Patrick Frank Email & Phone Number

Denver, Co, Us

Denver, Colorado, Us

• Led the design and deployment of new IT infrastructure, increasing network uptime from 98% to 99.9%.• Collaborated with cross-functional teams to improve network stability, resulting in a 50% increase in functionality.• Managed multiple IT projects across two locations, ensuring timely completion and alignment with business goals.

Keenesburg, Co, Us

• Implemented fiber networking and enhanced security practices, achieving 99.9% network uptime.• Managed a dynamic budget, achieving 20% cost savings while expanding IT capabilities.• Deployed solar-powered solutions for remote networks, ensuring sustainable operations in off-grid areas.

Westminster, Colorado, Us

• Migrated 200+ locations to Office 365, increasing email uptime to 99% and improving security.• Directed the IT team, providing mentorship and strategic guidance.• Streamlined company server and network infrastructure improving efficiency by 30%.

Westminster, Colorado, Us

• Designed and implemented networks for corporate and satellite offices improving efficiency by over 50%.• Implemented and managed Microsoft Active Directory, improving network functionality by 25%.• Developed, implemented and enforced new IT security policies reducing security incidents by 25%.

Thornton, Colorado, Us

• Spearheaded the upgrade of over 1,000 city computers to Windows 7, reducing downtime and improving efficiency. New machines and upgrades led to 20% overall performance increase.• Delivered comprehensive end-user support for hardware, software, applications, LAN components, and peripherals.• Diagnosed, troubleshot, and resolved hardware and software malfunctions.• Managed and optimized daily performance of computer systems for city employees and automated processes.• Configured, tested, and deployed networks, desktops, laptops, and printers.• Addressed and resolved technical issues in person, via phone, and email, ensuring minimal downtime.

• Operated a small, successful IT service business, providing hardware and network repair including setup solutions for small businesses and residential consumers.• Developed and implemented systems security plans, policies, and preventive maintenance schedules.• Oversaw systems analysis, planning, and technology application activities.• Educated clients on security best practices and promoted awareness of sound security principles.

• Assisted customers with smartphone issues and order inquiries, ensuring timely resolutions.• Tracked and expedited hardware orders to guarantee timely delivery to customers.• Conducted on-site analysis and resolved technical issues, maintaining detailed logs of support activities.• Managed and tracked company hardware and software assets, creating a comprehensive IT equipment inventory.• Documented and monitored issues to ensure prompt resolutions.• Performed routine maintenance, upgrades, and support for smartphone devices and accessories.

Bachelor Of Science - Bs, Computer Science

Associate’S Degree, Cyber Security Specialist

Diploma

Education record