Develop a Decentralized Autonomous Organization (DAO) designed to onboard as many people as possible into web3, with a focus on underrepresented communities.Manage a private in-network discord community of 200+ regularly active members, enabling amazing networking opportunities. Utilize community governance tools to facilitate community-driven initiatives including DAO investments (NFTs, Digital Real Estate), workshops and seminars. Form a community-driven consultancy arm of the… Show more Develop a Decentralized Autonomous Organization (DAO) designed to onboard as many people as possible into web3, with a focus on underrepresented communities.Manage a private in-network discord community of 200+ regularly active members, enabling amazing networking opportunities. Utilize community governance tools to facilitate community-driven initiatives including DAO investments (NFTs, Digital Real Estate), workshops and seminars. Form a community-driven consultancy arm of the DAO, leveraging members' professional skills to provide product management and growth marketing consultancy services to help web2 and web3 brands scale their community and businessParticipate in speaking engagements to talk all things Blockchain, Crypto, NFTs, Defi. Show less

Projects: Intelligent Automation - Conversational Chat - Verizon Assistant• Lead the development of our transformative conversational product, focused on a digital-first experience that enhances transparency in anassisted environment, and leads the customer to an unassisted experience post transaction.• Develop agile epics, themes and user stories to support development lifecycle of transformation initiatives and driving those requirementsthrough the delivery process.•… Show more Projects: Intelligent Automation - Conversational Chat - Verizon Assistant• Lead the development of our transformative conversational product, focused on a digital-first experience that enhances transparency in anassisted environment, and leads the customer to an unassisted experience post transaction.• Develop agile epics, themes and user stories to support development lifecycle of transformation initiatives and driving those requirementsthrough the delivery process.• Provide expertise and leadership across internal teams including internal Digital Operations, Engineering, Product, UX Design, BusinessTransformation and other organizations.• Analyze E2E flows and identifying areas for enhancement leveraging insights and defect resolutions• Analyze customer behavior data to identify insights on performance and opportunities• Review, analyze and triage digital production issues based on impact and priority. Show less

• Lead the development of our next generation Android Inflight Entertainment and Connectivity product. This launch included a new user interface design, enhanced touchscreen capabilities, LiveTV with DVR functionality, 3D moving map, Personalization and Targeted Ads Platform. Since launch, we've seen an increase in our customer NPS by 30%. • Work cross functionally within JetBlue to project manage and implement our product roadmaps, incorporated features into the product backlog based on… Show more • Lead the development of our next generation Android Inflight Entertainment and Connectivity product. This launch included a new user interface design, enhanced touchscreen capabilities, LiveTV with DVR functionality, 3D moving map, Personalization and Targeted Ads Platform. Since launch, we've seen an increase in our customer NPS by 30%. • Work cross functionally within JetBlue to project manage and implement our product roadmaps, incorporated features into the product backlog based on customer/market/ demands to ensure continuous innovation, improvements and security of our platforms.• Translate features into user stories within the product backlog; while ranking and prioritizing to reflect JetBlue's requirements and help create sprint release plans with input from development teams (Architects, Engineers, SDET)• Draft and provide signoff on designs and user acceptance testing to ensure all requirements outlined within sprints are met and deployed successfully. • Design and create system concepts to internal and external teams, based on performance data, user feedback, competitive research and integrated software enhancements. • Troubleshoot and resolve aircraft system applications issues/bugs escalated from customer support and other departments with internal and external teams. Show less

• Developed key business solutions based on user, and stakeholder interviews that were integrated into the redesign of the NYC 311 mobile/web application. This relaunch included a fully redesigned home page, new navigation, expanded search and more, allowing New Yorkers to seamlessly receive critical and non-critical information and get assistance from special services quicker.• Created and maintained product backlog for features, defects, and technical debt, broke down epics and refined… Show more • Developed key business solutions based on user, and stakeholder interviews that were integrated into the redesign of the NYC 311 mobile/web application. This relaunch included a fully redesigned home page, new navigation, expanded search and more, allowing New Yorkers to seamlessly receive critical and non-critical information and get assistance from special services quicker.• Created and maintained product backlog for features, defects, and technical debt, broke down epics and refined user stories though collaboration with product team and other keys stakeholders. • Documented functional and non-functional requirements, business requirements, business processes, and technical designs for application development. Ensured product deliverables meet functional and design requirements and were delivered on time.• Responsible for updating senior management and the cross functional teams on the project roadmap and insight into key milestones of the project.• Supported the QA team by creating and analyzing the results of test case scenarios in order to verify that the product specifications were met. • Managed the cross functional approval process to obtain consensus and sign off on product scope and deliverables.• Upon successful completion of the 311 application redesign and enhancements, developed two internal business analyst workshops to share KPIs and best practices with other New York City agencies. Show less

