management, Staff Management, and Customer Service. As a former collegiate rower, I try to focus on being a team player with a strong emphasis on accountability and success of the team as the whole. I pride myself on being coachable, flexible, and eager to learn.Recent projects include:IT Audit - Major company-wide 220+ point security and systems audit identifying security issues, policy gaps, and risk surfaces for a medium-sized distribution company. Responsible for remediation, project planning, company-wide communication and preparation, and audit follow-up review to ensure compliance. Met and exceeded business objectives and budgetary goals.Security Protocol Design and Deployment - Implemented weekly security scans to mitigate risk of external and internal facing network endpoints - created monthly workflow and reporting structure to ensure issues are addressed and resolved in a timely and safe manner while avoiding production downtime. Provided documentation and forms to keep detailed records of all incidents and subsequent mitigations, and created monthly checklist to spot-check patch management, GPOs, and and automated scripts to ensure full compliance.Azure Migration - managed and implemented large infrastructure upgrade project, migrating 20+ production servers in various states into Azure, upgrading OS versions, patching vulnerabilities, reallocating virtual resources, migrating software and data, and designing virtual networks and Azure Site Recovery and Disaster Recovery workflows. Maintain and document environment on a monthly basis, culminating in extensive Azure experience.Identity Management - extensive IdP experience, researched and implemented full Identity Management system and integrated with all internet-facing platforms for a 200+ user organization. Implemented location and network based 2FA, user self-servicing for password resets and account locksPatch Management - researched, designed, and implemented a fully automated patch management and endpoint management system for 300+ devices across several geographic locations. This implementation has become the gold standard for patch management within the group and has successfully protected the environment from previous issues such as ransomware and compromised accounts.

