-- Develop / maintain the change management detailed plan, monitor and report status updates to project team and leadership-- Drive adoption, training, and knowledge transfer initiatives to realize delivery project success-- Document training needs, determine audiences, plan and design role based curriculum.-- Training content design, development and delivery-- Identify required Job Aid inventory and development of assets-- Engage, inform and mobilize change network / early-- Planning, coordination and execution of communications

-- Content & Curriculum Development-- Training Modules-- Define Learning programs-- Understand the needs of client to define and develop learning modules-- Execute and Deliver the programs in time-- Interviews & Hiring employees and new trainers-- Training the Trainers on curriculum and training modules-- Conducting training sessions for new employees on various domains like-- Personality Development-- Group Discussions, Leadership Qualities-- Working with the client (Cisco) to analyze weekly performance metrics-- Analyzing the training life cycle for a batch to make positive changes for new batches to come.-- Calibrating calls for improving the customer satisfaction standards

 Worked as Sr. Trainer Communication Skills Soft Skills Training Voice & Accent training Corporate Trainings Conducting the Training sessions for in-house students Making Training material, Modules, and guides Evaluating the performance and making reports Conducting Group discussions, free speech, role plays & giving feedbacks Conducted Voice & Accent workshops the new students to evaluate Reporting & Documentation Leading the team hurdles Student Counseling Enrollments & inductions Making schedules for the batches Managing the front end operations Reviewing the mock tests

 Worked as career counsellor Drafted the training modules Prepared documentation and training materials Conducted Voice & Accent workshops for the batches Upselling the relevant courses & training modules Conducting workshops