Internal Communications Manager
CurrentCommunications Manager, Purchase knowledge, Client service experience, Internal and external Communication expertiseInternal Communication Reviewing the local internal communication strategy, and defining actions to be implemented. Managing the in-house newsletter : project launch, planning, sourcing articles, leading the Editorial Board with a group of around ten in-house journalists, publishing articles online, managing a monthly newsletter. Local internal communications intermediary for the holding company, and serving on global editorial panels. Organising internal events: Senior Management meetings, Executive Committee meetings, customer service training, staff receptions, ‘after-works’, and the launch party for the Indosuez Wealth Management brand in January 2016. Producing an accompanying leaflet for the illuminations at head office in Geneva to mark the rebranding.Merchandising & gifts for clients Creative research, production and delivery of greetings cards and personalised diaries in collaboration with the holding company. Tailor-made merchandising and client gifts for the Bank’s events. Producing an annual catalogue of high-quality client gifts. Calls to tender, negotiating tariffs with suppliers. Operational management of client-gift distribution within the network, and of the commercial zones’ stocks and budgets. Designing and producing banners and a merchandising kit for staff with the holding company for the launch of the Indosuez Wealth Management brand in January 2016.Coordinating the Communication de Lugano Annual client event, advertising and press relations.
