Peter Smith Email and Phone Number
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Peter Smith personal email
Digital innovator with broad experience in the government sector. Expertise in product management, user experience design, information architecture, performance measurement, user research and usability. Thinks about systems and feedback. Draws scribbly diagrams. Always tries to be helpful.
Canadian Digital Service (Cds) / Service Numérique Canadien (Snc)
View- Website:
- ssc-spc.gc.ca
- Employees:
- 5184
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Chief, Product DesignCanadian Digital Service (Cds) / Service Numérique Canadien (Snc)Ottawa, On, Ca
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A/Director, Digital Transformation OfficeCanadian Digital Service (Cds) / Service Numérique Canadien (Snc) Jan 2024 - PresentOttawaLeads the Digital Transformation Office at CDS. Empowers the team to continuously improve the design of Canada.ca, based on research and evidence. Manages stakeholders across the Government of Canada and implements strategies to advocate for user needs. Oversees development and scaling of tools and products that enable GC teams to prioritize top tasks and understand user pain points. -
Chief, Product Design - Canada.CaTreasury Board Of Canada Secretariat Apr 2013 - Jan 2024OttawaManaged user experience design for Canada.ca. Consulted stakeholders and users to identify needs and objectives. Focused on design patterns, information architecture, navigation and search. Oversaw usability testing and interaction design activities to ensure continuous improvement. Developed and implemented strategies to ensure optimization of top tasks on Canada.ca. -
Manager, Digital Strategy And Client ServicesIndustry Canada Apr 2011 - Mar 2013OttawaManaged team responsible for developing and implementing effective strategies to support the online delivery of Industry Canada information and services. Oversaw Departmental content strategy and information architecture initiatives. Led user research projects. Developed multi-channel strategies for client service via social media, mobile, web and call centre contact points. -
Manager, Digital MediaIndustry Canada May 2009 - Apr 2011OttawaLed team responsible for Departmental web presence. Ensured continuous improvement of corporate web site. Planned and implemented strategies for digital communications in support of Departmental mandate and objectives. Developed social media strategies to promote stakeholder engagement.
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Senior Advisor, E-CommunicationsIndustry Canada Jan 2009 - May 2009OttawaAdvisor for digital communications, with a focus on social media and web 2.0 issues. Developed strategy and tactics for internal clients. Created processes, tools and resources to facilitate web communications in the Department. Acted as key liaison with central agencies and participated in interdepartmental working groups. Worked to improve Departmental web presence through improving strategic use of analytics data and customer feedback.
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Senior Publishing AdvisorIndustry Canada 2003 - 2008OttawaIndustry Canada's lead advisor on publishing issues, including copyright and distribution/fulfillment. Departmental corporate identity expert and Federal Identity Program coordinator. Supervised one employee and oversaw Departmental compliance with policy and legal obligations for publishing. Acted as key liaison with central agencies. Developed tools and resources to facilitate publishing processes in the Department. Developed and managed web presences for publishing community and external clients.
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Production Coordinator, PublishingIndustry Canada 1998 - 2003OttawaManaged production of Industry Canada publications, marketing collateral and digital communications, including reports, newsletters, exhibits and websites. Led teams of suppliers and liaised with subject matter experts to ensure projects were completed on time and within budget.
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English EditorIndustry Canada 1996 - 1998OttawaEnsured the quality of texts for publications, marketing collateral and digital communications products. Provided a variety of editorial services including substantive editing, copyediting, proofreading and writing of original messages.
Peter Smith Skills
Peter Smith Education Details
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Honours
Frequently Asked Questions about Peter Smith
What company does Peter Smith work for?
Peter Smith works for Canadian Digital Service (Cds) / Service Numérique Canadien (Snc)
What is Peter Smith's role at the current company?
Peter Smith's current role is Chief, Product Design.
What is Peter Smith's email address?
Peter Smith's email address is pe****@****c.gc.ca
What schools did Peter Smith attend?
Peter Smith attended Mcgill University.
What are some of Peter Smith's interests?
Peter Smith has interest in Systems, Mobile, Design, Online Engagement, Measurement And Evaluation, Web 2, Branding.
What skills is Peter Smith known for?
Peter Smith has skills like User Experience, Information Architecture, Digital Strategy, Social Media, Web 2.0, Strategy, Web Content, Performance Measurement, Marketing Communications, Web Governance, Usability Testing, Content Strategy.
Who are Peter Smith's colleagues?
Peter Smith's colleagues are Shakir Cottle, Ranvir Rana, Robert-Nikola Filiou, Xavier Chaaban, Jordan Gobuyan, Michel Dion, Sandra Brand.
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