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Patrick C. Email & Phone Number

Product Manager | Business & Technical Consultancy | Customer Advocate at ICON plc
Location: Galway, County Galway, Ireland 7 work roles 2 schools
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Current company
ICON plc
Role
Product Manager | Business & Technical Consultancy | Customer Advocate
Location
Galway, County Galway, Ireland
Company size
10597 employees

Who is Patrick C.? Overview

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Quick answer

Patrick C. is listed as Product Manager | Business & Technical Consultancy | Customer Advocate at ICON plc, a company with 10597 employees, based in Galway, County Galway, Ireland. AeroLeads shows a matched LinkedIn profile for Patrick C..

Patrick C. previously worked as Product Manager at Icon Plc and Consulting Solutions Senior Engineer at Avaya. Patrick C. holds Bachelor Of Engineering - Be, Electrical, Electronics And Communications Engineering from Technological University Dublin.

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Email format at ICON plc

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ICON plc

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Profile bio

About Patrick C.

I am a personable, hardworking, team-oriented professional with many years of extensive experience in the Unified Communications (UC) and Contact Centre (CC) industry. Strong organisational and communication skills with a proven ability to tackle difficult problems, simplifying and resolving complex issues whilst maintaining focus and steadiness. Ability to take on added responsibilities and work multiple tasks/projects.Key Roles:• UC Solutions Design and Deployment for On-premises and cloud customers.• CC Solutions Design and Deployment for On-premises and cloud customers.• UC and CC Engineering/Product Design & Project management experience.• Technical Training and development and documentation.• Technical Presentation and Technical Key Notes at Industry and Customer Events.• Communications and Personal Interworking Capabilities.

Current workplace

Patrick C.'s current company

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ICON plc
Icon Plc
Product Manager | Business & Technical Consultancy | Customer Advocate
leopardstown, dublin, ireland
Website
iconplc.com
Employees
10597
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7 roles

Patrick C. work experience

A career timeline built from the work history available for this profile.

Product Manager

Current
Icon Plc

Galway, County Galway, Ireland

Mar 2024 - Present

Consulting Solutions Senior Engineer

Avaya

Galway, County Galway, Ireland

  • Worked directly with global customers, product management, R&D engineers and end-users regarding capability architectures, requirements use cases, issues, and stories to derive, develop and decompose into next product.
  • As Product Owner, delivered multiple features across the existing contact center product portfolio release on release. Delivered new contact center solutions to the market place achieving revenues in excess 1M year on.
  • Global prime for product introduction including teaching, documentation, training and up-skilling of our partners and customers for new product releases.
  • Presenter and Speaker for Customer Visits, Product Exhibitions and Company Events in excess of 500 audiences.
Sep 2015 - Aug 2023

Solutions Software Engineer

Avaya

Galway, County Galway, Ireland

As a global R&D solutions engineer with responsibility for the development, integration and growth of Avaya’s unified communications and contact center products release on release.

Oct 2011 - Nov 2015

Senior Technical Sales Engineer

Nortel Networks

Galway, County Galway, Ireland

  • Led the Northern European Core Sales Engineering team, primarily responsible for providing advanced sales engineering support for the Sales teams in Ireland, UK and Nordics regions.
  • As part of EMEA customer account teams, provide deep technical expertise and support in new and existing customer opportunities for Avaya UC & CX solutions on site and remote.
  • Responsible for design, implementation and roll out of UC & CX solutions in our EMEA customer partnering center (CEC) in Galway, Ireland.
  • Worked cross functionally with regional and global Sales Leaders and Sales Engineers to complete RFP/RFI’s as part of the overall sales process.
  • Delivered in excess of 100 customer presentations on-site and remote, annually across all supported regions.
Apr 2001 - Oct 2011

Manufacturing Test Engineer

Nortel Networks

Galway, County Galway, Ireland

Responsible for the manufacture, test and support of Nortel Telecommunications I Meridian/CS1000/Option11)and Contact Center Applications (AACC)

Mar 1996 - Apr 2001

Software Test Engineer

Motorola Solutions

Dublin, County Dublin, Ireland

Jul 1994 - Mar 1996

Design Engineer

Tu Dublin Research And Innovation

Dublin, County Dublin, Ireland

Software and Hardware RF design engineer based in TU Dublin Campus research center, working on radio enabled mobility solutions for Central Remedial Clinic. In addition held part time Lecturing role delivering lab tutorials with lab equipment responsibilities and maintenance.

May 1992 - Jun 1994
Team & coworkers

Colleagues at ICON plc

Other employees you can reach at iconplc.com. View company contacts for 10597 employees →

AD Ana Domingues Ana Domingues Colleague at Icon Plc Leiria, Leiria, Portugal, Portugal View → RM Radka Muzikova Radka Muzikova Colleague at Icon Plc Třebíč, Vysočina, Czechia, Czech Republic View → AO Ana Ocaña Rubio Ana Ocaña Rubio Colleague at Icon Plc Madrid, Community Of Madrid, Spain, Spain View → JM Jacqueline M. Jacqueline M. Colleague at Icon Plc Raleigh-Durham-Chapel Hill Area, United States View → JK Junielle Kristiene Castillo, Rph Junielle Kristiene Castillo, Rph Colleague at Icon Plc Metro Manila, National Capital Region, Philippines, Philippines View → MS Marta Sala Marta Sala Colleague at Icon Plc Netherlands, Netherlands View → TH Tamaryn Harper Tamaryn Harper Colleague at Icon Plc Mannheim, Baden-Württemberg, Germany, Germany View → VD Valérie Duquet Valérie Duquet Colleague at Icon Plc Brasschaat, Flemish Region, Belgium, Belgium View → ML Mariana Laura Vaccarezza Mariana Laura Vaccarezza Colleague at Icon Plc Argentina, Argentina View → AA Arun Alwarappan Arun Alwarappan Colleague at Icon Plc Chennai, Tamil Nadu, India, India View →
2 education records

Patrick C. education

FAQ

Frequently asked questions about Patrick C.

Quick answers generated from the profile data available on this page.

What company does Patrick C. work for?

Patrick C. works for ICON plc.

What is Patrick C.'s role at ICON plc?

Patrick C. is listed as Product Manager | Business & Technical Consultancy | Customer Advocate at ICON plc.

Where is Patrick C. based?

Patrick C. is based in Galway, County Galway, Ireland while working with ICON plc.

What companies has Patrick C. worked for?

Patrick C. has worked for Icon Plc, Avaya, Nortel Networks, Motorola Solutions, and Tu Dublin Research And Innovation.

Who are Patrick C.'s colleagues at ICON plc?

Patrick C.'s colleagues at ICON plc include Ana Domingues, Radka Muzikova, Ana Ocaña Rubio, Jacqueline M., and Junielle Kristiene Castillo, Rph.

How can I contact Patrick C.?

You can use AeroLeads to view verified contact signals for Patrick C. at ICON plc, including work email, phone, and LinkedIn data when available.

What schools did Patrick C. attend?

Patrick C. holds Bachelor Of Engineering - Be, Electrical, Electronics And Communications Engineering from Technological University Dublin.

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