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Pierantonio Di Prima Email & Phone Number

Director, Technical Support at Rakuten Advertising
Location: San Francisco Bay Area, United States 4 work roles 2 schools
1 work email found @rakutenadvertising.com LinkedIn matched
✓ Verified Jul 2026 4 data sources Profile completeness 100%

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Current company
Rakuten Advertising
Role
Director, Technical Support
Location
San Francisco Bay Area, United States
Company size
916 employees

Who is Pierantonio Di Prima? Overview

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Quick answer

Pierantonio Di Prima is listed as Director, Technical Support at Rakuten Advertising, a with 916 employees, based in San Francisco Bay Area, United States. AeroLeads shows a work email signal at rakutenadvertising.com and a matched LinkedIn profile for Pierantonio Di Prima.

Pierantonio Di Prima previously worked as Senior Manager, Technical Support at Rakuten Advertising and US Service Manager at Icare (Formerly Centervue). Pierantonio Di Prima holds Master Of Science - Ms from Università Degli Studi Di Padova.

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Email format at Rakuten Advertising

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{first}.{last}@rakutenadvertising.com
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AeroLeads found 1 current-domain work email signal for Pierantonio Di Prima. Compare company email patterns before reaching out.

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Profile bio

About Pierantonio Di Prima

Pierantonio Di Prima is a Director, Technical Support at Rakuten Advertising. They possess expertise in linux, medical devices, biomedical engineering, medical imaging, bash and 13 more skills. They is proficient in French and English.

Listed skills include Linux, Medical Devices, Biomedical Engineering, Medical Imaging, and 14 others.

Current workplace

Pierantonio Di Prima's current company

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Rakuten Advertising
Rakuten Advertising
Director, Technical Support
san mateo, california, united states
Website
rakutenadvertising.com
Employees
916
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Company profile
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4 roles

Pierantonio Di Prima work experience

A career timeline built from the work history available for this profile.

Senior Manager, Technical Support

Rakuten Advertising

San Francisco Bay Area

Managing the Tier 2 technical support team for the affiliate marketing division of Rakuten, which serves as a liaison between the client facing teams and product/engineering, ensuring that technical issues are resolved in a timely manner to deliver an exceptional customer support experience.Major achievements and reponsibilities:• Leading the restructuring and expansion of a globally distributed team with 24/7 coverage, ensuring that technical issues are properly tracked and handling times are in line with different SLA levels• Working with leadership and peer managers in the Customer Support department to find and correctinefficiencies, helping different teams to work more closely and strengthen ties with other departments• Leading a cross-functional effort to introduce process automation, shifting valuable resources to higher quality work output• Reporting to VP level with monthly KPIs and timely informing leadership about critical issues for the business, providing root cause analysis and corrective action plan

Us Service Manager

Icare (Formerly Centervue)

San Francisco Bay Area, Usa

Scaled and managed the technical operations team after the merger of iCare and CenterVue, two leading medical technology companies focused on prevention and management of diabetes, glaucoma and macular degeneration.In my role as a lead for technical support, service and logistics I managed to: • Create a solid and effective customer care infrastructure for the US market, contributing strongly to the success of the organization and brand recognition• Successfully integrate different teams and processes after the merger• Develop the team by hiring new talent and scale the operations in line with the growth of the company• Kick-start new service centers, expanding customer outreach and field service capacity• Consistently meet and exceed targets for SLA

May 2015 - Oct 2021

Service Engineer

Icare (Formerly Centervue)

Padova, Italy

Provided 3rd level technical support at a worldwide level for fully automated eye-care diagnostic instruments and also trained several field service engineers from all around the world.Worked in cross-functional teams with R&D, Production and QA&RA, providing valuable feedback from the field and contributing to the development of new products and tools.

Jan 2013 - Apr 2015
Team & coworkers

Colleagues at Rakuten Advertising

Other employees you can reach at rakutenadvertising.com. View company contacts for 916 employees →

MA Michael Abdus-Shakur Michael Abdus-Shakur Colleague at Rakuten AdvertisingNew York, United States View → TP Tetiana Pogranichnaya Tetiana Pogranichnaya Colleague at Rakuten AdvertisingUkraine View → SS Sundaramoorthi Sundar Sundaramoorthi Sundar Colleague at Rakuten AdvertisingCoimbatore, Tamil Nadu, India View → SS Sunny Sosa Sunny Sosa Colleague at Rakuten AdvertisingLos Angeles Metropolitan Area, United States View → NM Nathalie Milstein Nathalie Milstein Colleague at Rakuten AdvertisingNew York City Metropolitan Area, United States View → TM Tallulah Moody Tallulah Moody Colleague at Rakuten AdvertisingUnited Kingdom View → IC Isabella Chiamulera Isabella Chiamulera Colleague at Rakuten AdvertisingSão Paulo, Brazil View → SS Sanya Singal Sanya Singal Colleague at Rakuten AdvertisingMilan, Lombardy, Italy View → DÁ Daniel Álvarez Daniel Álvarez Colleague at Rakuten AdvertisingBronx, New York, United States View → MN Miho Nakamura Miho Nakamura Colleague at Rakuten AdvertisingJapan View →
2 education records

Pierantonio Di Prima education

FAQ

Frequently asked questions about Pierantonio Di Prima

Quick answers generated from the profile data available on this page.

What company does Pierantonio Di Prima work for?

Pierantonio Di Prima works for Rakuten Advertising.

What is Pierantonio Di Prima's role at Rakuten Advertising?

Pierantonio Di Prima is listed as Director, Technical Support at Rakuten Advertising.

What is Pierantonio Di Prima's email address?

AeroLeads has found 1 work email signal at @rakutenadvertising.com for Pierantonio Di Prima at Rakuten Advertising.

Where is Pierantonio Di Prima based?

Pierantonio Di Prima is based in San Francisco Bay Area, United States while working with Rakuten Advertising.

What companies has Pierantonio Di Prima worked for?

Pierantonio Di Prima has worked for Rakuten Advertising and Icare (Formerly Centervue).

Who are Pierantonio Di Prima's colleagues at Rakuten Advertising?

Pierantonio Di Prima's colleagues at Rakuten Advertising include Michael Abdus-Shakur, Tetiana Pogranichnaya, Sundaramoorthi Sundar, Sunny Sosa, and Nathalie Milstein.

How can I contact Pierantonio Di Prima?

You can use AeroLeads to view verified contact signals for Pierantonio Di Prima at Rakuten Advertising, including work email, phone, and LinkedIn data when available.

What schools did Pierantonio Di Prima attend?

Pierantonio Di Prima holds Master Of Science - Ms from Università Degli Studi Di Padova.

What skills is Pierantonio Di Prima known for?

Pierantonio Di Prima is listed with skills including Linux, Medical Devices, Biomedical Engineering, Medical Imaging, Bash, Shell Scripting, Technical Support, and Customer Service Management.

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