Circet USA is a leading network services provider and trusted partner to Service Providers, Operators, OEMs, and Infrastructure Owners across North America. We combine complete end-to-end capabilities with a customerfirst approach to provide custom services, including design, engineering, installation, and maintenance for all technologies. Through our new partnership with Circet, Europe’s largest network services provider, KGP Services is positioned for greater scale and expansion to help customers meet the fast-growing demand for high-speed connectivity.

Accelerated Degree Program instructor, Information Systems and Technology

KGPCo is the country’s largest telecommunications product distribution and networks service provider. A Tier 1 woman--owned diversity business, KGPCo is the only company in the industry that offers a complete range of solutions for network management, engineering, implementation services, cloud solutions, and a national advanced supply chain network. With our Solution Innovation Center and ecosystems of the top telecommunications and technology partners, KGPCo helps companies navigate today’s challenges and implement tomorrow’s innovations.

Support of Eastern PA, Southern NJ, and DE (Philadelphia Market)Area manager of wireless network implementation team responsible for coordinated launch of new telecommunications services (Core network and tower), modification of existing services, and E911 compliance affecting 2000 cell towers and 8 mobile switching stations serving population-dense metro, moderate suburban, and low-population areas throughout eastern Pennsylvania, south New Jersey, and Delaware - Personnel management of 19 member team consisting of AT&T employees and 3rd party contractors; support of timely budgeting and receipt of invoices for all capitalized contracted services and full HR compliance of associate development guidelines - Responsible for managing 2nd generation GSM and 3rd generation UMTS mobile systems network expansions utilizing >$60m annualized budget; capacity modifications with > $10M annualized budget - Involved in the planning and network certification for 4th generation LTE (Long Term Evolution) in AT&T Northeast region - Achieved emergency services compliance for FCC mandated E911 expansion and bi-annual accuracy drive certifications for existing E911 systems throughout network - Supported in-charge role as Director of Implementation for Northeast Region from Sept 2009 to January 2010 providing management direction for network implementation in 6 Mid Atlantic markets including New York, Washington DC, Baltimore, Boston and Philadelphia; position was separated due to retirement

Provided support to 16 operational and implementation managers within Business Services Electronic Data Interchange offers for electronic invoicing, electronic funds transfer, calling card service ordering, and commerce services

Direct customer interface providing preliminary Electronic Data Interchange definition, setup of customer invoicing, trial and testing, and production migration including ANSI X12 standards supportMapping analyst for development of order process, Service invoicing for Calling Card, Data, Voice, Messaging, and Wireless services

Project Lead for mainframe development systems group of 18 personnel in support of standard reports system for business applications in Virtual Telecommunications Network Group (VTNS), for production support team of 3 personnel for VTNS standard reporting system and for release testing group during development of VTNS standard reporting system

Applied analysis and development skills to support the development and maintenance of customized billing report systems for numerous high-end business customers

Systems and resource coordination for back office systems including billing, transport, and interconnect.Contracted resource as data coordinator in support of systems audit of national wireless carrier, providing analysis of network backhaul requirements versus existing inventories, review of network facility agreements with local exchange carriers, and identification of liability impacts due to early termination of transport; these services were provided for fiscal operations repair via system-right sizing - Identified savings of $1.2M monthly recurring costs through facility decommissioning and billing re-term with local exchange carriers, tracking implementation of saving initiatives to confirm actualized savings from vendors - Implemented monthly processes to collect network data and align with network capacity needs and LEC billing files to assure of network design and billing compliance; installed corrective measures - Deliverables resulted in network market achieving EOY cost of service target in 2006 and over-achieving on EOY COS target in 2007 - Developed process for data collection and alignment to provide existing AT&T finance resources with simplified process for tracking transport costs

Responsible for management of Administrative Systems/Information Technology project coordination including $2.5M budget, monthly release timelines, company-wide communications, and executive reporting. Coordinated interface operations and system updates for provisioning system linking customer care/billing with wireless network elements.- Managed 6-person project management team supporting 56 Administrative Systems initiatives- Coordinated company-wide migration effort to map AT&T rate plans and services to similar SunCom offers to support swap of 5 markets/370K subscribers with AT&T/Cingular- Developed and administered cross-business unit communications plan for market swap to provide initiative progress and tracking of issues and corrections- Responsible for project management of interface management activities supporting new wireless network elements and marketing offers- Completed assignment as Sarbanes-Oxley compliance manager for 2005 audit year confirming SunCom Wireless coordination of IT operating procedures

New products director for wireless data product financial analysis, business introduction, and lifecycle management with Marketing business unit- Responsible for business modeling and budgetary analysis for wireless data offerings including Multimedia Messaging Services, Mobile Internet, and Blackberry deployments which occurred within 6 months of initiation- Maintained lifecycle management for data products resulting in $.78 average revenue per user increase- Managed communications and training for new data services within Sales and Customer Care organizations; media presentation of data services to public

Management of technically challenging projects within Administrative System group. Operational support of provisioning system responsible for coordination of subscriber profile information between customer care/billing system and wireless network elements.