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Peter Klein is listed as Business Process Analyst at Boon Edam at Boon Edam, based in Purmerend, North Holland, Netherlands. AeroLeads shows a work email signal at boonedam.com and a matched LinkedIn profile for Peter Klein.
Peter Klein previously worked as Business Process Analyst at Boon Edam and Amateur Photographer at N/A Photography. Peter Klein holds Bachelor Of Science - Information And Communication Technology, Ict, Bachelor (Bsc) from Hogeschool Novi.
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Enthusiastic business analyst, with multiple years of experience in agile and waterfall software development projects and passionate about Business Process Management. Completed my Bachelor of Science (ICT, with Data Science minor) end 2020. Extended knowledge and understanding of documenting processes, requirements, specifications and user documentation. Enjoys working with end users and developers to get the details clear and crisp.BPM Practitioner!Specialties:- Exposure and usage of Lean Six Sigma techniques to improve processes (Green Belt).- Change management- Digital transformations- In-depth knowledge of customer services and (mobile) field service automation.- BPM expert
Listed skills include Business Management, Business Process, Requirements Analysis, Business Analysis, and 31 others.
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Edam, Netherlands
As a member of the Quality & Sustainability department, I Set-up and maintain the Business Process Management and Business Performance Reporting environment to enable creating of a global one way of working. Applying BPM Best practices across operating, managing and supporting processes. The BPM environment links the processes, with quality and continuous.
Purmerend, Netherlands
Next to my professional career I also enjoy photography. Every last week of June I'm part of the photography team of our local cultural festival.See: http://www.flickr.com/photos/reuringfestival/
Amsterdam Area, Netherlands
Hired back from consumer into professional services to join a transformation program that spanned multiple years, to implement a next-gen services environment based on Salesforce service cloud,I was responsible for the transformation of a legacy mobile application into the cloud-based mobile application This was impacting 8,000 customer engineers and was.
Responsible for global, multi-disciplinary process management and process quality improvement within Consumer Service and Support Organization. Apply knowledge of process design support to provide structured process management and change control within this business spaceAnalyze complex user information flows and needs. Work with the region Service.
Business Analyst within HP Technical Services Group IT for the event delivery department.I Was the global SME in Service delivery for the on-site delivery application used by customer facing engineers (CEs). Being both the SME as well as the support lead, the work contained multiple responsibilities, like creating business requirements, testing, training.
Responsibilities- PC Application Support for Contract Administration- Country Program Manager for Corporate Field Automation tool (WOW). Which existed of a notebook with Call Handling and knowledge management tools.Tasks:- Working together with engineering / support desk / local service delivery organization- User acceptance tests- requirements meetings.
Besides standard 2nd & 3rd line support, I was assigned to several internal & external projects. Highlights:- For one of DIGITAL it's customers (Bank for dutch communities), I managed planning, installing and financial settlement, for over 200 sites for their electronic banking application, which existed of a complex configuration with an X25 connection, a.
Last year / Greater part of 1991, I filled successfully a job vacancy for a resource controller.From the end of 1991 I was a PC senior engineer. In this function complex calls (2nd & 3rd line support) were part of my job.From October 1, 1991 P.T.I.S. has been taken over by Digital Equipment CorporationFirst 4 ½ YearsResponsible for Hardware repairs at.
Accelerated study, planned to graduate on Bachelor-ICT in late summer/ autumn of 2020. Minor on Data Science. Research thesis on Business.
Project management training (PMI/PMP): - Managing Projects In Organisation - Quality For Project Managers - Risk Management - Scheduling.
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Peter Klein works for Boon Edam.
Peter Klein is listed as Business Process Analyst at Boon Edam at Boon Edam.
AeroLeads has found 1 work email signal at @boonedam.com for Peter Klein at Boon Edam.
Peter Klein is based in Purmerend, North Holland, Netherlands while working with Boon Edam.
Peter Klein has worked for Boon Edam, N/A Photography, Hewlett-Packard Enterprise, Hp, and Compaq Computer Corporation.
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Peter Klein holds Bachelor Of Science - Information And Communication Technology, Ict, Bachelor (Bsc) from Hogeschool Novi.
Peter Klein is listed with skills including Business Management, Business Process, Requirements Analysis, Business Analysis, Customer Service, Management, Software Documentation, and Itil.
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