Paul Lynch Email & Phone Number

Madison, Wisconsin Area

• Read catalogs, or computer displays in order to determine replacement part stock numbers and prices.• Determine replacement parts required, according to inspections of old parts, customer requests, or customers' descriptions of malfunctions.• Advise customers on substitution or modification of parts when identical replacements are not available.• Receive and fill telephone orders for parts.• Examine returned parts for defects, and exchange defective parts or refund money.• Place new merchandise on display.• Deliver products to wholesale customers.• Monitored and approved stocking policies for Inventory Management System. • Level 1 IT "Power User" - Answer user inquiries regarding computer software or hardware operation to resolve problems.- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.- Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.- Refer major hardware or software problems or defective products to vendors or technicians for service.- First and often second level support for IT related problems using Numara’s Track-It software. Problems that were solved have been as simple as resetting a domain password in the windows Active Directory to installing new software and hardware.

Madison, Wisconsin Area

• Manage Staff by conducting interviews and hiring, and overseeing training.• Locate vendors of materials, equipment or supplies, and interview them to determine product availability and terms of sales.• Prepare and process requisitions and purchase orders for supplies and equipment.• Maintain records of goods ordered and received.• Resolve vendor or contractor grievances, and claims against suppliers.• Administer online purchasing systems.• Prepare reports regarding market conditions and merchandise costs.• Arrange for disposal of surplus materials.• Forecast sales.

Madison, Wisconsin Area

• Read catalogs, or computer displays in order to determine replacement part stock numbers and prices.• Determine replacement parts required, according to inspections of old parts, customer requests, or customers' descriptions of malfunctions.• Receive and fill telephone orders for parts.• Examine returned parts for defects, and exchange defective parts or refund money.• Discuss use and features of various parts, based on knowledge of machines or equipment.• Place new merchandise on display.• delivered products to wholesale customers• I helped devise a system to streamline the parts process with the technicians by creating a “Hot Sheet” that contained commonly used parts along with prices and labor operation codes.

Madison, Wisconsin Area

• Read catalogs, or computer displays in order to determine replacement part stock numbers and prices.• Determine replacement parts required, according to inspections of old parts, customer requests, or customers' descriptions of malfunctions.• Receive and fill telephone orders for parts.• Receive payment or obtain credit authorization.• Examine returned parts for defects, and exchange defective parts or refund money.• Discuss use and features of various parts, based on knowledge of machines or equipment.• Demonstrate equipment to customers and explain functioning of equipment.• Place new merchandise on display.• Measure parts, using precision measuring instruments, in order to determine whether similar parts may be machined to required sizes.• completing phoned in orders from customers• delivering products to wholesale customers

Associate'S Degree

General