Patrick Cooke, Ph.D. Email & Phone Number

Fort Worth, TX, US

• Set Up and designed CLIA lab space for NGS/Oncological labs needing laboratory certification.
• Worked with upper management on identifying key talent.
• Worked within the confines of Service & Support teams, setting up and establishing budgets, training programs, and long-term goals for both organizations.

San Diego, CA, US

Ann Arbor, Michigan, US

• Responsible for the hiring, implementation, build-out of Field Service, and Field Support, Manufacturing, Logistics, and Channel Partners in EMEA and APAC.
• Helped establish and created Celsee Europe, including hiring and setting up Field Service and Field Support.
• Acquired by Bio-Rad in April 2020.

Ann Arbor, Michigan, US

South San Francisco, California, US

• Served as driving force in increasing revenue from 99% to 112% of plan eight quarters, with approximately 15% of the overall company revenue plan.
• Oversaw the development and manufacturing of market technologies and life science tools focused on the exploration and analysis of single cells, proteomics, and the industrial application of genomics.

Waltham, MA, US

• Strategically developed the Oncology Product Integration and Support (OPIS) Team to drive Next Generation Sequencing (NGS) strategy throughout the organization, which included Celera, Athena Diagnostics, Chantilly.
• Collaborated with cross-functional teams, such as Business Development, Procurement, Legal, Strategic Supply Management, Computational Biology, Clinical Trials, Companion Diagnostics, Marketing, and Clinical.
• Ensured proper coordination of new NGS Oncology products such as CAC, FAS, and TAS.
• Managed internal and external training content and facilitated support personnel training.
• Designed and executed program management for strategic sites and early-access customers.
• Directed and coordinated core team activities related to rollout and clinical requirements (controls, software).

Waltham, MA, US

• Rendered oversight to the global commercial support organization, including recruitment and clinical training for support staff per the NGS-regulated clinical market.
• Partnered with early adopters on workflows and analytical testing of samples in support of Laboratory Designed Tests (LDTs).
• Contributed to establishing a well-defined and world-class clinical support organization in collaboration with clinical applications consultants toward the success of CLIA laboratory, GLP labs, and CROs.
• Demonstrated efficiency in creating and implementing clinical applications consultant training program detailing regulatory compliance, molecular diagnostics, next-generation sequencing (NGS), qPCR, RT-PCR, and.

Menlo Park, CA, US

• Initial design and development of PB's Support Operations. This effort included the following:
• Driving strategic efforts in devising systems for gene sequencing and some novel real-time biological observation.
• Instituting vision and formulated enterprise-wide strategies for deploying evolving commercial applications support methodologies, processes, and standards globally.
• Managing the recruitment and development of a team of professionals toward the execution of the corporate goals and vision.
• Creating and maintaining the overall applications support budget.

Santa Clara, California, US

• Efficiently designed plans for the operational infrastructure of systems, processes as well as personnel to support the rapid growth objectives of the company.
• Supervised account managers and site operating personnel in collaboration with operations management staff while improving operational efficiency and delivering the highest levels of customer service.
• Made major contributions to enhancing business performance and keeping the company's reputation as a world-class, solutions-oriented service provider in coordination with the company's senior management team.
• Interacted with customers and business partners to improve services, minimize costs, and foster stronger relationships leading to increased business turnover.
• Earned various accolades for customer support, core team membership, extended projects, and management success.Principal Investigator–SNP Health Association Resource (SHARE Consortium), Santa Clara, CA (2008–2009)
• Conducted studies and investigations for National Heart, Lung, and Blood Institute SNP per the protocol and regulations. General Manager IMG, Latin America, Santa Clara, CA (2008–2009)

Santa Clara, California, US

• Demonstrated strong knowledge of Affymetrix products that earned selection to manage Eastern North America's Field Application Support Team, including the central region, for all product lines offered by Affymetrix.
• Spearheaded 17 FAS, controlled the annual budgeting of $2.5M, and developed vertical and horizontal interaction across departments to ensure the FAS received all the tools needed to succeed. High Throughput Automation.
• Oversaw a seven-person team in charge of GCAS High Throughput Automation into commercial launch from beta testing.
• Partnered with the Sales Team in pre-and post-sales support while preparing training materials for the Support Team and client base.
• Contributed to the development of the process, as well as project management, of multiple Projects (Copy Number Support Team, HWS Team, Drug Metabolism & Transporters team, and NuGEN on GCAS for Novartis team).

Santa Clara, California, US

Phd, Microbiology

Master Of Science, Biological Sciences

Bachelor Of Science - Bs, Biology/Biological Sciences, General