Paul Crosby

Paul Crosby Email and Phone Number

Strategic, Maximizer, Innovator Leader in Product Management, Strategic Analysis, and Agile Frameworks delivering significant results. @ The Cigna Group
Paul Crosby's Location
Eden Prairie, Minnesota, United States, United States
Paul Crosby's Contact Details

Paul Crosby personal email

n/a
About Paul Crosby

Game Changer, Maximizer, Strategic, and Innovative leader who is passionate about product management and strategy, Agile frameworks, project management, and process improvement. Keynote speaker on AI in Analysis, Product Management, Business Transformation, Organizational Change Management, Agile Frameworks, Business Analysis, Strategic Analysis, and Conflict Management.Co-author of the book "Fail Fast - Fail Safe", "Uncommon Techniques", and "Little Slices of BIG Truths" with Bob Prentiss. Author of "Positive Conflict - Using Conflict for Innovation" and "7 Powerful Analysis Techniques - 2023".Supporter of the TUL foundation that is helping to create technology careers by training a diverse group of students on Project Management and Business Analysis.

Paul Crosby's Current Company Details
The Cigna Group

The Cigna Group

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Strategic, Maximizer, Innovator Leader in Product Management, Strategic Analysis, and Agile Frameworks delivering significant results.
Paul Crosby Work Experience Details
  • The Cigna Group
    Agile Coaching Senior Advisor
    The Cigna Group May 2024 - Present
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  • The Uncommon League
    Project / Product Manager - Digital Product Development
    The Uncommon League Jan 2023 - May 2024
    Eden Prairie, Minnesota, Us
    Developed 12 digital products and led those products into growth and maturity, market analysis, benchmarking, customer segmentation development and analysis, competition analysis, marketing plan development, branding, messaging and sales approaches, customer feedback, continuous product improvement, and profit & loss management. Products included in-person, hybrid, and virtual products for conferences, events, courses, workshops, and publications. Created partnerships with 20+ organizations for promotion and created an affiliate program. Led product design, research and development, and product introduction into the market segments.Awarded 5 industry awards for best product and provided leadership for full product lifecycle, including research & development, design, launch, and maintenance.Identified potential opportunities for improvement in existing products and developed strategies to capitalize on them. Developed and deployed 5 new products which increased sales 40%.Negotiated contracts with vendors related to product components or services the resulted in 50% reduction of overall production costs for printing, web hosting, and shipping.Worked with vendors to reduce costs by 33% for materials used in product production. Vastly improved the product performance by using materials that were less expensive and with higher quality. Improved the entire product line by making it eco-friendly to reduce carbon footprint and product all materials that were 100% recyclable without loosing product quality standards. Implemented cost reduction strategies throughout product development lifecycle to maximize profitability.Conducted independent analysis and assessment to resolve strategic issues resulting in 80% decrease in fulfillment time and same-day order pickup.
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  • The Uncommon League
    Project / Product Manager - Crm & Event Management
    The Uncommon League Jan 2022 - Dec 2022
    Eden Prairie, Minnesota, Us
    Event Management System implementation with 20+ team members - order fulfillment / shipping integration with ERP, order management, ShipDirect, Microsoft Azure, Oracle CRM, SalesForce CRM, data analysis, data cleansing, data migration, server provisioning, user training, system configuration training, integration with ERP solution. Implemented product development and growth framework, implemented CRM, event management, and LMS, led the marketing plan and strategy team, integrated the CRM and LMS into the ERP solution, data migration solution design and implementation, developed dashboard and reporting systems, piloted an application of a private AI solution for data analysis and trending
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  • The Uncommon League
    Agile Transformation Manager / Project Manager
    The Uncommon League Feb 2019 - Apr 2022
    Eden Prairie, Minnesota, Us
    Provided leadership in developing best practices for development teams to improve velocity by 15%. Analyzed customer feedback data to identify potential areas for improvement in service delivery resulting in several improvement initiatives that reduced overall operational and development expenses significantly.Achieved excellent results in product performance and reduction in operational costs. Created a common understanding globally on Scrum process and Agile eliminating confusion on expectations. Advised senior management on Agile related topics including process optimization strategies.Led and facilitated workshops with key personnel to identify areas of improvement within the organization. Collaborated with stakeholders to ensure buy-in of proposed changes throughout the organization. Resolved impediments preventing agile team from employing agile and lean processes. Implemented strategies for continuous improvement by leveraging feedback from internal customers.Coached and mentored a team of senior Scrum Masters and Product Owners on Scrum best practices. Coached 75+ Scrum Masters to get their advanced Scrum Master certifications to bring more discipline to the role and consistency in delivery between Scrum Masters.Developed and implemented a Scrum methodology to improve team collaboration and productivity. Based on feedback and analysis reduced the overall development process steps for teams significantly. Ensured compliance with organizational standards by implementing quality control procedures. Established protocols for adherence to global regulatory standards.Assisted product owners in prioritizing product backlog items based on business value. Provided leadership on user stories creation with acceptance criteria for the product backlog.
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  • The Uncommon League
    Project Manager / Product Owner - Erp & Integration
