Prisca Nozipho Dube Email & Phone Number

Doha, Qatar

Elevated the passenger experience by managing complex inquiries, special requests, and issues with exceptional efficiency and professionalism.Streamlined check-in and boarding procedures, ensuring rigorous compliance with security protocols and airline policies.Applied in-depth travel planning knowledge to deliver personalised solutions and assist with itinerary adjustments.Led and mentored team members, fostering a collaborative environment and enhancing overall service… Show more Elevated the passenger experience by managing complex inquiries, special requests, and issues with exceptional efficiency and professionalism.Streamlined check-in and boarding procedures, ensuring rigorous compliance with security protocols and airline policies.Applied in-depth travel planning knowledge to deliver personalised solutions and assist with itinerary adjustments.Led and mentored team members, fostering a collaborative environment and enhancing overall service quality.Handled high-pressure situations with composure, resolving concerns effectively, and maintaining high customer satisfaction levels. Show less

Johannesburg Metropolitan Area

Delivered outstanding service by warmly greeting passengers, streamlining the check-in process, verifying travel documents, and issuing boarding passes with meticulous attention to detail.Ensured compliance with security protocols and provided accurate flight information.Expertly managed special requests and resolved customer concerns swiftly, demonstrating exceptional problem-solving skills and professionalism.Facilitated efficient boarding procedures and maintained comprehensive… Show more Delivered outstanding service by warmly greeting passengers, streamlining the check-in process, verifying travel documents, and issuing boarding passes with meticulous attention to detail.Ensured compliance with security protocols and provided accurate flight information.Expertly managed special requests and resolved customer concerns swiftly, demonstrating exceptional problem-solving skills and professionalism.Facilitated efficient boarding procedures and maintained comprehensive records of check-in activities, consistently upholding airline policies. Show less

Johannesburg Metropolitan Area

• Elevated sales team by training on products, selling strategies, and company requirements.• Delivered exceptional service after completed sales, processing paperwork and coordinating support.• Presented key selling points, features, and benefits effectively with consultative selling strategies.• Overcame objections with effective product demonstrations and persuasive communication skills.• Developed strong customer relationships via cold calls, presentations, and effective… Show more • Elevated sales team by training on products, selling strategies, and company requirements.• Delivered exceptional service after completed sales, processing paperwork and coordinating support.• Presented key selling points, features, and benefits effectively with consultative selling strategies.• Overcame objections with effective product demonstrations and persuasive communication skills.• Developed strong customer relationships via cold calls, presentations, and effective leads management. Show less

Certificate, Aviation

Biology/Biological Sciences, General