Prashant Deshpande Email & Phone Number

Pune, Mh, In

Pune, Maharashtra, India

10/23 – Current, Vyom Labs Pvt. Ltd, Head, Strategic Accounts Managemento Managing all strategic accounts globally focusing on revenue growth and gross margins.o Responsible for customer success and customer retentionso Working closely with OEMS/partners in IT Service and Operations management and infrastructure automationo Develop innovative solution offerings using latest technologies such as GenAI, Hyper automation

Pune Area, India

• Heading Digital transformation/Business Service Management business units of Vyom Labs focused on delivering solutions and services in areas such as: IT Infrastructure Management, Cloud platforms, Automation products & tools implementation, IT Service and Operations Management tools implementations, AI/GenAI based innovative solutions• Responsible for the overall business unit strategy, vision, direction, and professional/managed services, solutions development as well as complete delivery execution.

Pune, India

As Emptoris country leader - • Successfully led entire Emptoris, India operations (product engineering, customer support) to IBM • Transformed back-office India operations to world-class professional services, support and product development organizations• Built new consulting services unit from scratch to support global and local customers with over 100% growth• Key contribution in opening and successfully managing new flagship, key accounts • Achieved high customer sat index > 90% for customer services organization using effective leveraging innovative Customer Lifecycle Management (CLM) framework• Achieved high profitability from consulting services delivery (utilization > 70%, margins > 60%)

• Undertook the challenge of building professional services delivery unit from scratch for leveraging onsite-offshore delivery model for implementing BMC products for global customers • Accomplished a record business growth (headcount from 0 to 100+ within 18 months)with utilization at 70% with high margins over 80%• Successfully managed over 50+ global projects in parallel using BMC products in key areas of IT service management, systems monitoring, data center automation, cloud lifecycle management

• Transitioned all major functions of corporate IT to India (infrastructure/apps/data)accomplishing cost savings over $8M/year• Played a key role as the country CIO by scaling and managing India IT shared services center (over 100% growth) within 2 years • Setup BMC’s BSM@BMC program by developing BMC product showcase in real-life IT production operations.

• Built offshore IT center for Veritas in a record breaking time (less than 12 months) with fully functional IT units in all areas of applications development/support and infrastructure support.• Accomplished over $10M/year savings by transitioning key IT functions to India.

• Built and managed Infrastructure services business unit with with over 300+ strong consultants providing solutions & services globally (US, EMEA, APAC)• Doubled sales revenues from $6M to $12M within one year by focusing on value based solutions• Setup remote management center infrastructure and security services

• Provided infrastructure management consulting services global customers such as: Citicorp, Sun Microsystems, AT&T, Credit Suisse, DLJ, MetLife, Royal Bank of Scotland (Scotland), Shinsei Bank (Japan), Tang Tock Seng Hospital (Singapore)

New York, New York

• Technology transformation: migration from main/mini frames (IBM, DEC) computing to distributed computing (UNIX, Windows), analog to digital market data, traditional computing to supercomputing (Cray), design of state of the art global trading floors • Supported derivative products, fixed income, FX applications and infrastructure for 400+ traders

M.S, Engineering

Activities and Societies: Columbia Alumini Chemical Engineering and Applied Mathematics

Bchem, Chemical Engineering

U.D.C.T - University Department of Chemical Technology