    The Uncommon League Jan 2020 - Dec 2020
    Eden Prairie, Minnesota, Us
    Finance and Operations ERP implementation with 20+ team members to deliver Finance and Operations Management Software capabilitiesPCI compliance and auditing automation integrating with customer facing websitesSystems integrations Acuity scheduling, customer portals, invoicing, sales, accounts receivable, accounts payable, general ledger, inventory management, order fulfillment and customer relationship management. (WordPress, SquareSpace, Oracle Finance, Visa Pay, PayPal, ApplePay, ShipDirect, Microsoft DevOps, Azure, AWS)
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  • The Uncommon League
    Project / Product Manager - Lms Implementation
    The Uncommon League Aug 2017 - Feb 2019
    Eden Prairie, Minnesota, Us
    LMS Learning Management System Implementation, compliance with certification agencies, student performance tracking, online courses. Implemented reporting, auditing, support scripts, operational process improvements, operational training, student feedback analysis and modeling for improvements, reduced cycle times by removing manual processing, improved overall customer satisfaction for system performance and capabilities, collaborated with teams to prioritize and address problems and feature enhancement requests, and implemented vendor software and database upgrades.Customer Relationship Management Consolidation for Merge and Acquisitions taking 5 SalesForce systems into a single system, implemented CRM data store and reporting, common terminology, created development and configuration standards, release management, organizational change management, support scripts, business process development, created demand management system for CRM changes.Devised plans and schedules for concurrent projects to meet established deadlines. Identified potential risks and developed strategies for mitigating risks. Eliminated several expensive risks creating a savings of over $100k in operational and material costs.Delivered the portfolio of projects in monthly releases that were within 3% of schedule and 5% of budget.Resolved conflicts among team members by facilitating productive conversations. Traveled to customer sites to keep projects on schedule while maintaining high quality. Communicated effectively with all levels of stakeholders including executives. Collaborated with cross-functional teams across multiple departments to achieve goals.Developed project plans, tracked progress, and reported results to stakeholders. Identified gaps across projects and strategies and recommended resolution methods.
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  • The Uncommon League
    Project Manager / Editor In Chief - Editorial Systems
    The Uncommon League Jan 2017 - Oct 2017
    Eden Prairie, Minnesota, Us
    Developed, implemented and enforced editorial policies and procedures for all content productions, Researched topics as needed to ensure accuracy of information presented in published materials. Increased the amount of content being published 30%. Reduced the overall timeframe of pitch to publication by 35%. Developed processes to encourage authors to pitch more and write more which increased the funnel of content by 40%. Evaluated current trends in media industry to ensure content was up-to-date and engaging. Managed article submissions and relationships with authors. Collaborated with designers, photographers, writers and other professionals to produce high-quality content. Large increases in site traffic and improved SEO. Monitored website analytics in order to identify areas where web traffic could be increased and implement changes to drive increased traffic.
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  • The Uncommon League
    Director Program Management Office
    The Uncommon League Oct 2015 - Jan 2017
    Eden Prairie, Minnesota, Us
    Implemented Project Management and Business Analysis Standards CMMI Level 3Managed Project Managers and a multi-million dollar portfolio of software development and hardware provisioning projectsDevelopment of Project Management assessment tools for training goal developmentDevelopment of best practices for Business Analysis and Project Management practitionersBuilt training program goals for Business Analysis and Project Management rolesProvided coaching and mentoring for consultants that would be performing the role of Business Analyst and Project Manager with external clientsLead customized training development for Business Analysis and Project Management ensuring the curriculum development and course materials fully supported the overall training objectives and goals. Lead course improvements based on analysis of feedback. Developed an online feedback system to improve and streamline the process of accepting and integrating student feedback.
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  • The Uncommon League
    Project Manager - Curriculum Development
    The Uncommon League May 2016 - Jul 2016
    Eden Prairie, Minnesota, Us
    Development of Project Management assessment tools for training goal developmentBuilt training program goals for Business Analysis and Project Management rolesLead customized training development for Business Analysis and Project Management ensuring the curriculum development and course materials fully supported the overall training objectives and goals. Concept to finishLead course improvements based on analysis of feedback. Developed an online feedback system to improve and streamline the process of accepting and integrating student feedback.
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  • The Uncommon League
    Project Manager - Lims & Water Quality Systems
    The Uncommon League Jan 2014 - Oct 2015
    Eden Prairie, Minnesota, Us
    Project Team leadership for development of water quality tracking system, water quality EPA submissions, state aid reportingProject management activities include project charter development, scope baselining, scope change management, people and resource management, risk management, integration management with other systems, facilitation of quality control and testing, conducted stakeholder reviews, provided stats reporting, lead requirements elicitation and analysis, and provided direction to development teams. Streamlined the Agile development process based on team feedback and provided support to strengthen the role of Scrum MasterDeveloped project plans and schedules to align with Agile teams sprints and release schedulesLead architecture teams to design the overall business solution architecturePrioritized and managed project change requests for water quality tracking systemDevelopment of reporting dashboard, data collection and transfer process improvements, replaced laboratory information management system (LIMS), laboratory data analysis, cleansing, and migration. DB2, Unix, and other technologies were used in the projects. (Caliber, DB2, and other systems)
