Patty Brandt-Waldo

Patty Brandt-Waldo Email and Phone Number

Learning Experience Designer @ Amazon Health Services
Boise, ID, US
Patty Brandt-Waldo's Location
Boise Metropolitan Area, United States, United States
Patty Brandt-Waldo's Contact Details

Patty Brandt-Waldo personal email

About Patty Brandt-Waldo

LEARNING INVOLVES CHANGE!"My job is to help people learn by creating "psychological experiences" that foster desired change in behaviors that are consistent to the goals of the organization."My Belief:With 25 years of experience in curriculum development, teaching and training in the corporate industry, I believe success of any company stems from proper training from the second a new employee walks in the door. When the needs of a company and its employees have been identified, it’s crucial to provide effective training which involves understanding how people learn and providing valuable coursework. The return investment on providing effective training results in customer satisfaction, higher employee retention with increased job satisfaction and overall value and performance of the company. I know . . . it's a lot but it's true!About Me:I aspire to work among a team of dynamic individuals who appreciate creating effective learning environments with a combination of creativity and a process-oriented mindset. Like building a house, I love to tackle projects from the ground up, but I also like "remodeling" training programs. I can identify gaps rather quickly, and I like to hit the ground running with ideas to make training more effective and engaging. I thrive in collaborative environments, helping people manifest their thoughts and ideas into tangible materials where they can actually see physical evidence of their hard work. Specialties: Creating online environments conducive to adult learning; delivering blended “Front of the Room” or virtual training and facilitation; designing creative and interactive content that capitalizes on current/existing technology, focusing on meeting business goals and objectives through relevant and compelling training programs.Leadership and staff development • Adult learning education and training • Strategic project planning and tracking • Managing, planning and designing curricula • Researching and analyzing critical needs • Quantitative & qualitative measurement • Communicating for understanding (oral and written) • Graphic arts, layout design and editing • Project management • LMS and knowledge base administration • Scrum/Agile • Microsoft Office • Adobe Creative Suite • Articulate Storyline and Captivate • Camtasia • Vyond (GoAnimate)

Patty Brandt-Waldo's Current Company Details
Amazon Health Services

Amazon Health Services

View
Learning Experience Designer
Boise, ID, US
Website:
pillpack.com
Employees:
696
Patty Brandt-Waldo Work Experience Details
  • Amazon Health Services
    Learning Experience Designer
    Amazon Health Services
    Boise, Id, Us
  • Pillpack
    Instructional Designer
    Pillpack Aug 2020 - Present
    Oversee the design and development of PillPack and Amazon Pharmacy Customer Care new hire training programs consistent with Amazon Pharmacy’s strategic goals and culture. • Designed and developed the Amazon Pharmacy Customer Care new hire training program by identifying learning objectives and converting over 50+ lessons into eLearning modules and assessments creating an organized learning path for an engaging end user experience.• Provide training solutions for PillPack Customer Care in absence of a sandbox environment to address learning performance gaps by creating various hands-on practice eLearning activities in collaboration with learning managers, trainers and quality assessment experts.• Implement strategies for a successful training experience by measuring the effectiveness of the Customer Care online training programs and creating additional training as determined by department learning managers and stakeholders.
  • St. Luke'S Health System
    Senior Instructional Designer
    St. Luke'S Health System Aug 2017 - Aug 2020
    Boise, Idaho, Us
    Developed and redesigned engaging, online training programs for clinical and non-clinical staff. Supported newly implemented leadership programs by overseeing the design, delivery and utilization of content. Provided creative design support for cross-functional teams by developing newsletters, presentations, processes and resources for workshops.
  • Experis Technology Group
    Instructional Design Consultant
    Experis Technology Group Nov 2016 - Aug 2020
    Potomac, Md, Us
    Provided consultative learning solutions using various software to determine development of appropriate training solutions. Designed and developed high quality, interactive eLearning programs, materials and assessments for internal staff by working with designated subject matter experts to maximize knowledge transfer and share best practices.
  • Concur
    Client Support Training Development Specialist Ii
    Concur Apr 2011 - Oct 2016
    Bellevue, Wa, Us
    Supported new hire and ongoing Client Support Travel training programs by providing online and in-person facilitation, content development and project management for Concur's Global Support organization.
  • Egencia
    Manager, Training And Design
    Egencia Aug 2007 - Aug 2010
    New York, Ny, Us
    Managed Global Customer Service training resources for the development, implementation and coordination of specialized training for agents and for non-agent groups to promote company-wide goals and initiatives.
  • Expedia
    Sr. Instructional Designer
    Expedia Oct 2005 - Aug 2007
    Seattle, Wa, Us
    Managed, designed and implemented curricula for agent training and developed learning solutions for Global Customer Service.
  • Kelly Services At Microsoft
    Training Specialist
    Kelly Services At Microsoft Feb 2005 - Oct 2005
    Provided global training development for Customer Service Representatives.
  • Convergys
    Senior Trainer And Instructional Designer
    Convergys Jul 2002 - Feb 2005
    Served as a implementation specialist for sales and customer service training for Capital One, Toys R Us, MovieBeam and AOL.
  • West Corporation
    Curriculum Design Specialist
    West Corporation Jul 2000 - Apr 2002
    Omaha, Ne, Us
    Supplied curriculum design expertise to enhance company service, profit and business base growth. Served as lead coordinator with management from Tulsa, OK for ongoing projects and assignments.
  • Daniel J. Gross High School
    English Teacher
    Daniel J. Gross High School Jul 1998 - Jun 2000
    Designed, implemented and taught lesson plans for 155 freshmen and sophomore students

Patty Brandt-Waldo Skills

Training Management Leadership Instructor Led Training Project Management Instructional Design Program Management Team Building Team Leadership Captivate Learning Management Systems Process Improvement Needs Analysis Strategic Planning Sales Change Management Business Process Improvement Adult Education Editing Training Delivery Curriculum Design Curriculum Development Leadership Development Analysis Marketing E Learning Addie Content Management Call Center Content Development Project Planning Blended Learning Staff Development Employee Engagement Software Documentation Workshop Facilitation Sharepoint Research Performance Management Hands On Training Talent Management Public Speaking Social Media Technical Writing

Patty Brandt-Waldo Education Details

  • University Of Nebraska At Omaha
    University Of Nebraska At Omaha
    Language Arts

Frequently Asked Questions about Patty Brandt-Waldo

What company does Patty Brandt-Waldo work for?

Patty Brandt-Waldo works for Amazon Health Services

What is Patty Brandt-Waldo's role at the current company?

Patty Brandt-Waldo's current role is Learning Experience Designer.

What is Patty Brandt-Waldo's email address?

Patty Brandt-Waldo's email address is pb****@****stg.com

What schools did Patty Brandt-Waldo attend?

Patty Brandt-Waldo attended University Of Nebraska At Omaha.

What skills is Patty Brandt-Waldo known for?

Patty Brandt-Waldo has skills like Training, Management, Leadership, Instructor Led Training, Project Management, Instructional Design, Program Management, Team Building, Team Leadership, Captivate, Learning Management Systems, Process Improvement.

Who are Patty Brandt-Waldo's colleagues?

Patty Brandt-Waldo's colleagues are Gaby Mendez, Chelsea Perry, Louanne Fullerton, Maura Blutt, Aaron Kros, Lizzy Chatwin, Angelica Black.

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