Vice President It & Chief Information Officer
Thousand Oaks, California, Us
Reporting to CEO, oversaw Information Technology, systems, and services, with responsibility for understanding business needs and customizing and delivering technology solutions for the unique requirements of JAFRA. Built IT strategy with budget of $20M, supported by team of 65 full time staff plus vendors in four countries.โข Led a complete transformation of the IT function, a ground-up rebuild of the core infrastructure, applications, cybersecurity, and governance, including reorganization. โข Rebuilt ITโs relationship with the rest of the senior leadership team and transitioned IT from order-taker mentality to business partnership. โข Unified IT management and processes across the US, Mexico, Germany, and Indonesia, and built a team of skilled technologists to align capabilities with business needs. โข Replaced homegrown web software with modern e-commerce, improved SEO and customer experience, and streamlined checkout. โข Improved scalability, security, and resiliency by migrating SAP on HANA, Infor ERP, and e-commerce systems from on-premise to the AWS and Kyndryl (IBM) clouds; reduced run costs by over $1.5M. โข Replaced MPLS network with SDWAN, saving over $500k annual run cost. โข Implemented cybersecurity program including technology, policy, training, penetration testing and MDR capabilities.โข Insourced infrastructure management from legacy vendor to in-house team saving over $1M annual run cost. โข Led implementation of governance across IT, including executive oversight of investments, ITIL, SDLC, KPI management, and security processes.โข Implemented Tableau and Microsoft analytics and BI capabilities. โข Led technology sunsetting for Brazilian, Italian, and Russian markets when carved-out of the company. โข Oversaw carve-out of all technology and related contracts from parent company in preparation for company sale. โข Replaced Lotus Notes and multiple home-grown systems with Microsoft O365 and SharePoint