It Governance Manager
CurrentBeing part of the SEM operations team we provided guidance and support to all the SEM countries where Sanlam has a presence, this included 10 African countries, Malaysia and India. We supported more than 30 businesses in total. I am responsible for the IT side of the businesses whereas the rest of the team focused more on the administration systems.My key deliverables and duties included the following:- Rolling out of IT Governance in the various businesses- Ascertaining the level of IT governance required for every business- Providing Technical 1st Line Support- Providing feedback to the SEM board on key risks- Ongoing monitoring of governance implementation, support and ensuring risks are addressed- Engagement with internal audit in order to manage expectations in the Group- Performing Due Diligence investigations for potential new acquisitions- Building and managing relationships with key stakeholders- Manage synergies between SEM Businesses on a regional basis- Engage different Vendors to identify opportunities to drive economies of scaleOverheads need to be kept to a minimum and it was therefore critical that I understood the business issues and could translate them into technical solutions that can be interpreted by other Sanlam departments in order for them to assist with the delivery of the solutions. Having worked in Uganda for 3 years, I have a very good understanding of the unique challenges that the African countries face on a day to day basis. This credibility helped me immensely in building trust with the businesses. In order for me to be effective in my job, I had to familiarize myself with Cobit 5, ITIL and ISO 27001/2 frameworks. I did complete my Cobit 5 Fundamentals and Cobit 5 Implementation exams. I have given training to the SEM businesses on the alignment of IT with business goals as well as assisted them with the implementation of their IT Governance plans.