Peter Smith Email & Phone Number

Ottawa, ON, CA

Ottawa

Leads the Digital Transformation Office at CDS. Empowers the team to continuously improve the design of Canada.ca, based on research and evidence. Manages stakeholders across the Government of Canada and implements strategies to advocate for user needs. Oversees development and scaling of tools and products that enable GC teams to prioritize top tasks and.

Ottawa

Managed user experience design for Canada.ca. Consulted stakeholders and users to identify needs and objectives. Focused on design patterns, information architecture, navigation and search. Oversaw usability testing and interaction design activities to ensure continuous improvement. Developed and implemented strategies to ensure optimization of top tasks.

Ottawa

Managed team responsible for developing and implementing effective strategies to support the online delivery of Industry Canada information and services. Oversaw Departmental content strategy and information architecture initiatives. Led user research projects. Developed multi-channel strategies for client service via social media, mobile, web and call.

Ottawa

Led team responsible for Departmental web presence. Ensured continuous improvement of corporate web site. Planned and implemented strategies for digital communications in support of Departmental mandate and objectives. Developed social media strategies to promote stakeholder engagement.

Ottawa

Advisor for digital communications, with a focus on social media and web 2.0 issues. Developed strategy and tactics for internal clients. Created processes, tools and resources to facilitate web communications in the Department. Acted as key liaison with central agencies and participated in interdepartmental working groups. Worked to improve Departmental.

Ottawa

Industry Canada's lead advisor on publishing issues, including copyright and distribution/fulfillment. Departmental corporate identity expert and Federal Identity Program coordinator. Supervised one employee and oversaw Departmental compliance with policy and legal obligations for publishing. Acted as key liaison with central agencies. Developed tools and.

Ottawa

Managed production of Industry Canada publications, marketing collateral and digital communications, including reports, newsletters, exhibits and websites. Led teams of suppliers and liaised with subject matter experts to ensure projects were completed on time and within budget.

Ottawa

Ensured the quality of texts for publications, marketing collateral and digital communications products. Provided a variety of editorial services including substantive editing, copyediting, proofreading and writing of original messages.