• Executed multi-million dollar deals across all Turner verticals -- including CNN, CNNMoney, NCAA, Bleacher Report, Nascar, PGA, Cartoon Network -- by ad-trafficking through servers such as Operative One, DFP and FreeWheel (video, mobile, display campaigns)• Led all aspects of campaign management by aggregating, organizing and implementing creative and technical assets - static, rich media, HTML5, study/research pixels, push-down units, skin wallpaper, etc. -- for desktop, mobile native… Show more • Executed multi-million dollar deals across all Turner verticals -- including CNN, CNNMoney, NCAA, Bleacher Report, Nascar, PGA, Cartoon Network -- by ad-trafficking through servers such as Operative One, DFP and FreeWheel (video, mobile, display campaigns)• Led all aspects of campaign management by aggregating, organizing and implementing creative and technical assets - static, rich media, HTML5, study/research pixels, push-down units, skin wallpaper, etc. -- for desktop, mobile native and smartphone APP.• Analyzed and presented daily metrics recommendations to senior management, highlighting status and provide strategic recommendations for trafficking.• Worked closely on annual “all hands on deck” NCAA March Madness campaigns and helped assist in the United States Elections campaigns. • Supported the special needs of the sales and ad revenue team with strategic direction on how to utilize sponsorship data and roadblock lists to maximize sponsor campaigns.• Performed quality assurance testing and troubleshooting for all campaigns that were live on Turner Digital sites within various ad application systems. Show less

• Supported and trained end-users on Apple’s complete range of products and services.• Setup Mac OS X and IOS devices (iPhone/iPads/iPods) configure “Apple Email” with Gmail, Microsoft Exchange server, AOL and other providers at an as needed basis with Apple clients.• Created and led interactive in-store customer workshops to improve the user-experience with Apple Operating Systems for special features including cloud sharing, security systems, and enhanced intelligence.• Conducted… Show more • Supported and trained end-users on Apple’s complete range of products and services.• Setup Mac OS X and IOS devices (iPhone/iPads/iPods) configure “Apple Email” with Gmail, Microsoft Exchange server, AOL and other providers at an as needed basis with Apple clients.• Created and led interactive in-store customer workshops to improve the user-experience with Apple Operating Systems for special features including cloud sharing, security systems, and enhanced intelligence.• Conducted personal training sessions with Apple Customers in Adobe CS5, Final Cut Studio, iWork, iLife and other Apple Related software.• Participated in high volume product releases for iPhones, iPads and MacBook, helping the store reach an increase in performance by 20%• Provide technical support for Apple’s Genius bar, diagnosing hardware and software issues and providing effective solutions for clients. Show less

•Develop and coordinate interactive training schedules for over 200 camp attendees ranging from ages 13-18 to teach the fundamentals of football and engage in activities such as team building, athletic performance enhancement and, playbook techniques•Selected by camp coordinators to help design the strategic outlook for the next 3 years to improve recruitment of camp attendees

Team Leader •Motivate team members both on and off the field and work closely with coaches to direct team members in a positive manner, experiential learning opportunities for students both inside and outside the classroom with the University Vice President of Academic Affairs•Contribute to building team spirit by advising team members and organizing team social events to build better rapport among all players •Commitment- 30 hours a week plus travel time•Division… Show more Team Leader •Motivate team members both on and off the field and work closely with coaches to direct team members in a positive manner, experiential learning opportunities for students both inside and outside the classroom with the University Vice President of Academic Affairs•Contribute to building team spirit by advising team members and organizing team social events to build better rapport among all players •Commitment- 30 hours a week plus travel time•Division 1A-FCS Big South Champions for four consecutive seasons Show less