Territory Services Manager, Sr. Manager
Raleigh, Nc, Us
As the Senior Consulting Manager at Red Hat Consulting's New England Region, I specialize in crafting intricate solutions for clients, leveraging Red Hat technologies and professional services to enhance business processes. Key Responsibilities:• Sales and Business Development: Spearheaded sales management, business development, and pipeline forecasting. Oversee revenue and margin management, ensuring the successful delivery of programs, contract management, and people management for all Red Hat services in the Northeast Commercial arenas.• Team Leadership: Managed multiple Managers and Consultants responsible for the end-to-end process of enterprise Open Source solutions, such as OpenShift, Ansible, JBoss, RHEL, Infrastructure, and Cloud, based on Red Hat technologies. Fostered growth and career development within the team, resulting in a 25% decrease in employee turnover. • Strategic Leadership: Provided senior leadership among regional peers, consulting technology practices, and North America communities of practice. Play a pivotal role in orchestrating day-to-day business operations, including revenue and booking forecasting, staffing, delivery oversight, and sales support which resulted in a changes to operational processes across North America.• Client Engagement: Supported the Red Hat sales organization by actively participating in selling Consulting services. Conduct presentations, sales meetings, scoping, budgeting, and proposal development to showcase Red Hat’s Consulting model and offerings. Successfully closed and delivered over $8M in services in 2020, earning the prestigious President’s Club Award.• Strategic Initiatives: Contributed to the analysis and strategic direction of the Consulting business. Lead strategic initiatives within the Consulting team to drive continuous improvement and innovation.