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  • Trissential
    Essentialist
    Trissential Dec 2013 - Jan 2016
    Minneapolis, Minnesota, Us
    Project and Program Management Essentialist working with Healthcare and Government clients to deliver exceptional project results and business improvements in the business intelligence and reporting areas. Working cross functionally through the discovery process with senior business leaders to develop vision and solutions. Trissential is a management consulting firm focused on business improvement. Trissential offers industry leading expertise, intellectual property and specialized practices for Portfolio/Program/Project Management, Business Architecture/Analysis, Enterprise Transformation, Organizational Change Leadership, Supply Chain/Operations and JD Edwards System Integration. Trissential has been named on the Inc. 5000 List every year since 2009 by Inc. Magazine. For more information visit www.trissential.com or follow us on Twitter @Trissential or on LinkedIn at Linkedin.com/company/Trissential Trissential – The Shape of Business Improvement
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  • Iiba Minneapolis St Paul Chapter
    Registration And E-Commerce Director
    Iiba Minneapolis St Paul Chapter Dec 2014 - Dec 2015
    St. Paul, Mn, Us
    Director of Registration and E-commerce solutions for an internationally recognized local chapter for Business Analysis. Development and support of event management (EMS), membership (MMS), contact management (CMS) and e-commerce / electronic payment solutions (EEPS). SecureNet, Square, Web Design, Blog, Email Communications, StarChapter, ConstantContact, WordPress
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  • Iiba Minneapolis St Paul Chapter
    Past - President
    Iiba Minneapolis St Paul Chapter Dec 2013 - Dec 2014
    St. Paul, Mn, Us
    Award winning local chapter for Business Analysis - Voted most Innovative Chapter, Best Chapter supporting the BA profession and Best Chapter in the World. Mentoring the leadership for one of the world's largest BA professional organizations with over 2,200 BA professionals. Lead the efforts for the Professional Development Day conference with over 600 attendees from all over Minnesota, and holding 28+ monthly events. Set the strategic direction for product development, marketing and technology. MMS (Member Management System), Event Management, Contact Management, mobile/web e-commerce solutions.
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  • Iiba Minneapolis St Paul Chapter
    President
    Iiba Minneapolis St Paul Chapter Dec 2012 - Dec 2013
    St. Paul, Mn, Us
    Lead one of the world's largest BA professional organizations with over 2,200 BA professionals. Lead the efforts for the Professional Development Day conference with over 600 attendees from all over Minnesota, Lead 12 chapter meetings, 4 breakfast meetings and study groups. Set the strategic direction for product development, marketing and technology. Speaker and mentor for analysts in many different industries.
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  • Iiba Minneapolis St Paul Chapter
    President-Elect
    Iiba Minneapolis St Paul Chapter Feb 2012 - Dec 2012
    St. Paul, Mn, Us
    Lead the 2012 Top Chapter of the Year in the areas of technology, web presence, social media, product sales and credit card payment processing.
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  • Iiba Minneapolis St Paul Chapter
    Vp Of Technology
    Iiba Minneapolis St Paul Chapter Dec 2009 - Feb 2012
    St. Paul, Mn, Us
    VP of Technology for web, database and sales processing.
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  • Medtronic
    Global Portfolio Management - Enterprise Change Request
    Medtronic Sep 2009 - Dec 2013
    Minneapolis, Mn, Us
    Global Demand Management, Project Management Office, Process Improvement, Portfolio Reporting and Analysis, Enterprise Change Management for critical business systems (SP, Siebel, Business Intelligence, Integration Middleware, PeopleSoft), Release Management, Microsoft Project Server 2010 Implementation, Configuration, Workflow and Process
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  • Iiba Minneapolis - St. Paul Chapter
    Director Of Technology
    Iiba Minneapolis - St. Paul Chapter Jan 2008 - Dec 2009
    Director of Technology for web content, event, contact and membership management systems.
  • Hollstadt & Associates
    Consultant / Program Manager / Program Director
    Hollstadt & Associates Feb 2007 - Aug 2009
    Eagan, Minnesota, Us
    Blue Cross Blue Shield MN - Project Manager - System Integration Projects - NT, Unix, Oracle, DB2, various web applicationsBlue Cross Blue Shield MN - Program Manager/Director - Reporting and System Inegration Projects - MEDecision, ETL, Reporting, product developmentMedtronic - Project Manager - Integration & Middleware projects, Demand Management, SOX, Process Development, Project Tracking, EDI, B2B, Application Integration, webMethods, SAP, PeopleSoft, Oracle, DB2, Informatica
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  • Express Scripts, Inc
    Program Manager - Business Services
    Express Scripts, Inc 2006 - 2006
    St. Louis, Mo, Us
    Develpment of policy, process and practice for project management and application development.
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  • Optum
    Program Manager
    Optum 2000 - 2006
    Us
    Lead team of project managers that managed a portfolio of 100+ projects. Maintained project delivery at 95% within budget and 93% within schedule. Built standard methodology and practices for projet managers.
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  • Optum
    Program Manager
    Optum 2000 - 2006
    Us
    Reporting manager responsible for daily operations and report delivery to key government contracts and project management for report, ad hoc query and systems enhancements.
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Paul Crosby Skills

