• Advocate for and educate customer security stakeholders on the principles and advantages of the NIST Zero Trust Maturity Model.• Perform comprehensive research and assessments of new technologies and solutions in identity management, email security, endpoint protection, network management, application and data compliance.• Provide technical support and advisory services to customers throughout the solution implementation process.• Create best practice guides and toolkits to support the adoption of CIS Benchmarks in customer environments.• Offer ongoing support and guidance to assist customers in adapting to evolving threats and compliance requirements.• Lead and manage incident response activities in the event of a security breach or incident.• Design and execute remediation plans to address vulnerabilities and prevent future incidents.• Conduct live demonstrations and proof-of-concept (POC) sessions to highlight the features and benefits of security products.• Collaborate with cross-functional teams, including IT, legal, and compliance, to ensure comprehensive security coverage.

• Professional conversant in cloud-based identity and access management solutions as well as hybrid architectures and integration of cloud-based apps (SaaS).• Demonstrated knowledge of identity, authentication, security, privacy, and compliance, including cloud, hybrid solutions and Zero Trust Architecture.• Work cohesively with customers, members of the Microsoft sales, services, and marketing organizations and Microsoft partners.

• Managing Thakral One Microsoft Team in Nepal and Bhutan for the client support and Project deployment.• Maintaining Project Timeline, life cycle and Service SLA’s.• Understanding solution requirement, sizing and licensing• Work with product and delivery teams to develop scalable solutions and products.• Communicate and consult with clients and internal stakeholders to develop appropriate solutions.• Understanding solution requirement, sizing and licensing• Lead brainstorming sessions to develop potential solutions for business needs or problems.• Identify opportunities for process improvements.• Team Building for the better prosperity support to client.• Regional communication for the development of Thakral One regional Microsoft business.• Support and Deployment at Thakral One multi-countries.• Working for evangelism for the Microsoft Solution.• Designing Solution architect for integration of different Microsoft technologies as well third-party applications.• Solution Demonstration and implementation of POC (Proof of Concept).• Microsoft 365 Cloud Framework adaptation to customers• Providing Technical Guidance on Microsoft Security Solutions

• Project leads on Planning and deployment of Microsoft Infrastructures applications (Active Directory, Exchange Server, Skype for Business, M365, System Center Configuration Manager).• Managing and mentoring technical team of 8 resources• Establishing baseline communication with customers and expectations.• technical support for escalated cases• Team building training on new evolving technologies• Planning Microsoft certification • Tracking Customer Help Desk Tickets• Build and migrate software and services across the organization

• Installing, configuring, deploying and migrating Active Directory from Windows server 2003 to Windows server 2012 R2 and later at different organizations.• Installation and configuration of windows DNS server and DHCP servers.• Support on configuring, managing and deploying different GPO for users and computers to different customers.• Troubleshooting on Active Directory, GPO, DNS, DHCP Servers and other related issues.• Configuring and installing DirSync/AD connect Tool.• Installing, configuring, deploying and migrating Exchange server from 2007/2010 to 2013/2016 at different organizations.• Support on configuring and troubleshooting DAG, Retention Policy, Journaling Rules, Mail-flow rules and outlook issues.• Hybrid configuration of Exchange server with O365 and Migration of Mailboxes.• Migration of Lotus Domino to Office 365 using Binary tree.• Installing, configuring, deploying Lync/Skype for Business 2013 at different Organization• Installing, configuring, deploying of System Center Configuration Manager at different Organizations.• User Adaptation Training, Train the Trainer and Project deployment training.

Trainer for MCITP: Enterprise Administrator on Server 2008, MCSE: Server Infrastructure on Server 2012, System Center Configuration Manager.

• Managing and mentoring technical team of 3 resources.• Establishing baseline communication with customers and expectations.• Guiding team for the development and deployment of applications.• Identify opportunities for process improvements.• Prepare and document testing requirements.• Identify areas where IT can support business needs and goals.• Work with business units to develop IT strategies and to improve current IT implementations.• Build and migrate software and services across the organization.• Work with product and delivery teams to develop scalable solutions and products.