• Carry out administrative work within the Embassy ensuring it achieves its objectives following Barbados’ foreign policy goals.• Consular Services — Acting as the first point of contact in handling and monitoring public enquiries including face-to-face, telephone and written enquiries explaining procedural and documentary requirements. Processing, reviewing and preparing documents for citizenship and immigration services, visa and passport applications, and notarial and authentication services. • Managing the Embassy’s social media channels — Creating engaging content per Barbados’ foreign policy goals. Translating and sharing information from main internal stakeholders from the Government of Barbados: Ministry of Foreign Affairs and Foreign Trade, Invest Barbados, the Barbados Tourism Marketing Inc, etc. Providing replies to social inquiries. Moderating obscene or politically motivated content or comments.• Translator/Interpreter — translating official documents and written materials required in-house and acting as interpreter, including during high-level visits and exchanges providing simultaneous interpretation from English to Spanish and vice versa. • Managing the Ambassador’s invitations and logistics for meetings and events.• Drafting, preparing, and reviewing official communications in support of the Ambassador• Liaising with the Government, Private Sector, and other entities and individuals to advance the work of the Embassy. • Assisting other staff members as necessary and performing other duties outlined by the Head of Mission.• Other administrative duties as required, including coordinating and providing logistic support for the Embassy’s public diplomatic events.

• Planning, implementation, monitoring and optimization of digital and email marketing campaigns (paid and organic). • Implementing Inbound Marketing and SEO regional strategies. • Coordinate, carry out and analyse results of market research activities (segment research, competitor analysis, drop-out surveys, satisfaction surveys, focus groups). • Community management: programming content, responding to queries, questions, and comments in social media. • Coordinate and provide logistical and administrative support for visits, events and activities. • Managing digital databases and statistics for campaigns and activities. • Budget monitoring and expense reporting. • Coordinate tenders and contracting of suppliers (agencies, printers, POP material). • Preparation of print and digital collateral and/or promotional materials. • Guarantee teaching centre webpages are up to date, reflect product information and comply with quality and brand standards. • Provide training in corporate image, brand standards and product introduction. • Administrate official communications and electronic newsletters.

• Content coordination and implementation of campaigns on the British Council Venezuela website, in accordance with the brand guidelines and coordinated objectives of the regional marketing team of the Americas for the areas of Arts, Education, English and Exams. • Managing and developing internal and external local communication strategies and internal newsletters. • Coordinate tenders and contracting of suppliers (agencies, printers, POP material) and ensure that all payments to suppliers are made in accordance with policies and procedures. • Budget monitoring and expense reporting. • Preparation of collateral and/or promotional materials following quality standards. • Community management of British Council Venezuela social media, programming content, answering questions and comments.

• Community management of social networks programming content, responding to queries, questions and comments.• Managing official communications and electronic newsletters with teaching centre customers.• Support in the implementation of market research activities. • Elaborate collateral materials (brochures, bulletin boards) following quality and brand standards. • Provide information to customers and handling enquiries related to Projects, Products and General Services of the British Council through a variety of channels (Face to face, telephone, email and WhatsApp). • Selling and cross-selling British Council products and services. • Data management and registration in automated systems in accordance with corporate and local policies, procedures and standards.• Organize logistics and carry out activities (informative talks, educational fairs, workshops, meetings and social events for students) of the Teaching Centre.• Library user registration and member guidance according to the standards of use. • Receiving electronic payments, issuing invoices and closing reports of daily transactions in accordance with corporate and local policies, procedures and standards.• Provide administrative support to any department that needs assistance from the Customer Service team.

• Provide information to customers by phone, electronically and face to face about Projects, Products and General Services of the British Council. • Selling and cross-selling British Council products and services. • Customer registration in automated information systems. • Library user registration and member guidance according to the standards of use. • Receiving electronic payments, issuing invoices and closing reports of daily transactions in accordance with corporate and local policies, procedures and standards.• Logistical support in the registration processes and activities of the Teaching Center (informative talks, educational fairs, workshops, meetings and social events for students). • Provide administrative support to any department that needs assistance from the Customer Service team.• Elaboration of bulletin boards. • Assisting in the teaching-learning process and in the effective implementation of activities in the classroom. • Serve as a translator between parents and teachers.

• Contribute to the development of the cases' defence of cases through investigations in legal/juridical matters. • Review and monitoring of the cases’ status before the Courts, and other organs of the public administration and the Judicial Branch. • Website and social media management of the labour division of the firm: www.entornolaboral.com (https://bit.ly/4dWB6Lw)• Electronic and telephone communication with clients about the status of their cases. • Assistance in the draw-up and transcription of legal documents. • Receiving and making calls to customers and suppliers. • Handling and distribution of correspondence.• Reception of guests and visitors.

(Internship accredited as an optional subject "Laboratory of International Relations"). •Support in the research, analysis, and study process of the international conventions of the ILO.• Contribute to the development of the cases' defence of cases through investigations in legal/juridical matters. • Review and monitoring of the cases’ status before the Courts, and other organs of the public administration and the Judicial Branch. • Website and social media management of the labour division of the firm: www.entornolaboral.com (https://bit.ly/4dWB6Lw).• Electronic and telephone communication with clients about the status of their cases. • Assistance in the draw-up and transcription of legal documents. • Receiving and making calls to customers and suppliers. • Handling and distribution of correspondence.• Reception of guests and visitors.