Paul Maddock Email & Phone Number

Athens, TX, US

Mckinney, Texas, US

Tyler, Texas, US

• Led the Migration of the Organization’s Electronic Health Records System from a homegrown AS400/RPG system to Streamline’s SmartCare - including:o Translation and Setup of the Procedure List – including.
• Supporting migration of the General Ledger to Tyler Technologies to be completed in 2018.
• Deployed a new SQL Server environment, including SSRS, and linked it to the archaic AS400 based Electronic Health Record and General Ledger systems. This facility enabled me to by-pass the extended timelines required.
• Recruited and mentored a new development team to replace the programming staff which were on retirement trajectories.
• Led the new team in projects including:o Network security enhancements.o Electronic Fax deploymento Boutique application retirementso Reformation of the Problem ticket/tracking process
• Stabilized the 25+ year old AS400 environment after a series of system failures.

Tyler, Texas, US

Business Analyst supporting an AS400 locally developed Electronic Health Record and General Legder platform. - Deployed SQL Server in the organization - at first this platform was used to supplement the AS400 via ODBC - allowing significant increase in productivity and clearing a backlog of requests.- Built dozens of new reports in SSRS.- Deployed new.

Basking Ridge, NJ, US

• Revenue Assurance Workflow management for Verizon’s Fios Product line (TV, Internet, Voice). Initially acted as Project Manager and Analytical lead for the end to end process. Highlights include:o Supported 6 call.
• Initially Developed the first Revenue Assurance program for Verizon Fios – discovering and containing a 2% revenue leak at first product deployment.
• Developed Requirements and Led the implementation team for the Tool that provided Fiber audit monitoring from 2005-2010. Highlights include:o Discovered and managed the correction of a significant security flaw in the.
• Acted at Project Manager and Analytical lead to establish a Repeatable Revenue Assurance Process - including enhancement of the workflow engine I originally developed for DSL. The expanded tool was able to handle the.
• Deployed Clustered and non-Clustered SQL Server 2005 installations.
• Guided a migration of the Application to Oracle in 2009.

Transitioned the DSL Revenue Assurance program to Verizon Fios - leading to direct employment by Verizon.

• Initiated a Revenue Assurance Effort for Verizon’s DSL services that discovered thousands of DSL lines not correctly registered in the various Network Inventory, Order Management, and Billing systems.
• Directed the initial reactive cleanup of the suspect lines including:
• Developing methodologies to categorize the suspect issues from dozens of disparate sources crossing multiple departments.
• Gathered, collated, and presented Requirements to resolve the data problems, obtained concurrence from disparate stakeholder groups for a coherent Resolution Process.
• Executed an initial cleanup of problems, which recovered over $40 million in Network Equipment and restored over 20,000 lines to billing.
• Developed Requirements for a Tool to analyze DSL Provisioning to Billing data disparities.

Dallas, TX, US

Mba, Mis

Bba, Mis