Patrick Digiovanni Email & Phone Number

Rochester, Ny, Us

- Create and promote social media content including, but not limited to: Instagram/Facebook posts, TikTok effects, short-form videos, and livestreams.- Develop web and AR content using various web frameworks and libraries, including but not limited to: THREE, React, Vue, Svelte, Vite, and Next.- Create and promote social media content including, but not limited to: Instagram/Facebook posts, TikTok effects, short-form videos, and livestreams. - Develop web and AR content using various web frameworks and libraries, including but not limited to: THREE, React, Vue, Svelte, Vite, and Next.

Rochester

- Provide customer support and IT call center service to NP users- Record, assign, troubleshoot, and resolve calls and tickets using the ITSM system- Collaborate with other IT team members and participate in meetings and projects- Assist with creation and review of knowledge base articles and documentation- Support and maintain firm applications, hardware, software, and security policies- Provide onsite/local/walk-up technical support to end users and conference rooms- Contact and work with vendors to resolve issues with equipment and services- Maintain technical skills and industry knowledge through training programs

Rochester, New York Area

(Position eliminated due to Covid-19 layoffs)Worked as a dedicated support technician for a select group of MSP partners and their end users.Routinely resolved issues with VSS, NAS, and iSCSI-based backups, verification screenshots, and off-site synchronization.Created and modified local and offsite recovery VMs using Virsh/libvirt in disaster recovery scenarios.Facilitated offsite DR tests by migrating, initiating, and networking offsite VMsRecovered production data through local and offsite file restores.

Remote

Work with students live, online to teach given lessons in mathematics and coding.Communicate with School Managers and Academic Progress Managers for support to ensure that students get the best education possible.

Rochester, New York Area

Assist individuals in libraries and other community centers with computer-related tasks. Common scenarios include: creating resumes; submitting online job applcations; creating and using email and other online services; using digital media as a tool for research and education. Help to empower customers in areas of concentrated poverty by teaching them core digital literacy skills.

Puerto Rico

Assisted in the maintenance and care of a shelter housing 65-100 rescued street dogs.

Burlington, Vermont Area

Prepare and serve short order Mediterranean cuisine. Maintain a clean kitchen and dining area. Operate cash register and perform end-of-day closing procedures.

Greensboro, Vt

Plant, harvest and water vegetable crops, and prepare them for sale in local markets. Staff proprietary farm stand and booths at various farmers’ markets.

Burlington, Vermont Area

Interact directly with customers to create, track, and tender orders through computerized POS system, and perform end-of-day closing procedures. Plan and execute all production related tasks, including scanning, printing, folding, punching, collating, and stapling of documents. Prepare documents for printing in various formats. Calibrate and maintain machines for proper color and quality of output. Print and finish large-format signs, banners, etc.Gained hundreds of hours of valuable training in hardware, software and customer service.Helped store earn a "Purple Promise" award for providing an outstanding customer experience.

Burlington, Vermont Area

Develop and facilitate after school curriculum for children grades 4-6Transport children to/from YMCASupervise Assistant CounselorsParticipate in cross-site coordinator meetingsCoordinate inter-mural activities with other YMCA programs Write newsletter to parents/act as liaison between parents and program director.Plan field trips, games, art projects, and other diversions.Design and supervise community service projects and fundraising activities

Burlington, Vermont

Conduct survey interviews over the telephone.

Bachelor Of Science - Bs, Computer Science, 3.45

Designed and fulfilled a personalized and rigorous computer science curriculum with the assistance and support of my primary mentor.

Music, 3.57

Arts / Psychology, 3.85