Peace Dick C Email & Phone Number

Effectively managed contract, achieving customer's expectations and 40%Upsell Achieved Built -back customer trust, achieved vendor of choice from 30% - 60% engagementProvides outstanding customer service, and processed orders for multiple clients exceeding all customer service expectations.Consistently recognized for the quality and timeliness of reports, attention to detail, exemplary customer service delivery, and team-player attitude.Coordinates outgoing and incoming client calls for both internal and external customers to provide office, technical and other needed support; while keeping tabs on clients' needs, activities, and expectations to ensure satisfaction for client retention.

Collaborates with the sales team to implement as well as analyze sales and marketing initiatives to drive revenue.Strong knowledge of various email marketing tools: lemlist, Sendinblue, Mailchimp, etc.Reach out to leads, increase and build a pipeline of prospective customers and manage interface.Upsell customers through the recommendation of products that meet their specific needs