Johnnie C. Warner Email & Phone Number

Forecasted budgets for the allocated stores on a quaterly and annual basis and submitted resource plans to ensure that budgets were met.Trained and coached employees on handheld products and wireless services by carriers.Conducted monthly & quarterly reviews of individual stores and present anomalies with recovery plans.Implemented sales promotion and events in the stores.Motivated people to achieve sales targets and related business objectives.Estimated sales potential and product mix for new store locations.Monitored Gross Margins, Stock turns , merchandised intensily and serviced intensily for all allocated stores.

HandHeld ConsultingMP3 Traning/ConvertingPalm HandHeld Basics WorkshopsPalm HandHeld Advanced WorkshopsPDA Troubleshooting and MaintenanceConsumer Electronic Consulting/TrainingBusiness VideoCast(video on the net) Producer/Trainer

overseen all aspects of store operations including customer service and administration. Ensured store was staffed appropriately according to business demands, labor models and store labor budget. Overseen customer service and processing areas and monitored all cost controls for the store. Motivated and trained staff in store operations to ensure superior customer service. Directly supervised 20-40 employees and indirectly 100+. Managed overall store while acting as manager on duty.