Manage 10 staff members.Motivate and guide staff to exceed targets.Value all trade in vehicles for the dealershipMonitor daily activities for excellent results and Customer Service Index

Vehicle Guides: Ensuring that Valuation Guides are a world class solution that fully meets and exceeds client requirements Monitor data collection (various sources)to ensure sufficient data collected to make Guide representative Inform Data Department of data quantity or quality Processing and delivery to Publishing Specialists for typesetting (Printing) Guide fully produced and ready for market on time Accurate and correct Vehicle coding as required by market Ensuring that the essence of the Valuations Guides are understood by both internal and external users to facilitate the increased usage of the products Complete set of business and technical Guide Specifications exist and are up to date Complete set of training and user manuals exist and are up to date Implement actions to improve Guides (process or content)Budgets: Full understanding of existing product budget, expected revenues and costs Monthly reporting against budget Proactive approach and close co-operation with Sales to ensure AIS meets product budgetMarket Intelligence: To fully understand market trends and conditions to facilitate the guide figure process To do regular weekly/monthly visits to both dealers and manufacturers Keeping up with the adjustments on the Guides as per the market feed back (Dealer Returns) and industry knowledge for correct adjustments. Products: Daily, Monthly and Weekly Flat Files created and delivered correctly  Monthly Residual Value Program created and delivered timeously Basket Comparisons completed timeouslyPresentations: Upon dealer and manufacturers visits, where possible, a presentation on data analysis to educate the respective key players on findings

Date Started 2006/09 Date Ended 2008/02 Duties Customer ApplicationsLiaise with all financial institutions for approvalsSight all retail dealsSell VAP's on all deals i.e. Credit Life, Top Up, Warranties etc Request contracts from respective financial institutions timeouslyDraw up and complete all policies sold to clientComplete costing and profits on the customer deal files for policies soldEnsuring monthly targets are met i.e. APU R5000.00 and aboveCollecting all Fica documents for bank and dealership records.Sending all documents to respective banks for payoutsControlling new and used debtor listsFormulating payments for all policies written on a monthly basisSubmitting daily DOC to head office for monthly figuresEnsuring market share with the banks is met monthlyWesbank 30%, MFC 40%, Nedbank 10%, Absa 10%, Standard Bank 10%Filing all documents in line with FAIS and FICARunning retail department of used vehiclesSetting monthly targetsSetting sales executive targetsAssisting sales executives to reach targetMotivating and training sales executivesCustomer queries and complaintsMonthly budget meetingsGenerating Advertising campaignsFollow up calls for all retail dealsVehicle appraisals for customer trade-in's

Duties Customer ApplicationsLiaise with all financial institutions for approvalsSight all retail dealsSell VAP's on all deals i.e. Credit Life, Top Up, Warranties etc Request contracts from respective financial institutions timeouslyDraw up and complete all policies sold to clientComplete costing and profits on the customer deal files for policies soldEnsuring monthly targets are met i.e. APU R5000.00 and aboveCollecting all Fica documents for bank and dealership records.Sending all documents to respective banks for payoutsControlling new and used debtor listsFormulating payments for all policies written on a monthly basisSubmitting daily DOC to head office for monthly figuresEnsuring market share with the banks is met monthlyFiling all documents in line with FAIS and FICAMeeting banks monthly market shareReason for Leaving Transferred to Eagle Canyon Auto

2006/08 Duties Customer ApplicationsLiaise with all financial institutions for approvalsSight all retail dealsSell VAP's on all deals i.e. Credit Life, Top Up, Warranties etc Request contracts from respective financial institutions timeouslyDraw up and complete all policies sold to clientComplete costing and profits on the customer deal files for policies soldEnsuring monthly targets are met i.e. APU R5000.00 and aboveCollecting all Fica documents for bank and dealership records.Sending all documents to respective banks for payoutsControlling new and used debtor listsFormulating payments for all policies written on a monthly basisSubmitting daily DOC to head office for monthly figuresEnsuring market share with the banks is met monthlyWesbank 40%, MFC 30%, Nedbank 10%, Absa 10%, Standard Bank 10%Filing all documents in line with FAIS and FICAAchieved FAIS certification 1 & 260 accreditation points earned Wrote on a monthly basis, with about 60 units sold, new and used, about R280 000.00 back endReason for Leaving Opportunity offered at another group

Date Started 1997/12 Date Ended 2000/06 Duties Management:Management & supervision of 'back & front of house'Stock requirement analysisOrdering of stock - food and beverageStock takeOpen & close of businessFinancial:Daily cash-upCasual wages - calculation and paymentPromotional & advertising spend - suppliersGeneral HR/ IR:Staff recruitmentDisciplineTrainingWeekly staff rosters for approximately 30 employees Reason for Leaving Unsuitable working hours 9. Company Name Sports Café

Duties Marketing & Sales:Achievement of sales targets and budgets (*see achievements and awards)Supplier promotionsCustomer LiaisonDisplay buildingGeneral:Stock requirements analysisOrdering of department stockRepairs and aftercare serviceDaily cash-upTraining & scheduling of departmental casual staff Reason for Leaving Improved remuneration offer