Business Analysis Sdlc Program Management Pmp Business Process Improvement Process Improvement Cross Functional Team Leadership Change Management Project Management Business Intelligence Integration Requirements Gathering Pmo Management Requirements Analysis Business Process Visio Business Process Design Agile Methodologies Databases Project Delivery Business Requirements Leadership Software Development Life Cycle Release Management Portfolio Management Project Portfolio Management Scrum Software Development Itil Enterprise Software Six Sigma Product Development Waterfall Ms Project Certified Green Belt Consulting

Paul Crosby Education Details

  • University Of St. Thomas
    University Of St. Thomas
    Project Management
  • Minneapolis Business College
    Minneapolis Business College
    Accounting
  • St. Thomas
    St. Thomas
    Project Management
  • Medtronic
    Medtronic
    Ge - Medtronic Cap Model
  • Milestone Consulting Group
    Milestone Consulting Group
    Ms Project Server 2010
  • Benchmark Learning
    Benchmark Learning
    Itil V3 Foundation
  • International Institue Of Learning
    International Institue Of Learning
    Project Management

Frequently Asked Questions about Paul Crosby

What company does Paul Crosby work for?

Paul Crosby works for The Cigna Group

What is Paul Crosby's role at the current company?

Paul Crosby's current role is Strategic, Maximizer, Innovator Leader in Product Management, Strategic Analysis, and Agile Frameworks delivering significant results..

What is Paul Crosby's email address?

Paul Crosby's email address is pa****@****sby.com

What is Paul Crosby's direct phone number?

Paul Crosby's direct phone number is +176320*****

What schools did Paul Crosby attend?

Paul Crosby attended University Of St. Thomas, Minneapolis Business College, St. Thomas, Medtronic, Milestone Consulting Group, Benchmark Learning, International Institue Of Learning.

What are some of Paul Crosby's interests?

Paul Crosby has interest in Event Planning, Web Site Design, Portfolio Management, French Chef And Cuisine, Project Management, Program Management, Education, Event Management, Science And Technology.

What skills is Paul Crosby known for?

Paul Crosby has skills like Business Analysis, Sdlc, Program Management, Pmp, Business Process Improvement, Process Improvement, Cross Functional Team Leadership, Change Management, Project Management, Business Intelligence, Integration, Requirements Gathering.

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