Patrick Clinton Email & Phone Number

As Tier II Support and a QA Software Analyst, I'm responsible for conducting Smoke and Regression Testing on new software builds in a test environment. I also have an Administrator role in the software application I support so that I can make configuration changes based on my team's needs on a moments notice. I've created test cases, a user guide, issue writeups, and progress tracking spreadsheets.

I contribute to the design & maintenance of a leading military readiness system.In collaboration with the development team, I'm responsible for creating detailed, comprehensive, and well-structured test plans and test cases across multiple environments. I'm also responsible for conducting thorough Exploratory testing, Regression testing, New Functionality testing, and Integration testing.Essential functions include: Facilitating both front and back-end verification and Validation testing of web-based, enterprise-level readiness applications. Creating and executing manual and automated tests of varying complexity based on software requirements and technical specifications Accurately recording and clearly documenting all actual results compared to expected results Coordinating with team members to ensure test environments meet key performance and usability requirements.Liaising with developers, project managers, and technical support specialists on product issues Continuously adapt to evolving process guidance to support both the project and the test constituency Contributing to the design and direction of QA methods and processes, including when and where to use automation vs. manual processes

Greater San Diego Area

I came into this organization as the QA component to start from the ground up, putting in place best test practices, creating test cases and test plans. I add my perspective for an improved user experience both visually and functionally in connection with our primary software product. Performing thorough requirement breakdowns and analysis for each release, working closely with the Project Manager, stakeholders, and development team.Executing extensive Functionality testing, Integration testing, Regression testing, System testing, Ad-hoc testing, and Smoke testing with an eye on security and supporting current security standards and practices.Writing up and triaging all product related issues found through my testing and the product support team's rare find.Scheduling and running training sessions throughout the year for various administrator levels associated with our primary software product. I also conduct impromptu training for company field members. Implementing user account auditing and management within our primary software product to ensure current users have proper permissions along with disabling the accounts for non-viable users.

San Diego, California

 Created in Jira a test matrix, test plans and test cases for running Smoke testing, Regression testing, Functionality testing, Security testing, and Integration testing for various database server configurations running in a Cloud platform. Worked closely within a small and newly formed core software development team to help define team documentation standards and provisioning configuration process standards.  Implemented new QA processes and QA standards the team can expect from testing. Also facilitated within the group the Agile methodology and helped the team lead run sprint meetings.  Worked with an additional development team to incorporate an in-house test harness software application to run automated performance testing on a Teradata database server.

Greater San Diego Area

 Functioned as a Deployment Lead while performing Defect Analysis and Test Template creation, User Story test case creation, and managing both local and offshore resources during production deployment windows. Participated in Smoke testing, Functional testing, and Regression testing of the Computer Aided software created in a .Net environment for new client implementations. Created and executed both simple and complex SQL queries to build test data along with verifying changes made in the database through the Computer Aided Coding software.

Aliso Viejo,Ca

 Wrote up test scenarios and test cases for a medical website under development. Conducted Smoke testing, Exploratory testing, Ad-Hoc testing and New Functionality testing. Learned how to efficiently use Bugzilla, Testopia, and Nimble.  Also wrote up issues and coordinated with the development team on fixes and almost daily build releases.

Greater San Diego Area

 Adapted to and applied the use of in-house and 3rd party software tools for running automated Regression Testing and Converter Code Testing to beat tax software deployment schedules for the tax year. Tackled a wider scope of testing for state business rules, expanded for Ad Hoc testing and coordinated with other groups to synchronize for the testing of federal forms used by most states. Coordinated with the Scrum Master in the implementation of more uniform scrum practices for the project team as they were new to Agile and my recent experience served as a great reference.

San Diego, Ca

 Served as the QA Lead for two government projects, which involved creating test strategies and test plans, organizing test resources, and defining the scope of testing in regard to technical documentation and requirements. Ran Smoke testing created in Visual Studio Coded UI with C#, along with Acceptance testing, New Functionality testing, Integration testing, Usability testing, and Regression testing utilizing Microsoft’s Visual Studio Test Manager in order to streamline testing of web page content, report generation, and back-end administration.  Created and executed simple SQL queries to verify report data generation and monitored the results after SQL script execution during deployments to the QA, UAT, and Production environments. Worked closely with the Scrum Master, Program Managers, and Developers to ensure reliable and thorough test coverage for web-site enhancements and new functionality implementations within a .NET and Agile development framework.owledge of SQL.