Patrick Kenney's Current Company Details
Verdi Commerce

Verdi Commerce

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Director of Information Technology at Verdi Commerce
Patrick Kenney Work Experience Details
  • Verdi Commerce
    Director Of Information Technology
    Verdi Commerce Jul 2022 - Present
    Amherst, New York, Us
    • Lead the IT department, managing infrastructure, security, and support for all company operations.• Collaborate with executive leadership to align IT strategy with overall business goals, ensuring technology supports company growth and innovation.• Oversee the maintenance and enhancement of network systems, servers, and cloud services.• Managed the successful go-live of NetSuite ERP, creating custom scripts and workflows to meet specific business objectives. Perform complex data analysis in Excel and Power BI to assist with financials and operations.• Implemented API integration between multiple eCommerce platforms, including NetSuite, Shopify, ShipStation, and Channel Advisor, streamlining operations and improving data synchronization across platforms.• Spearhead IT projects, including system upgrades, software deployments, and cloud migrations, aligning with business objectives and overseeing project management, goals, and progress across teams.• Mentored and developed IT and adjacent staff, fostering a collaborative and efficient team environment.• Maintain Vendor Relationships and negotiated directly with Vendors on behalf of the company, using industry and pricing knowledge to produce immense savings.• Custom development of API integrations, NetSuite scripting and workflows, Power BI and custom data warehouse with hybrid Excel capabilities.
  • Verdi Commerce
    Enterprise Architect
    Verdi Commerce Jan 2022 - Jul 2022
    Amherst, New York, Us
    • Implemented RPA solutions using Power Automate to streamline repetitive tasks and improve operations.• Utilized Power Query in Excel for complex data analysis and reporting, enhancing decision-making processes.• Led the Office 365 migration project, ensuring a smooth transition with minimal disruption to business operations.• Managed project planning and provided training in preparation for the NetSuite ERP go-live, ensuring a successful deployment.• Created and implemented a company-wide Helpdesk system, improving IT support and issue resolution efficiency.• Rolled out Patch Management and Remote Monitoring and Management (RMM) tools to ensure all systems are secure and up to date.• Successfully migrated company data from Google Drive to OneDrive, optimizing storage ease-of-access.• Implemented Two-Factor Authentication (2FA) and Single Sign-On (SSO) across all platforms, enhancing security and user experience.• Developed and utilized Microsoft Forms to automate new hire and leaver processes, creating Helpdesk requests and maintaining an audit trail for user permissions.
  • Exertis (Formerly Stampede)
    Director Of Information Technology
    Exertis (Formerly Stampede) May 2018 - Feb 2022
    Philadelphia, Pa, Us
    • Managed and maintained IT infrastructure, security, operations, and support for North America and Latin America.• Directed a team of 10 IT professionals, handling operations across Infrastructure, Software, Network, Web/SQL, EDI, and Support, acting as both a frontline specialist and escalation point for all team members.• Successfully conducted a comprehensive 220-point IT standards audit and addressed all identified security and policy issues in support of a major acquisition by Exertis, a large publicly traded Irish company.• Resolved over 500 vulnerabilities across diverse software and hardware platforms in response to routine security scans, upgrading equipment as needed while maintaining low capital expenditures.• Created detailed executive reports, including incident reports, audit summaries, staff performance analysis, and fiscal planning presentations for Executive Team and Exertis Group Leadership.• Designed and rolled out a Patch Management policy and software for all devices, setting a benchmark as the gold-standard of Patch Management rollout and administration across the larger Exertis Group.• Deployed MDM solutions for mobile device encryption, protection, and data loss prevention.
  • Exertis (Formerly Stampede)
    Information Technology Manager
    Exertis (Formerly Stampede) Mar 2018 - May 2018
    Philadelphia, Pa, Us
  • Lmt Technology Solutions
    Account Engineer
    Lmt Technology Solutions Mar 2016 - Mar 2018
    Rochester, Ny, Us
    • Grew a small client base in the Buffalo area to 5 clients within 18 months, taking on both account engineer and account manager responsibilities.• Rolled out 400 workstations at various locations in Maine for a client within 45 days, generating over $100k profit.• Assisted in audits and remediation for SSAE 16 SOC 2 Type 2, PCI, and NIST compliance for multiple clients.• Initiated a steering committee to shape in-house software and enhance NOC and SOC procedures, leading to improved customer response times and satisfaction.• Conducted onsite visits, provided Helpdesk support, managed server deployments, performed preventative maintenance, and mitigated vulnerabilities for various clients.• Achieved certifications: 3CX Advanced VoIP Engineer, Microsoft 70-412.
  • Atlantic It Consulting
    Owner
    Atlantic It Consulting Jun 2014 - Sep 2015
    Gb
    Started a local IT Consulting firm specializing in small and medium business support.-Customer support, including helpdesk administration and phone-based support.-Administration of servers and cloud services, including several VMs and Office 365 deployments-General network and server support and administration-Marketing materials and client solicitation
  • Nickel City Pc
    Owner
    Nickel City Pc Jun 2014 - Sep 2015
    Small computer shop dedicated to providing local Buffalo clients with top-notch electronics repair services.-Storefront based support including initial troubleshooting of issues and subsequent intake of computers, tablets, and phones for repair.-Emphasis on customer service and communication, utilizing a custom helpdesk to track repairs and keep customers informed
  • Buffalo It Services
    Head Technician
    Buffalo It Services Jun 2012 - Jun 2014
    Managed client relationships and maintenance agreements for a small IT company.-Managed physical and virtual servers, workstations, VoIP systems, printers/scanners, and associated LAN and WLAN-Provided end-user support to several small offices-Specialized in network configurations and troubleshooting, eliminating connectivity issues across large networks
  • Yale Student Technology Collaborative
    Queue Coordinator
    Yale Student Technology Collaborative Jan 2010 - May 2012
    Manager for Branford College, Yale Student Technology Collaborative-Managed small team of 15 technicians as they processed incoming help requests from undergraduates.-Focused on rapid response times and ample communication with student customers-Performed hardware replacements and software troubleshooting for students.-Managed residential computer cluster and printers.
  • Ideal Innovations, Inc.
    It Analyst
    Ideal Innovations, Inc. Jun 2009 - Aug 2009
    Arlington, Va 22203, Va, Us
    Intern for a small internal IT department-Performed daily network sweeps using DHCP logs to identify rogue machines-Managed antivirus for employees using Eset NOD32 and central management software-Identified software to increase productivity and wrote supporting documentation

Patrick Kenney Skills

System Administration Network Administration Software Installation Computer Hardware Virtualization Windows Server It Consulting It Infrastructure Management Remote Troubleshooting Backup And Recovery Systems Ip Networking It Service Management Network Security Implementation Web Design

Patrick Kenney Education Details

  • Yale University
    Yale University
    Psychology
  • Canisius High School
    Canisius High School

Frequently Asked Questions about Patrick Kenney

What company does Patrick Kenney work for?

Patrick Kenney works for Verdi Commerce

What is Patrick Kenney's role at the current company?

Patrick Kenney's current role is Director of Information Technology at Verdi Commerce.

What is Patrick Kenney's email address?

Patrick Kenney's email address is pk****@****bal.com

What schools did Patrick Kenney attend?

Patrick Kenney attended Yale University, Canisius High School.

What skills is Patrick Kenney known for?

Patrick Kenney has skills like System Administration, Network Administration, Software Installation, Computer Hardware, Virtualization, Windows Server, It Consulting, It Infrastructure Management, Remote Troubleshooting, Backup And Recovery Systems, Ip Networking, It Service Management.

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