Austin, Texas Area

 Ran Functionality testing, Integration testing, and Regression testing utilizing Microsoft’s Visual Studio Test Manager in order to streamline testing of CSS and JavaScript web page content within a .NET development framework. Also ran basic queries for data validation in respect to product configurations and completed sale transactions in MySQL. Coordinated the User Acceptance Testing, wrote test documentation, and ran bug triages as the QA Team Lead for testers located both locally and in China to facilitate the completion of testing to meet or beat deadlines set by the business unit. Ran automated Smoke Testing utilizing Microsoft’s Visual Studio Test Manager to validate new software builds in a test environment to catch any major issues prior to Regression Testing by the QA team. Tracked new software builds and executed the build deployments to the testing environments.  Continuously implemented process improvements for the QA test team along with making recommendations for a better user experience in relation to the product across browser platforms.

San Diego, Ca

 Led multiple projects and team members both locally and in Russia in the testing of standalone software while documenting the progress using the Agile project management tool VersionOne. Logged issues in a clear and concise manner using the Jira bug tracking system so that the development teams and project managers understood risk areas better. Modified and ran automation test scripts with Silktest to facilitate test efforts, beat time to market deadlines, and ensured the meeting of customer requirements. Restructured test plans, created thorough test cases in TestTrack, and trained team members on test case formatting as well as attention to detail to solidify and better organize project test efforts.

San Diego, Ca

 Performed User Acceptability testing, Functionality testing, and Production testing on web-based software within a .NET development framework to ensure customer compliance and usability. Used BadBoy to create and run automation testing against build releases to the QA environment. Promoted and exemplified clear communication with the Software Development teams to identify and create thorough test cases along with documenting and tracking development issues.

Carlsbad, Ca

 Worked closely with Marketing, Software Development, and Hardware Development engineers while performing System Functionality testing, Regression testing, and Feature testing on system software within a Windows XP/.NET environment and in relation to the Waterfall development model. Created test cases, test plans, testing schedules, hardware configuration documentation, and third party product utilization documentation to ensure proper tracking and future product test efforts.

San Diego, Ca

 Collaborated with the Software Development engineers while performing video and audio Quality testing, Regression testing, Stress testing, and Functionality testing for .NET related driver software in relation to the Waterfall development model. Produced thorough and careful documentation of testing results and issue resolution through the use of an automated configuration and change management system. Created new testing procedures for products under development for future team members.

 Tested and edited up to four commercial and government software applications every day (double the average), both web-based and non web-based, within a Windows 2000 environment. Produced careful and thorough documentation of test results.  Examined file attributes, registry keys and content of software packages utilizing Novadigm Radia Manager and Publisher. Made final pass/fail decisions based on government security criteria and application functionality. Trained new employees. Served as conduit to keep 20 peers aware of almost daily changes. Earned fast promotion based on achievement. Attained clearance: Secret.

 Installed software drivers for HP printers within a Windows NT/2000/XP environment.  Tested for compatibility issues and ensuring thorough system functionality. Entered and tracked issues through a defect tracking system to insure engineering team awareness and prompt resolution.

 Tested the latest ADSL/SDSL Line Card designs for stability, flexibility and consistency against existing DSL modem technologies. Developed, maintained, and advocated product test cases and issue detection efforts.  Tested pre-production DSL modem configurations using various vendors' GUI software. Verified compatibility between modem and user interface while keeping reliable documentation of software issues and limitations. Trained new employees on test setups and system configurations. Provided training documentation including benchmarks for past testing.

 Tested hardware and system software for a Network Interface Switch using vendor software in a Unix environment. Created custom test scripts, test cases, and technical documentation to be used in-house and in the field. Used custom software tools to test circuit card assemblies in a Windows NT environment. Analyzed results, documented failures and performed troubleshooting as necessary. Wrote and produced a 300-page testing document for a Network Interface Switch that introduced a standardized procedure for Qualcomm field engineers worldwide. Trained field engineers on installation and testing of equipment and software. Provided guidance to technicians at staging sites.

A.A.S., Electronics

Activities and Societies: I worked full time during the day while I went to school at night.

Education record